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Mighty Campers - Perth Reviews 

70
TrustScore 3.5 out of 5

3.5

2 Redcliffe Road, 6104 Redcliffe, Western Australia, AU


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Rated 5 out of 5 stars

Overall we had a great experience renting our first campervan with this company. Although the service centre was very busy, the staff were efficient, patient, knowledgeable and friendly. We did have... See more

Company replied

Rated 3 out of 5 stars

Took over an hour to pick up, it was damaged and dirty and unable to use the bed in the sitting area as it had collapsed. Fridge was broken and door would open when driving. We didn't get everything w... See more

Rated 4 out of 5 stars

Our road trip was great, the mechanic part of our campervan worked perfect during over than 7.000 km However the equipment it’s a little bit poor, even with the platinium option; 2 plates, 2 forks, 2... See more

Company replied

Rated 5 out of 5 stars

The product that I chose came with the Platinum Pack which makes everything so much easier. It came with all the amenities and covered insurance so that you could drive with ease. I did have a... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


Contact info

  • 2 Redcliffe Road, 6104, Redcliffe, Western Australia, Australia

  • 1800 821 824

3.5

Average

TrustScore 3.5 out of 5

70 reviews

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3.5

All reviews

(70)

425 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad customer service

When we picked up the van we were told that between 9-11am is busy. We arrived at 10:42. We did not get our van until 13:47?
When we got the van it was filthy. It had not been cleaned. The camp chairs were broken, we only ended up with 2. Rita served us on pick up and did everything she could. Your company cost us a half a day travel and the result was we didnt finish the intended journey.
Your service is ridiculously lousy and I would avoid using any part of the THL group in future. We didnt get a mighty as per we recieved a maui.

March 28, 2026
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Reply from Mighty Campers - Perth

We appreciate you taking the time to share your experience. We're very sorry to hear about the long wait time, the condition of the van, and the issues with the camp chairs. This falls short of our standards. We'll address your concerns to improve our service and vehicle preparation. The points you raised are important to us.

Rated 5 out of 5 stars

Have just enjoyed a trip to the North…

Have just enjoyed a trip to the North West, specifically Coral Bay, before being chased off by Tropical Cyclone Narelle. Despite this small set back, the 6 berth camper performed admirably. I was expecting an older camper at pick up - what we got was a near new 'Maui' (@mauimotorhomes) Mercedes (with just 22k on the clock). A pleasant surprise was the 'Crosswind Assist', which definitely got a workout. My family of four was very comfortable. All included equipment worked well. This was my 2nd time hiring from Mighty - and will happily use their services again.

March 12, 2026
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Reply from Mighty Campers - Perth

Thanks again for your review Justin! It's great to hear you had an amazing trip (Tropical Cyclone aside).

Rated 5 out of 5 stars

Excellent vehicle

Excellent vehicle, onboarding and timely check in and check out

February 14, 2026
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Reply from Mighty Campers - Perth

Thanks for your review. We are so happy to hear everything went well and you enjoyed your holiday.

Rated 1 out of 5 stars

The caravan was not clean and check…

The caravan was not clean and check equipments properly before handover to customer, cause danger to driver.
I was very disappointed with the service.

March 16, 2026
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Reply from Mighty Campers - Perth

We regret that the caravan's cleanliness and equipment caused you concern and a disappointing experience. We appreciate you bringing this to our attention, and we will investigate these issues.

Rated 5 out of 5 stars

Ease of use of the campervan was…

Ease of use of the campervan was outstanding. Pick up and drop off process was easy and convenient.

March 18, 2026
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Reply from Mighty Campers - Perth

Brilliant! Thanks so much for your review!

Rated 1 out of 5 stars

Gave us a different vehicle which had…

Gave us a different vehicle which had so many problems broken chairs no inside table grey water tank full on pickup dirty cooker engine had a massive all leak we had to fix on our journey windows dirty could go on and on staff did not have any interest on return just wanted to get you out

March 18, 2026
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Reply from Mighty Campers - Perth

We appreciate you bringing these issues to our attention. We're sorry the vehicle provided had numerous problems. We'll investigate these concerns to improve our vehicle preparation process.

Rated 5 out of 5 stars

March 2026

March 2026. I'm happy with the rental and the deal I got from the company. The 6 berth was perfect for our family.
The staff were friendly and helpful. The company is very trusted

March 11, 2026
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Reply from Mighty Campers - Perth

Thank you Liliane, we really appreciate your positive review and are so happy you enjoyed your camper!

