Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... See more
Company replied
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Easy to order on line. Rain jacket to replace one which was lost. Easy to pick up in Fareham. Very pleasant service i shop. Jacket looks fine but we've had no rain!
Company replied
Great service from Millets as usual Sadly sandals ordered were much smaller than the advertised size so had to return item
Company replied
Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... See more
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Company details
About Millets - Fareham
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
80/82 Osborne Mall, PO16 0PW, Fareham, United Kingdom
- 01329 553088
4.8
Excellent
617 reviews
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The lady who served ideas very patient…
The lady who served ideas very patient very knowledgeable and and nothing was too much trouble for her for advice and her name was Lauren from West Street Branch, Fareham HantsI am not going to comment any more as I have been hospitalised since that and am too weak to do more
August 31, 2023
Reply from Millets - Fareham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Good product, helpful assistant
Just popped in for a couple of discounted tee-shirt. Good quality at a good price. Met by a very cheerful assistant with the right amount of friendly welcome without being pushy. Perfect.
August 30, 2023
Unprompted review
Reply from Millets - Fareham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
JD Customer Care Team
Very willing and helpful staff.
Very willing and helpful staff with a cheerful disposition…
Owen in particular was a great help in purchasing a pair of good quality walking shoes..
September 10, 2023
Unprompted review
Reply from Millets - Fareham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Very friendly staff
Very friendly staff! Megan was very helpful and products in Millets always feel very reasonably priced.
September 8, 2023
Unprompted review
Reply from Millets - Fareham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Good experience
Everyone is always so helpful and friendly. The only downside, is the heat in there. The poor staff!
September 3, 2023
Unprompted review
Reply from Millets - Fareham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Staff are very welcoming and friendly
Staff are very welcoming and friendly! Always a pleasure speaking to them. Only downside is temperature in the store due to air con. Feel sorry for the hard working staff having to work in those conditions.
September 1, 2023
Unprompted review
Reply from Millets - Fareham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
5 star service just before closing time!
Considering I walked in the door at about 1720, Megan could not have been more helpful in getting a pair of Merrell walking shoes for me. Cheerful, engaging and efficient, she was an absolute star despite the proximity to closing time.
August 17, 2023
Unprompted review
Reply from Millets - Fareham
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Bought an electrical hook up
Bought an electrical hook up, I had it ordered in store for home delivery
August 28, 2023
Reply from Millets - Fareham
Good Afternoon
Thanks for the positive review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Anthony,
Millets Online Reviews Team.
Great service
Really helpful assistants. Bought one pair of trousers, assistant ordered the 2nd pair on line and they arrived the next day! Brilliant!
August 26, 2023
Reply from Millets - Fareham
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Very helpful and friendly staff
Very helpful and friendly staff. Though one member was unable to answer a question he apologised and referred me to his manager who was able to resolve my query.
Always a pleasant experience browsing/ shopping here. Thank you.
August 25, 2023
Unprompted review
Reply from Millets - Fareham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Shop here to be humiliated.
I have shopped at Millets Fareham for over 20 years and today left feeling humiliated. I browsed the sale items and placed them on the counter whilst I looked at the rucksacks. When I paid, I was asked to walk through the exit door to be scanned for tags in my bags. The security scanner needed to be switched on at the wall, assistant 007 announced to the shop. Rude and totally unnecessary.
August 25, 2023
Unprompted review
Reply from Millets - Fareham
Hello Moi,
Thank you for taking the time to leave a review.
I am sorry to hear that on your recent shopping trip to one of our stores the experience was not as expected for our customers.
Please contact us at onlinereviews@millets.co.uk quoting TP40584 as the subject and include in the email your order full name, billing address the store you visited along with the date and time of the visit so we can assist you further with this.
Regards,
Emma,
Millets Online Review Team.
Reply from Millets - Fareham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Staff excellent
Staff excellent
Range and price very good
Shop way too hot
August 19, 2023
Unprompted review
Reply from Millets - Fareham
Hi,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Kind regards,
Maria,
Millets Online Reviews Team.
Very helpful staff…
I visited the shop yesterday to try and find some walking shoes for my difficult feet. I was very impressed by the staff here, Gemma was absolutely wonderful trying her best and taking time to show me various types of shoes, she was very kind and patient and made me feel special. In the end I didn't buy anything but Gemma gave me valuable advice about what I should be looking for and I will definitely come back to the shop to see new models. Well done, Gemma, thank you very much, much appreciated.
August 21, 2023
Unprompted review
Reply from Millets - Fareham
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
In wanting a specific piece of clothing…
In wanting a specific piece of clothing for outdoors, I received excellent advice from salesperson George at Fareham Milletts. He was patient and knowledgeable.
August 5, 2023
Unprompted review
Reply from Millets - Fareham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Yet again wonderful service
Yet again wonderful service from the staff in Millets, Fareham. George saw me walk in and offered to help immediately. He was patient and helpful. An absolute credit to your company.
August 19, 2023
Unprompted review
Reply from Millets - Fareham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Really friendly staff willing to give…
Really friendly staff willing to give you time & advise. My husband thrilled with his bargain purchase of waterproof shoes & even better halr price socks for me. All set now for our holiday.
BIG thanks to the staff at Fareham branch
August 12, 2023
Reply from Millets - Fareham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent service and charming staff
August 14, 2023
Unprompted review
Reply from Millets - Fareham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful and knowledgeable…
Very helpful and knowledgeable assistants - also appear happy in their jobs
August 17, 2023
Unprompted review
Reply from Millets - Fareham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Great store with very helpful and…
Great store with very helpful and friendly staff, always a pleasure to shop here.
August 16, 2023
Unprompted review
Reply from Millets - Fareham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
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