Millets - Bridgwater Reviews 

939
TrustScore 5 out of 5

5.0

42 Fore Street, TA6 3NG Bridgwater, GB


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Rated 4 out of 5 stars

Poped in to millets, to see if anything new sadly didnt find anything intresting but i will go back. I was looking at sunglasses and hats. joe and amanda was really poilte, they was amazing. But even... See more

Company replied

Rated 5 out of 5 stars

Both Richard and Carrie were very helpful with making our selection of walking shoes and trousers. Richard brought several styles and sizes for my wife to try and Carrie also brought several trouser... See more

Company replied

Rated 5 out of 5 stars

Very clean shop with variety of sport clothing and equipment. The staff is extremely helpful and friendly making the shopping experience pleasant :) Very good experience in Bridgwater during the visit... See more

Company replied

Rated 4 out of 5 stars

I appreciate Millets staff (2 nice ladies) for accomodating me today even if it was closing time already. I was able to collect my UPS parcel that I’ve been waiting to receive for quite some time now.... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bridgwater

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 42 Fore Street, TA6 3NG, Bridgwater, United Kingdom

  • 01271 446339

5.0

Excellent

TrustScore 5 out of 5

939 reviews

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5.0

All reviews

(939)

5,481 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service :D

Great fast service with a faulty pair of shoes I purchased a couple of weeks ago.

*Amanda and Carina* helped me out very quickly and were very nice. They also made sure I was well compensated for how quickly my new shoes broke with an extra much appreciated discount on a new different pair of shoes.

Thank you very much both of you :D

December 14, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, good price, love the products

December 10, 2024
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Exchange was hassle free. Carina and Joseph were very helpful

December 4, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Rated 5 out of 5 stars

Lovely experience in millets

Lovely experience in millets this Black Friday! very helpful and kind service! Thank you Carina and Richard!

November 29, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Friendly staff - great products

Friendly staff - found just what I needed, showed me other products that would help me and deals that I could get with that. A great experience all round and great quality products.

November 29, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Friendly

Friendly, efficient, VFM.

November 15, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Great to visit bridgwater store again

Great to visit bridgwater store again . Staff always so helpful. Thanks to Joe and Amanda this time .. really appreciate your time

November 13, 2024
Unprompted review
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Reply from Millets - Bridgwater

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

Exceptional Service

We went into Millets in Bridgwater and we were given exceptional service by Richard and the manageress. We were impressed by their keenness to give relevant advice. They listened to what we wanted and spent time finding exactly what we were looking for.
We cant fault them. They were both a credit to the company

November 14, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service
From Carina Amanda and Richard
Thank you 👍

November 8, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

very good service,

very good service,

October 16, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Fantastic

Fantastic. Richard and all the staff where more than help full in the store. Friendly and full of helpful advice. Will defgo back.

October 25, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Fantastic customer service at Millets…

Fantastic customer service at Millets Bridgwater! Carina went above and beyond to help me find the perfect rucksack with the exact measurements I needed for an upcoming flight. She even took the time to measure the bag and gave me a discount. Extremely helpful and friendly. I’ll definitely be back. Highly recommend!

October 11, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Rated 5 out of 5 stars

Great shop

I went in to buy a camping chair and Carina and Joseph were very knowledgable and helpful.

October 8, 2024
Unprompted review
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Reply from Millets - Bridgwater

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful Staff.

Went in today for a jacket. Joseph and Carina were really helpful. Nothing was too much trouble. Found a perfect jacket with their help. Thank you.

October 8, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Rated 5 out of 5 stars

Carina

Carina, was helpful and happy as she always is!

October 5, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

after a recent visit to the bridgwater…

after a recent visit to the bridgwater store the ladys i believe 1 is called carina and another lady amanda were very friendly and helpfull they were able to advise me on what i needed and didnt need i shall definately be shopping there again

October 3, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Great store & staff

Visited this morning to purchase some waterproof overtrousers, reasonable range in store. Great help from Duncan finding the right fit. Also ended up buying a stove and gas. Awesome experience.

October 1, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Visited this branch this morning it was…

Visited this branch this morning it was an absolute pleasure, nice friendly helpful staff.
Special mention for Richard a real asset to Millets.

September 26, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

The staff ( Richard and Carina) were…

The staff ( Richard and Carina) were amazing and helpful over the phone and in the store. They found exactly what we were looking for and gave us really useful information that we needed before our outing. We will definitely visit again.

September 20, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Nice good shop

Nice good shop

September 14, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

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