Rated 4 out of 5 stars

Service and response from staff was…

Service and response from staff was great.
The rear seat back cushions would be much better if they were curved a bit AK: bucket seat style. Found them uncomfortable for longer distances and continually siding sideways.

February 4, 2026
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Reply from Mighty Campers - Perth

Thanks for your feedback! So glad to hear our crew were super helpful. We've passed on your suggestion for the cushions to our build team.

Rated 3 out of 5 stars

Powerless

Dear staff,
This is our 3rd time using your company.
We never had issues in past but this time it was different. The motorhome had an electrical fault, water had sipped in one of the outlet plugs, causing the power to trip when connecting to the main power at the camp site. Our itinerary is Exmouth and Monkey Mia with a stop in Hamelin pool. So now we are in 40 degrees heat with flies everywhere and two young kids.
During the first 3 days I try to contact roadside assistance: it's a public holiday and I couldn't get help straight away, staff on the phone was trying to help but kept saying that they had to forward my case to head office. On the 4th day roadside send us a mechanic at our campsite in Exmouth. He gets the van started(yes we also had issues with the battery) but tells us that we need an electrician to solve the main power issue. I call roadside assistance and talked with Jake (maybe Jacob), he tells me that he has been in Exmouth a couple times and fully understand the situation. He got us an appointment with a mechanic and with the help of an electrician they fixed the problem in 3 hours. The rest of the holiday was smooth sailing.
In conclusion I consider myself lucky because I leave here in WA and me my family were able to navigate through this difficulties, thanks to a lot of Aussies that helped us along the way,
But what if we were tourists from overseas, that had planned a trip of a lifetime.

March 9, 2026
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Reply from Mighty Campers - Perth

Hi Aniello, we are so sorry to hear of the power and battery issues you had with your camper. This is clearly not the standard we aim for with our vehicles and will look further into our pre-hire checks to ensure this doesn't happen again. We understand how upsetting and inconvenient this would have been. We are so glad Jake was able to get you sorted and, on the road, again so you could enjoy the rest of your trip. Thank you for taking the time to give us your feedback. It's much appreciated.

Rated 5 out of 5 stars

It was a real experience and a great…

It was a real experience and a great Adventure for us to travel 18 weeks in all countries of Australia. The Motorhome was in good condition, some Water leaks on Windowframes and around the AC from the roof. 15000 km about with 11l/100 km was ok.

March 5, 2026
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Reply from Mighty Campers - Perth

Oh wow, what an adventure! We are so sorry to hear you had a few issues with water leaking though. Your feedback has been given to our Perth crew. We hope to welcome you again soon!

Rated 1 out of 5 stars

Really bad quality motorhome

Really bad quality motorhome. A lot of thins were broken or did’nt work in the vehicle. We wait 2,5 hours to have our motorhome.

January 16, 2026
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Reply from Mighty Campers - Perth

Hello Mathieu, we are sincerely sorry to hear that certain aspects of your rental experience didn't meet your expectations regarding the vehicle quality and equipment. Our rental fleet includes vehicles from four years old, but we aim for all units, regardless of age, to meet the high standards we strive to uphold. Thank you for sharing your feedback.

Rated 5 out of 5 stars

EVERYTHING YOU NEED

Reliable - as you would hope for! - van in good condition. Very clean, comfortable, and everything necessary for a few weeks on the road. Third time using Mighty in 4 years and wouldn't hesitate to go back. Highly recommend to others.

February 17, 2026
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Reply from Mighty Campers - Perth

Hi Roger, it was a pleasure having you back for a third trip! We love hearing about our guests returning time and time again. We look forward to welcoming you back for a fourth! Thanks for your review.

Rated 4 out of 5 stars

Had a blast easy to get around

Had a blast easy to get around. Second time we have hired a Van. Just think the insurance is over the top.

December 1, 2025
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Reply from Mighty Campers - Perth

Thanks for your review Jason. We look forward to welcoming you back for a third time!

Rated 4 out of 5 stars

Great 9 day trip except for one thing..

We had an absolute blast on our 9 day trip in WA! Our van was great, we didn't have any problems other than the fuel tank and fuel gauge lied to us. Don't trust it! We were told the tank may have not been as full as we thought. We had a 380km trip on night 1 with 490km on the gauge and we ran out of fuel 8km from our destination in the middle of no where. A jerry can would be a great piece of equipment to include with the van hire. Other than that, we had no problems at all. Would definitely book again (but take a jerry can!)

