Millets - Bodmin Reviews 

1,145
TrustScore 5 out of 5

5.0

27/31 Fore Street, PL31 2JA Bodmin, GB


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Rated 5 out of 5 stars

Purchase made via online store! Happy with all purchases made . Our closest store was Bodmin, Cornwall Which closed down over 5-6 months ago, due to lack of trade & business overheads .

Company replied

Rated 5 out of 5 stars

Popped into Millets in Bodmin whilst on holiday, and had the pleasure of meeting Hannah, who was managing things whilst on loan from her store in Plymouth. Very knowledgeable and professional, but her... See more

Company replied

Rated 5 out of 5 stars

Good customer service & helpful staff. Rebecca, Claire & Stephen were the staff on duty & were busy sorting the rails etc. Chose & tried one pair of trousers & liked the fit so wanted another pair... See more

Company replied

Rated 5 out of 5 stars

My second visit in a week so can't be bad! I noticed that the staff were paying attention to the customers, helping where appropriate and from my experience on both visits were helpful and very pleasa... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bodmin

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 27/31 Fore Street, PL31 2JA, Bodmin, United Kingdom

  • 01208 227003

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,145)

5,185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Popped into millers to look for a coat…

Popped into millers to look for a coat and the sales assistant Steve was very helpful and polite even pointing me to the mirror so I could what the coat looked like on. I ended up getting two coats and was also told there was a 10 percent of my purchases so was very happy and would shop there again. I texted my friend to pop in to millets to she is looking for a coat.

March 29, 2024
Unprompted review
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Reply from Millets - Bodmin

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Millets Bodmin. Service with a smile!

Popped in the Millets Bodmin, I needed some budget walking boots for my 9 yo daughter. Good range of products and excellent service with a smile from Rebecca and Arzu.

March 28, 2024
Unprompted review
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Reply from Millets - Bodmin

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Rated 5 out of 5 stars

The staff were so helpful

The staff were so helpful . Well stocked and will shop there again .

March 26, 2024
Unprompted review
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Reply from Millets - Bodmin

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Bodmin Millets

Very helpful, knowledgeable staff
Nice people to deal with.

March 21, 2024
Unprompted review
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Reply from Millets - Bodmin

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Kieran from the Poole branch was a very…

Kieran from the Poole branch was a very helpful employee and even greater conversationalist! He also helped me choose exactly the right walking boots for my needs and was accommodating given my particular needs.

March 25, 2024
Unprompted review
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Reply from Millets - Bodmin

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Great service

Came in today for some cheeky little plates and bowls for my beloved camper van and was servied by the lovely claire. She showed me the best deals and the store was really clean and tidy ..she was a delight 😊

March 21, 2024
Unprompted review
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Reply from Millets - Bodmin

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

Bodmin millets is one of my favourite…

Bodmin millets is one of my favourite shops, nothing was too much trouble for Claire and Nancy, top service thank you

March 20, 2024
Unprompted review
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Reply from Millets - Bodmin

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Arzu

Served today by Arzu. Wonderful, charming and well informed. Helped me find exactly what I was after.

March 13, 2024
Unprompted review
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Reply from Millets - Bodmin

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Friendly and knowledgeable staff.

Friendly and knowledgeable staff.

March 1, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Wonderful staff and service!

Lovely staff and lovely service when finding work boots for the husband 👍🏼

March 13, 2024
Unprompted review
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Reply from Millets - Bodmin

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Friendly and knowledgeable members of staff

Went into Bodmin Millets yesterday afternoon to browse for some waterproof trousers and some camping food, I was greeted by two friendly members of staff Rebecca and Claire, who asked me if I needed any assistance, they were both very helpful and showed me the offers that were on in store.

March 11, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Great shop and service

Claire and Arzu were really helpful, showing me the ‘ready to eat’ meals for my daughter’s Duke of Edinburgh practice trek and reminding me to use my DofE card for discounts. I was also told about the ‘buy one get one half price’ deal which is useful for my daughter as she has several treks coming up. Great service.

March 7, 2024
Unprompted review
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Reply from Millets - Bodmin

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Great customer service as always from…

Great customer service as always from Rebecca, Arzu & Jamie! Was easy to select the products we wanted & the assistance provided to get the sizes we needed was really good.

March 2, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Rated 5 out of 5 stars

Both members of staff very helpful

Both members of staff very helpful

March 3, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful and friendly staff

Very friendly and helpful service from the lady that served me. The item that I purchased was cheaper than anywhere else I could find as there was a promotional offer on at the time. Its so important to use our high street shops before we lose them.

February 29, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent Service

Usual friendly, helpful service from Rebecca and Claire.

February 26, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

The staff were really helpful with a…

The staff were really helpful with a return I had. Really easy and exchanged the item.

February 19, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

Quality experience

Helpful staff, great discounts and quality outdoor clothing.
We’ll be back!!

February 17, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Spoke with Rebecca and Claire

Spoke with Rebecca and Claire, both were very helpful and friendly, good shop 👍

February 21, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

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