I Recently bought my Kia Sportage from MBM. After searching for a number of months for a nearly new MHEV GT-Line S I found MBM very reasonable price wise and although I live in North Wales was prep... See more
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See what reviewers are saying
Our experience from start to finish was exceptional. No pushy sales staff and went above and beyond to deliver our car on time without any problems. Would recommend
Company replied
Bought BMW X1 M sport on 11/8/25 from Mike Brewer Motors. Jamie dealt with sale who we would definitely recommend. Car presented really well immaculate and ready on forecourt. We were offered a much a... See more
Company replied
I saw the tuscon hybrid on the website. They sent plenty of information on the car as well as a fully intensive video of the car. They made the whole process from start to finish very easy and kept me... See more
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Company details
Information provided by various external sources
There's no better feeling than picking up your new car and we want your experience to be the best it can possibly be. At Mike Brewer Motors' impressive Sheffield and Luton dealerships, we have a large selection of the highest quality, nearly-new and used cars at some of the most competitive prices in the UK. With a relaxed and friendly 'no hassle' approach, Mike's team of experienced Vehicle Advisors will help find the right car for you.
Contact info
201 Upwell Street, S4 8AL, Sheffield, United Kingdom
- 0114 250 6080
- sales@mikebrewermotors.com
- www.mikebrewermotors.com
4.7
Excellent
289 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great experience and service from Chris…
Great experience and service from Chris and the team to turn my new car round quickly when needed.
July 21, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Afternoon Alan, Many thanks for your Five Star Review following your recent purchase, we are delighted with the feedback. I am sure Chris will be especially pleased and we hope you will choose to look us up again the next time you are in the market for a vehicle. Kind regards MBM
Great customer service
Great customer service. Easy COVID safe vehicle handover. Received my vehicle in pristine condition.
July 19, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Afternoon Harriet, Thank you for choosing to purchase your new car from us and for your lovely compliments in your Five Star review. I will pass on your comments to the Team Members concerned and we really hope to see you again in the future. Kind regards MBM
Brilliant service with no pressure from…
Brilliant service with no pressure from the salesman. Very professional with everything explained in detail. The salesman contacted me a few days later to make sure everything was to my expectations. It's a 5star experience highly recommended
July 19, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Afternoon Andrew, Thank you so much for leaving us a fabulous review. I will pass on your feedback to the team members concerned and we are really pleased you would recommend us to your friends and family. We look forward to welcoming you back again in the future, Kind regards MBM
Reply from Mike Brewer Motors
Good Morning Stephan, What more could we ask for! Thank you! Regards MBM
Thank you Mike Brewer Motors
I was given a great service and I am very pleased with this purchase.
July 17, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Morning Steve, Thank you for your Five Stars and we are delighted you are so pleased with your new vehicle. We look forward to meeting you again in the future, Kind regards MBM
I'd recommend Mike Brewer Motors…
I'd recommend Mike Brewer Motors Dunstable to a friend because they were very professional and offered a good part exchange price on a very competitively priced a class mercedes
July 17, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Morning David, Thank you for choosing us to supply your new car and for your positive feedback. We hope you will look us up again the next time you are in the market for a vehicle, Kind regards MBM
Great Experience
The car was sold on value and nice customer service not on aggressive sales pitch.
I very much appreciate the gesture they showed by dropping me back to the station.
July 16, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Morning Ashutosh, Thank you very much for your lovely feedback and for awarding us Five Stars, we really appreciate it. We look forward to welcoming you back again in the future, Kind regards MBM
friendly staff on the phone and in…
friendly staff on the phone and in person
July 16, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Morning Tracey, Thank you for awarding us Five Stars following your recent car purchase from us. Hopefully we will see you again in the future, Kind regards MBM
Flawless car buying experience!..
Flawless experience!... Would certainly recommend!!
