Unable to make a warranty return on some leaking boots because the shop in Eastbourne has closed down. The online Portal does not include any information about warranties or returns outside the in... See more
Company replied
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Unable to make a warranty return on some leaking boots because the shop in Eastbourne has closed down. The online Portal does not include any information about warranties or returns outside the in... See more
Company replied
Eastbourne Branch Mon 16SEP24 15:06 In Store Receipt: 00300-2-86709 Kiosk Ref: 360130925 For Delivery Receipt: Order Number: 360130925 Assistant Henry Mason :- Henry helped by explaining the i... See more
Company replied
Alison was amazing today with my son, she made great recommendations. She let us take our time in trying on the shoes and she gave lots of explanations for each types of boot/shoe. Very patient, kind... See more
Company replied
Having severe osteoarthritis in my big toe joints I needed to replace my walking boots with something wider fitting and more comfortable to walk my dog in the forest. Lauren was so helpful and pat... See more
Company replied
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146/148 Terminus Road, BN21 3AN, Eeastbourne, United Kingdom
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The service was top notch Phil who served us listened to what I had to say and quickly resolved my issue. There was a fault with my jacket and it was replaced with a new one. Thank you so much

Reply from Millets - Eastbourne
Served by Hugh in the boot department who was very knowledgable and helpful.

Reply from Millets - Eastbourne
I was looking to buy an expedition tent and was given fantastic advise from the store manager Phil. His attention to understand my needs, his knowledge of the suitable range of tents, explaining the pros and cons left me feeling confident with my purchase and excited to get out and use it asap. I know I’ll be back again to buy more gear for future endeavours. Thank you Phil

Reply from Millets - Eastbourne
Got excellent help from Phil when deciding upon replacement walking boots. Phil turned out to be an expert on footwear and a real asset to the company. Good old fashioned customer service. Needless to say, I bought the boots!

Reply from Millets - Eastbourne
Thank you Phil for your patience and thoughtful professional advice when I was looking to buy my walking boots. I am really pleased with my purchase, thank you again.

Reply from Millets - Eastbourne
Phil was very helpful and knowledgeable and went to a lot of trouble to find exactly the right footwear for me. Millets remain my favourite Eastbourne outdoors shop

Reply from Millets - Eastbourne
Tracie was extremely helpful and sorted out exactly what we wanted very quickly. She was great.

Reply from Millets - Eastbourne
Wanted some advice on walking boots as I'm tackling the three peaks next year.
Phil was massively helpful, with a wealth of knowledge and experience.
A fantastic service that I simply would not have gotten had I bought online.
Walked away with a fresh pair of Berghaus, and will definitely be back for further preparations closer to the time! Thanks again Phil!

Reply from Millets - Eastbourne
Thank you to Phil and the team who were extremely helpful when I went in to get items for my child’s D of E expedition. Not something on-line shopping can offer.

Reply from Millets - Eastbourne
Purchased new walking boots. Phil was very helpful with fitting and assisting to lace correctly for comfort. Thank you.

Reply from Millets - Eastbourne
Phil helped me choose a new pair of walking boots.
Helpful, friendly service. Useful specialist knowledge and advice.

Reply from Millets - Eastbourne
Phil was amazing, really showed his expertise when it came to helping me decide on a new hiking boot. I went from trainers to a proper set of boot and oh my have they made a world of difference. Phil sized up my feet and with a lot of trial and error we managed to find the most suitable Boot for me.
2 hikes down and not a blister in sight 🙏🏼

Reply from Millets - Eastbourne
Phil was fab. Really helpful, explaining the difference between the various brands and styles. Got my feet measured which I didn't even consider before buying a new pair of walking boots. Came away with a new pair of Merrells and very happy, Thank you Phil!

Reply from Millets - Eastbourne
Harry was very helpful in helping me pick out some new walking boots, giving good advice about the best product to suit my needs and helping me to get the best deal.

Reply from Millets - Eastbourne
Phil was brilliant at explaining the type of shoe needed and the pros and cons of the different styles. Very happy with my visit.

Reply from Millets - Eastbourne
Really helpful team who advised us on a rucksack for our daughter to take her Silver D of E. Phil and Tracey were well informed and we got a great rucksack and all the other things she needed.

Reply from Millets - Eastbourne
Phil was very helpful and patient. Thanks so much.

Reply from Millets - Eastbourne
Phil is very knowledgeable about outdoor clothing and footwear etc and was extremely helpful and patient in helping me find the best solution for my requirements.

Reply from Millets - Eastbourne
Phill was verry welcoming and helpful with helping me find the correct coat for me... overall great service and friendly staff.

Reply from Millets - Eastbourne
A very helpful chap named Phil was very knowledgeable on the right walking boot for my type of foot and how I wanted the boot to support me. He really gave a gold star customer service. A great asset, thank you

Reply from Millets - Eastbourne
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