Millets - Bridgwater Reviews 

939
TrustScore 5 out of 5

5.0

42 Fore Street, TA6 3NG Bridgwater, GB


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Rated 4 out of 5 stars

Poped in to millets, to see if anything new sadly didnt find anything intresting but i will go back. I was looking at sunglasses and hats. joe and amanda was really poilte, they was amazing. But even... See more

Company replied

Rated 5 out of 5 stars

Both Richard and Carrie were very helpful with making our selection of walking shoes and trousers. Richard brought several styles and sizes for my wife to try and Carrie also brought several trouser... See more

Company replied

Rated 5 out of 5 stars

Very clean shop with variety of sport clothing and equipment. The staff is extremely helpful and friendly making the shopping experience pleasant :) Very good experience in Bridgwater during the visit... See more

Company replied

Rated 4 out of 5 stars

I appreciate Millets staff (2 nice ladies) for accomodating me today even if it was closing time already. I was able to collect my UPS parcel that I’ve been waiting to receive for quite some time now.... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bridgwater

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 42 Fore Street, TA6 3NG, Bridgwater, United Kingdom

  • 01271 446339

5.0

Excellent

TrustScore 5 out of 5

939 reviews

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5.0

All reviews

(939)

5,454 reviews in the last 12 months

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Rated 5 out of 5 stars

A very helpful man called Richard…

A very helpful man called Richard helped me today to get the right coat for me. Very good aspect for the company.

August 28, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Nice place good products customer…

Nice place good products customer service was fantastic will definitely be back

August 28, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Great service and advice from Amanda

Great service and advice from Amanda. Thank you kindly.

August 19, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

That shops is amazing and the lady I…

That shops is amazing and the lady I belive her name is Carina was very very helpfull. She was giving me amazing idea and beutifule dress. And Richard as well was very good person. I will back to them definitely

August 21, 2025
Unprompted review
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Reply from Millets - Bridgwater

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

Amazing experience specially Karina

Amazing experience specially Karina. Such a lovely helpfull person also Richard did amazing job taking care of me. Would strongly recommend this place.

August 21, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

Wonderful staff

Walked in after some stuff for my brother as he's going away, I didn't have a clue. Carina happily helped me with all my queries 😊

August 21, 2025
Unprompted review
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Reply from Millets - Bridgwater

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff, especially Amanda. Although a small store had loads on offer !

August 19, 2025
Unprompted review
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Reply from Millets - Bridgwater

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Good selection of items.

August 14, 2025
Unprompted review
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Reply from Millets - Bridgwater

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Always a great experience at this…

Always a great experience at this store. Carina and Beck were on hand to help on this occasion. Super helpful and friendly, as always!

August 12, 2025
Unprompted review
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Reply from Millets - Bridgwater

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Great experience with Amanda and Joe

My children wanted a frog camping chair that was displayed outside the store. When entering I was greeted by 2 lovely staff members called Amanda and Joe who informed me that sadly they were out of the frog pattern. They then helped me by showing myself and my children the other designs they had available in the store, putting them up for the children to see and explaining how they go up and down with a handy button. Once chosen they both assisted with the till and told me about the warranty and how to follow up on that if needed. Extremely grateful to Amanda and Joe who went above and beyond for myself and my children.

August 12, 2025
Unprompted review
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Reply from Millets - Bridgwater

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Rated 5 out of 5 stars

Had a great experience shopping experience

Had a great experience shopping at the store today. The assistant (Beck) was very helpful and helped me find what I was looking for quickly and easily.

August 11, 2025
Unprompted review
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Reply from Millets - Bridgwater

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Rated 5 out of 5 stars

Very polite helpful staff to greet you…

Very polite helpful staff to greet you on arrival help with return and and replacement item

July 30, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Millets

Amanda and the other sales assistant were very helpful with their advice and service. They gave excellent customer care when I bought two pairs of trousers from Millets.

July 29, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Went into millets to look for a…

Went into millets to look for a product i could find and Amanda was amazing super helpful took me to the right section 10/10 for customer service Amanda

July 29, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Rated 5 out of 5 stars

Amanda and Beck

Amanda and Beck were very helpful and pleasant, it was a pleasure to shop at Bridgwater, could of got my shoes online but prefer to see smiling face's

July 22, 2025
Unprompted review
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Reply from Millets - Bridgwater

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Briliant customer service

Briliant customer service, Karina &Joseph!😁

July 20, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Rated 5 out of 5 stars

Amazing staff

Carina & Richard on multiple occasions have been extremely helpful offering their advice on which walking boots, waterproof trousers & cleaning products would suit my needs and budget best for my upcoming trip. After testing the boots, their guidance is impeccable. I'm grateful for their time & patience and would recommend to anyone to visit the shop.

July 11, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

I asked Amanda for advice on purchasing…

I asked Amanda for advice on purchasing some sunglasses.
She was so helpful and helped me choose.
Great customer service

July 16, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Exceptional service!

Greeted by very friendly staff (Beck) into an exceptionally well presented and clean store. Everything was neatly on display and well stocked. Beck helped us with all our questions and is very well versed and knowledgeable in outdoor kit. They gave us information on the pros and cons of certain items and made helpful recommendations to make the decision easier.
Overall, a great experience! Well done!

July 15, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Many thanks

Many thanks
Great service
Well done Amanda & Becks

July 15, 2025
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

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