July 16, 2021
Unprompted review
Reply from Mike Brewer Motors
Wow, thank you so much Simon for the wonderful feedback! We are delighted you would recommend us and we look forward to welcoming you back again in the future, Kind regards MBM
Faulty car nightmare
I brought a car from these within 2 weeks it had issues so asked if I could return it and collect my previous car . After a few hours was told ok . But once they knew I was returning the car they didn’t want to help and become rather offish . Emails from them were quite patronising so wouldn’t buy again from them Sheffield were offish . But Dunstable staff Phil was ok ps I did say that under the sale of goods act it’s a faulty item in which the salesmen though I was being verbal rude PLEASE. Ps the salesmen name of Colin was totally unprofessional because I wanted to return the car that had faults with it if you spend £21500 and things go wrong it’s only natural that you get a bit upset I wasn’t verbally abusive and like you say .you have the phone recordings you must be listening to the wrong ones as I know what I said . I glad it’s on a open forum as it might deter others from yourselves for you to respond so quickly only shows that I am right you are wrong .your salesmen Colin and Chris were rude on the phone I understand you have to cover your backs as you have a business to run but please tell the TRUTH it only right you do this . Happy taking your money but not so happy with giving it back .ie salesmen you ain’t so helpful when dealing with a problem as you can see by the reply blame the poor customer. You refunded me as I only had the car 2 weeks and also I was within my rights to return it under faulty good . You knew it was faulty but you made me drive over 80 miles and you didn’t offer anything to help me I could have had a accident in that FAULTY CAR glad your not answering no more getting quite boring. TO ALL POTENTIAL CUSTOMERS BE WARE ,,,,, my review is the same as always very unprofessional company rude and annoying as you say you won’t reply no more but you do as you know your in the wrong so on that note bye from me . Ps I KNOW I AM RIGHT AND YOUR TALKING A LOAD OF RUBBISH
July 13, 2021
Unprompted review
Reply from Mike Brewer Motors
Dear Brian, many thanks for taking the time to leave us a review. It is always disappointing to receive only a 2 star review, (which you later reduced to 1 star) especially when we have been more than accommodating in assisting you. Within a week of taking delivery of your 10 month old Kia Niro, you contacted us to say you "weren't getting on with the car". Later that week, on the 10th July at 13:26pm you called us to say the car was "surging" and was dangerous and you wanted to return the car. The Sales Advisor said that he would need to get his Manager to call you back. At 13:33 on the 10th July, just 7 minutes later you were called back by the Sales Manager who after listening to what you had to say agreed to take the car back and return your part exchange and refund the balance you paid. You asked if we could collect the car, which we could not do, and we promised to arrange a date and time for you to drop the car off at our Dunstable branch. We confirmed all of this by email on Saturday 10th July following your call with the Sales Manager. A date and time was confirmed for Tuesday 13th July at 1pm. You called on Monday 12th July to say that you couldn't make 1pm and could you attend in the morning, we checked to ensure that our Dunstable site had an appointment slot in the morning and called you back 16 minutes later to confirm. Returning the car was never a problem, and you can see from the time line above that we accommodated the return within 3 days of your initial call with our Sales Manager. You did upset one of our Sales Team with your verbal threats during the first call you made to us on the 10th July, I have listened to the calls and can understand why he may have then appeared to be "rather offish". In a later call you did ask a colleague to pass on your apology to that individual, which was appreciated. However we remained professional and accepted the return of the vehicle within 3 days of your initial call on the 10th July. Director MBM
EDIT: Following your post edit Brian to my initial response: I wouldn't normally want to get into a discussion on an open platform, however I think it is only fair that I have the opportunity to respond. I listened to all of the calls that you made to our business before responding and reviewed the actions our Sales Manager took to help you. You made verbal threats to our business on the initial call you made to return the vehicle when speaking to one of our sales team members who was only trying to help. In a later call you asked that we pass your apologies on for the way you spoke to him. Copies of the call recordings are available should you wish to refresh your memory.
EDIT 2: A bit upset with the car yes - but not the staff members that were trying to help you, they are normal people employed to do a normal job and should not be subjected to your instant anger and aggression, you obviously felt the need to apologise after you realised we were happy to help you. So to summarise, you purchased a car, you then called to say it had a fault and you weren't happy with it, we agreed to take the car back without even investigating the fault first, which we had every right to do, 3 days later you had your old car back and the balance refunded to you bank account. You made threats to our business and then think we are being rude and award us a 2 Star Review, later downgraded to a 1 Star Review because you didn't like my response. I'm extremely proud of the way my staff remained professional during your calls and the fact that they assisted you with returning the car so quickly without quibble, I'm therefore going to award them 5 Stars of my own.
EDIT 3: Again, you are constantly changing the content of your review based on my response. Your money was returned within 3 days, and we were closed for one of them (Sunday) so you had a refund as quickly as we could. We could have insisted on inspecting the vehicle first to establish that there was indeed a fault before agreeing to a refund (our legal right to do so.) we chose not to do this and refund you immediately. We don't have to "cover our backs", we have an outstanding reputation and are extremely proud of the exceptional feedback we receive, feel free to amend your review again.
EDIT 4: You've changed your review yet again, is that 4 times now? For absolute clarity - you said there was a fault, we had every right to inspect the vehicle for that fault but we chose not to because of the way that you conducted yourself with my staff, even on this review forum you are continuing to argue because you didn't like the fact that I listened to everything you said on those calls and disagreed with your initial review. However, as we are a professional business I feel I may have overstepped the mark by engaging in a tit for tat exchange with you on Trust Pilot - the type of which is normally frowned upon as "not good practice" by customer service Guru's - so to the review readers, I apologise. Nevertheless Brian, I have no intention of deleting any of what I have typed and now bid you adieu.
