I had mixed feelings about my experience with Milkmymobile. Initially, I was hesitant due to some negative reviews, but everything went smoothly for me. My device was received, inspected, and I got pa... See more
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Best price on the internet. But boy do you pay for it. No communication whatsoever. Despite constant efforts. If you're willing to wait weeks for payment to come through while diving down the rabbit... See more
Terrible company! I sent my mobile on the 24th of August have sent numerous emails about this and they have just updated last week they have my mobile but have heard nothing since!!! I will be conta... See more
Company replied
The only reason i didnt give milkmy mobile a 5* rating was the slow response to my emails and payment took a bit longer than expected.However Harrison was helpful when he did reply and i got the best... See more
Company details
Information provided by various external sources
We help the UK consumer 'cash' in their old gadgets - whether that be an iPhone, Galaxy or an old Nokia 3210.
Contact info
London, United Kingdom
- support@milkmymobile.com
- www.milkmymobile.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ni never receeived my money 0ver 200 …
i never receeived my money 0ver 200 pounds despite multiple and constant tries
Excellent service money transferred to …
Excellent service money transferred to bNk on same day as product received
Excellent and easy process
Excellent and easy process. Very time efficient.
DO NOT USE this company
DO NOT USE this company , they have had my iPhone 6s for nearly three weeks , it was sent special delivery Royal Mail , so I have proof that they have received it , they haven't notified me or replied to any emails that I have sent them , I will be taking legal advice on what to do next

Reply from Milkmymobile
Terrible company
Terrible company! I sent my mobile on the 24th of August have sent numerous emails about this and they have just updated last week they have my mobile but have heard nothing since!!! I will be contacting trading standards about this company.! DO NOT USE!!
Will be reported to the authorities LOL ok that's good maybe I will FINALLY get my bloody phone back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! absolute JOKE! NEVER USE THIS COMPANY!!!!!!!!!!!!!

Reply from Milkmymobile
Dont trust them
Ordered two bags for two iPhones as they gave the best price
1 month later, still waiting for the bags and no responses to my emails when I asked them if they were a scam company...... seem dodgy to me
If they have the bare faced cheek to claim I am not a genuine customer, by all means contact me and I will show you emails and bag requests
Be warned - if you leave a bad review they will report it straight away claiming you are not a customer! They done it to me so I sent the emails and proof to trust pilot, their reporting button should be removed!
DO NOT USE Milkmymobile.
I am extremely upset with Milkmymobile.
Firstly after being offered £95 I then received an email saying that the offer had been reduced to £58. I did not feel that that was a fair price so I was willing (grudgingly) to pay £10 for the return of my phone. I tried to send this by PayPal on four separate occasions and each time the account came up saying that "the recipient was unable to receive money".
I emailed them twice to ask for alternative ways to make the payment to ensure the safe return of my phone and have not received a response. I have today emailed again to ask for the company address in order to serve a summons for the return of my property.
I really wish I had not used milkmymobile and have just sent the phone to a reputable company. Avoid at all costs. (If by any chance they have the audacity to suggest that I am not a genuine customer, as they have with others on trust pilot then please feel free to contact me and I will share with you screenshots of the emails I've sent).
Super fast service and best price
Super fast service and best price , I got paid in 2 days will absolutely use this company again
Did exactly what they said they would
Did exactly what they said they would. I would happily recommend them.
Great service
Great service. Received the satchel very quickly and payment only a few days after I posted the item back. Top job!
Simple and fast
Simple and fast - sent in my old iPhone 5c and got the top price on the comparison site of £53.
Paid into my account after 4 days from sending it in. I forgot to remove my iCloud account but they were able to quickly assist me with resolving that.
Paid on time and received a great …
Paid on time and received a great price.
Website was very straight forward and easy to use.
Top dollar for my iPhone 7
Top dollar for my iPhone 7. Now cashed up the iPhone 8 launch.
Definitely recommend to others looking to purchase
I wanted to write a review leaving 0 …
I wanted to write a review leaving 0 stars! I'm still waiting for my phone that apparently is lost via Royal Mail.
This transaction took place in may. It's now august..
The response I get back every other week I email as there is no phone number is appalling!!!
I feel like I've been robbed!!
Definitely taking this further!!!
No issues
No issues- quick and they kept me well informed. Recommend to other customers.
Got a great deal for my iPad Air
Got a great deal for my iPad Air - about £15 more than what CEX offered me.
Order process was relatively easy and postage label was free so more money for me! Hehe!
Best price on the internet...but
Best price on the internet. But boy do you pay for it. No communication whatsoever. Despite constant efforts. If you're willing to wait weeks for payment to come through while diving down the rabbit hole of reviews who haven't received the promised amount then so be it.
I even received a message after payment went through asking for my passcode which I had certainly disabled. Once I refused I received No further communication.
*******BEWARE******* Do not use
*******BEWARE******* PLease under no circumstances use this compnay. They were fine to deal with at the start and sent us the envelope straight away so we sent our 5 mobiles to them. WE HAVE NEVER BEEN PAID !! It has now been nearly 4 months and we have so many emails. They emailed us back once to say they were recieved then nothing ever again. We had over £200 worth of moniles and devestated they have done tis. I will be reporting them to everyone.
Very happy with the service
Very happy with the service. Many thanks for the extra money to buy a new phone.
They give me a very good quote for my …
They give me a very good quote for my phone and once they received my phone; paid me the Sam day.
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