January 10, 2026
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Reply from Mighty Campers - Perth

Hi Paige, thanks for your review! We're so sorry to hear about the fuel gauge and take your suggestion of a jerry can on board. So happy to hear the rest of your trip was a blast!

Rated 5 out of 5 stars

We had a wonderful trip in our camper…

We had a wonderful trip in our camper van. It was very well equipped with everything we needed for our camping trip. Spacious for us all and plenty of room for cooking and storage for our food and clothes.
The only negative was the check in process which took 3 hours which unfortunately had an impact on our first travel day.

November 3, 2025
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Reply from Mighty Campers - Perth

Thank you for your review Louise. We are sorry the pick up process took longer than expected. We are always working to reduce this where we can. So glad your trip went well and that you enjoyed the Mighty Camper!

Rated 3 out of 5 stars

Took four hours to collect camper

Took four hours to collect camper. Camper eventually produced was not one we booked. We booked a four berth and was given a six berth. We were first time campers. This was a very large vehicle for novices. Because it was rushed out, it wasn’t clean enough. Also, the power system and hot water was faulty. Caused us problems all three weeks. Battery on vehicle wouldn’t start vehicle day three. Had to recharge with local help. Gas bottle provided almost empty. This vehicle was rushed out, due to s fault on our original one.

November 17, 2025
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Reply from Mighty Campers - Perth

We appreciate you taking the time to share your experience. We're sorry the camper collection took so long, and that you received a different vehicle than booked. We regret the cleanliness issues, the problems with the power system and hot water, the battery issue, and the gas bottle being nearly empty. We'll investigate these points.

Rated 4 out of 5 stars

The trip was amazing and for first time…

The trip was amazing and for first time campers the campervan was great
and easy in use! We did have a few issues and waiting times with pick up was very long (def if you have small kids)

November 5, 2025
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Reply from Mighty Campers - Perth

Thank you so much for your review! It sounds like you have been converted to the campervan way of life. It is pretty great! We hope the kids enjoyed it too.

Rated 1 out of 5 stars

Terrible experience

Terrible experience, we waited up to 3 hours before we could collect our camper because they were "checking tire pressure", it turned out they were actually trying to repair a broken battery + fridge which I only found out as I walked around the building to see a mechanic clearly repairing the vehicle, I should have known I was in for a bad experience when the representatives blatantly lied to my face upon arrival.

After this 3 hour wait we are then sent away in a fault vehicle (which we have been assured is 100% repaired). 24 hours later our fridge is broken, all of our food is wasted and we had to eat out for the remainder of our trip and can't enjoy and actual camping experience, we've essentially just rented a regular van.

Absolutely disgraceful, complete negligence on the company for knowingly sending us away in faulty vehicle.

February 8, 2026
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Reply from Mighty Campers - Perth

We appreciate you taking the time to share your experience. We're very sorry to hear about the issues you encountered with the camper and the fridge malfunction. We understand your frustration with the delay and the impact it had on your trip. We will investigate this thoroughly to prevent similar situations in the future.

Rated 5 out of 5 stars

had trouble withj the exist hired…

had trouble withj the exist hired vehicle and they quickly gave me another replacement, which is what should have been an additional cost and upgrade.. as it almost brand new Maui 6 berth

February 1, 2026
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Reply from Mighty Campers - Perth

Thank you for your review Gerad. We're sorry you had trouble with your original camper but glad the team were able to help you out with an upgrade! We hope the rest of your trip went well.

Rated 3 out of 5 stars

We did not get what we ordered

We did not get what we ordered, crockery was missing, baby seat not fitted end up upgrading to fit a baby seat at our expense

October 11, 2025
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Reply from Mighty Campers - Perth

Hello, thank you for taking the time to share your feedback.

We are very sorry that to hear that items were missing from your camper. We typically check all onboard items before departure to ensure everything is clean and ready but apologise that some items were missed in your case. We will review our quality control for these amenities to ensure all campers are fully equipped.

Our terms do state that fitting the child seat is the responsibility of the hirer. Our local branch hosts can provide guidance, but our policy is that they cannot fit the child seats. We are sorry this wasn't communicated to your more clearly.

We appreciate you taking the time to provide your review.

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