The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.
Company replied
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The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.
Company replied
Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead. I did write a review berating that I was not awarded my ‘BLUELIGHT’ discou... See more
Company replied
Both members of staff in today were super helpful, kind, and knowledgeable. I’ve shopped at the Brighton Millets several times and honestly it’s always a great experience. Whether it’s knowledge aroun... See more
Company replied
I was looking for a decent walking boot and Mike at the Brighton Millets really knew his stuff. He provided a customised service asking the right questions to determine my needs and then made some ex... See more
Company replied
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Unit 3, Air Street, BN1 3FB, Brighton, United Kingdom
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Great selection of light coats.
Helpful staff
Shop was absolutely immaculate

Reply from Millets - Brighton
The manager who attended us was super friendly and experienced. Helped us buy the correct bag for us. He made us feel very welcomed!

Reply from Millets - Brighton
I come to the store today to buy some walking shoes and the customer service was exceptional from Leah and the team at Millets

Reply from Millets - Brighton
I had a really great time at brighton millets. I was going on a last minute trip and had to get some advice about a backpack and the help I received was really tailored to my needs. Just really happy basically- thanks guys!

Reply from Millets - Brighton
Nice store layout, friendly staff. Would shop here again

Reply from Millets - Brighton
No intrusive encroachment by Sales assistant and readily available for help.
Good customer manner and helpful with selection of waterproof and showerproof coats and legins.
Reasonable prices for clothing bought.
9 out of 10

Reply from Millets - Brighton
My son is doing Duke of Edinburgh & we didn’t know where to start. Finley at the Brighton branch was friendly, patient & extremely helpful showing us all the stuff he needed & what discounts were on offer! Great service :o)

Reply from Millets - Brighton
The staff were really helpful and patient, helping me to find boots that were comfortable and fit nicely. I was also lent walking socks to get a better idea how they'd fit and feel with mine on. Very personable and chatty, especially welcome on a very rainy day!

Reply from Millets - Brighton
Otis, the charming face of the Shopj was a gem. I not only was professionally recommended and fitted a pair of hiking boots of top quality with warm socks, but I made a new friend. Otis chatted with me whilst assisting me in purchasing the best possible hiking boots for my needs. He shared Brighton’s best in history and neighborhood Hiking trails. As I trek the world with the new find, I will recall the Otis touch!!!! I can’t wait to go back and gift some shoes for my nephews who live in Hove.

Reply from Millets - Brighton
Excellent customer service.
Nathan was helpful, friendly and smartly dressed and looked happy to be working and did a great job.
I have also gone to other Millets stores and found staff helpful.

Reply from Millets - Brighton
I went into Millets in Brighton for a pair of vegan walking boots. After chatting to Otis, store assistant, I was able to purchase a pair of vegan kids boots for £40 - absolute bargain, and they look great too!

Reply from Millets - Brighton
Excellent staff very knowledgeable and helpful. Nothing too much trouble.

Reply from Millets - Brighton
Friendly helpful staff. Got exactly what I wanted.

Reply from Millets - Brighton
Excellent advice. Friendly, helpful and efficient staff.

Reply from Millets - Brighton
Just bought some Merrell walking shoes. Excellent product, excellent service, excellent price. Very happy

Reply from Millets - Brighton
I was served by a very helpful, polite & knowledgeable young man, who was very patient while I took my time to decide on the walking boots I wanted. The store was clean & bright & well stocked, quite tucked away from the High Street, so I needed to ask for directions. Will return again!!

Reply from Millets - Brighton
Otis at your Brighton store last week was so helpful and very knowledgeable whilst I was trying to choose a pair of Merrell walking shoes. His reassurance and assistance was really appreciated as I always have difficulty finding the right shoe.

Reply from Millets - Brighton
Good service in the Brighton branch today, as always by friendly staff who are keen to help. I picked up some real bargains in the sales section too.

Reply from Millets - Brighton
Manager Otis was very helpful, very informative on product information and got me a great deal in the sale.
Will definitely shop here again.

Reply from Millets - Brighton
So helpful! I came to this store looking for a backpack for an upcoming camping trip last Thursday and wasn't sure of what I needed. I spoke to a very helpful person called Otis who answered all of my questions to make sure I was able to make the right decision for me. With Otis' expert guidance, I was able to find my backpack! Cannot wait to use it. Big thanks to Otis :)

Reply from Millets - Brighton
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