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1.5

Bad

TrustScore 1.5 out of 5

68 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

The product was of such poor quality it feels like we have been scammed.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever. They dont reply, the delivery takes forever, and if you want to return it you need to ship back to China and pay everything yourself. Really disappointing how they treat their customers.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. You think you're buying from the Netherlands and then after paying you realize that the product comes from China!
Then is even worse, there's no way to Track the package except on the Chinese SUNY website which displays after a few days Delivered!
I write emails to MILEYMOON and what I get as reply after many reminders is Sorry we can do nothing about it, we have no way to track the parcel better than this.
I have paid for this product on the 9th of september and now after almost 1 month MILEYMOON are not replying anymore!
Very bad service
Very dark way of doing the business
Run away from this site!
They dont even deserve 1 star...

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy

Very high quality, I am very happy with my order, Super!! Thanks

December 27, 2021
MilaMoon logo

Reply from MilaMoon

Hi Oksana,

Thank you for your review! We are glad to hear that you are happy with your items.

Love,
Team MilaMoon

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