Myself and my husband where welcomed…
Myself and my husband where welcomed using all correct social distancing measures, we where able to view the car we where interested in without any pressure or sales spiel ... which I find off putting. The car when we went to collect was immaculate inside and out, with all the detail I needed to safely drive away.... The man serving us arranged everything, including taxing of vehicle there and then. The only negative I can find is the car was registered to Mr Max Mallinson, when I am in fact Mrs Max Mallinson......!! This has been impossible to rectify since!!
June 25, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Afternoon Max, Thank you very much for your five star review we really do appreciate it. I will ask a member of the team to contact you this afternoon to go through the change of paperwork for you, Kind regards MBM
Happy to say how very pleased with the…
Happy to say how very pleased with the whole experience my wife and I have been, with Mike Brewer Motors, Dunstable, on the purchase of our new Mercedes C Class
From start to finish everything went completely trouble free, from talking to Jamie on initial enquiry, at their Sheffield head office, to Phil & his team at Dunstable, to viewing & test driving, then later on collection. can highly recommend these guys, as everyone in this company has been a pleasure to deal with. Even to a phone call, a few days after to see that we were still happy with the car,
Full five stars to you all. Great Service
June 16, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Morning Andrew, Thank you so much for taking the time to leave such a fabulous review for the Teams at Sheffield and Dunstable, we really do appreciate the feedback. I will pass on your comments to both sites and we hope yo will look us up again the next time you are in the market for a vehicle. Kind regards MBM
Excellent service
Initial enquiry was dealt with by Hayley,who described the car and purchase process in a very professional and friendly manner.We bought a Kia Picanto which arrived in excellent condition, delivery drivers were very courteous. Delighted with car and would highly recommend this company for their very helpful service from start to finish Thank you
June 9, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Morning Maureen, Thank you so much for taking the time to leave a lovely Five Star review, we really appreciate the feedback. I will pass on your comments to Hayley and the Team at Sheffield, who will be delighted. We hope you enjoy your new car and look forward to welcoming you back again in the future, Kind regards MBM
Great company to deal with
I recently purchased a car from Mike Brewer Motors. The staff were extremely helpful, very organised and super efficient! The collection process was straight forward and stress free. The V5 arrived only 5 days after purchasing the car, very impressive! I also appreciated the courtesy call a few days after the purchase to check that everything was OK with the car. Thank you.
May 30, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Morning Caroline, Thank you for taking the time to leave us such a lovely 5 Star Review, we really appreciate the feedback. I will pass on your feedback to the Team Members concerned and we hope you will look us up again the next time you are in the market, Kind regards MBM
Good Customer Service.
I originally spoke with Mike Brewer in Sheffield, the sales team there were great and even offered me a selection of vehicles. The team in Dunstable where I picked the car up from were fantastic in the handover.
Will recommend.
May 28, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Afternoon Amisha, Thank you so much for your lovely Five Star review, we really appreciate the feedback. I will pass on your comments to the team member concerned as I am sure they will be delighted, Kind regards MBM
Friendly dealership, good selection of cars
Visited Mike Brewer Motors Sheffield, staff all friendly and informative, car selection very good, all cars immaculate, ample time to view car and go for a test drive, no pressure to buy.
May 28, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Afternoon Dean, Thank you so much for your five star review, we really do appreciate your positive comments. We look forward to welcoming you back again in the future, Kind regards MBM
Simple and easy purchase
Simple and easy purchase! The guys went above and beyond
May 28, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Afternoon Paul, Thank you for your five star review. We are so pleased you found the process worked well for you. Hopefully we will see you again in the future, Kind regards MBM
Great dealership!
Bought my jaguar off them in 2017, waited to make sure the car didn't break down before leaving the review (but totally forgot years later!) (Sorry guys!)
In the 4 years I've had the car, once it broke down due to a manufacturer recall, was fixed by jaguar for free. So can't really fault Mike Brewer, they sold me a good car, at a good price and gave me a good service on the day. Will definitely purchase my next car with them.
May 27, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Afternoon Rob, we're so glad you thought about us after all this time and so pleased you are still enjoying the Jaguar. We look forward to welcoming you back when you are thinking about changing cars again, Kind regards MBM
I would higher recommend this dealer
I would higher recommend this dealer, first class service at a very good price. After care was also first class
May 25, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Morning Mark, Thank you so much for leaving us a Five Star review. we are so pleased you enjoyed your buying experience and how we look after our customers. We look forward to welcoming you back again in the future, Kind regards MBM
Mike Brewer motors were professional
Mike Brewer motors were professional, helpful and very knowledgeable from start to finish. Highly recommended.
May 25, 2021
Unprompted review
Reply from Mike Brewer Motors
Good Afternoon Graham, Thank you for taking the time to leave us a Five Star review, we really do appreciate it. We are so pleased you would recommend our services and hope you will look us up again the next time you are in the market for a vehicle, Kind regards MBM
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