Met Daisy and Gary in their Guernsey Store recently. Gary has a wealth of product knowledge and Daisy bags of patience. I was able to try a variety of styles of boots and shoes in an unhurried and re... See more
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We visited the Millet shop in Saint Peters Port on the 15th of June 2026. Having browsed through many of the products and decided to purchase and were amazed how reasonably priced everything was.... See more
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Popped into the store for a bottle of Nikwax Tech Wash and ended up not only buying a new pair of gloves from their very comprehensive selection, but also not one but two Craghopper fleeces, which we... See more
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Guernsey shop helpful in re-ordering and taking back my online Blacks purchase but I had to pay again a second time with the assurance my original money would be refunded. After 3 weeks this still has... See more
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Company details
About Millets - Guernsey
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
9 The Pollett, GY1 1WZ, St Peter Port, Guernsey, United Kingdom
- 01482 425888
4.9
Excellent
224 reviews
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Excellent service & knowledgeable staff…
Excellent service & knowledgeable staff . Found several makes of ladies walking trousers in short lengths!! Good prices too.
August 21, 2024
Unprompted review
Reply from Millets - Guernsey
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Online order came super fast!
Made an order in shop, came super quickly. Very happy!! The customer service advisor also was very friendly and super helpful!
August 2, 2024
Reply from Millets - Guernsey
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
We popped in to get a few bits
We popped in to get a few bits, and were served by Peter, who was really friendly and helpful!
August 2, 2024
Unprompted review
Reply from Millets - Guernsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Customer service in Guernsey was bery…
Customer service in Guernsey was bery good, helpful and gave a true reflection on delivery
July 13, 2024
Reply from Millets - Guernsey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Peter was extremely courteous while we…
Peter was extremely courteous while we looked through a good few items with the family.
And the items I purchased seemed very good value as well!
July 25, 2024
Unprompted review
Reply from Millets - Guernsey
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Walking boots - ask someone who has tried them out himself
We appreciated our helpful shop assistant (the one with a bushy beard) for his technical knowledge and personal experience (as a regular walker) with various grades of footwear. Brought out the various items and gave us time to choose
July 15, 2024
Unprompted review
Reply from Millets - Guernsey
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Utterly Amazing
Went to Millets Guernsey yesterday and was served by Dan. He was lovely, very helpful without being pushy. He was very knowledgeable and happy to be patient when I was trying shoes.
Overall a very positive and pleasant experience- thank you, I will definitely be back!
July 15, 2024
Unprompted review
Reply from Millets - Guernsey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Every staff member was helpful and had…
Every staff member was helpful and had the knowledge required to give trusted advice on certain equipment for my gold DofE expedition. I was served by Peter and they were very very helpful and friendly. Millets is my number 1 place to go for all things DofE. Everything is worth its value.
July 11, 2024
Unprompted review
Reply from Millets - Guernsey
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Knowledgeable, helpful and patient staff
Great visit to Millets Guernsey today. I needed to kit my son out with various pieces of kit for a DofE expedition. Knowledgeable, helpful and patient staff (Aaliyah and her colleague), and good value for quality items - even better with my son’s DofE discount. My son said he was really pleased that we had gone in, in person, rather than shop online, as we got good advice and he knows everything fits well and is suitable for his expedition.
July 6, 2024
Unprompted review
Reply from Millets - Guernsey
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Daisey was very helpful and…
Daisey was very helpful and knowledgeable. Going back and forward to store room until we found the right size shoe. Had a problem with a gift card and the team worked together to get it sorted
July 3, 2024
Unprompted review
Reply from Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Daisy was very knowledgeable and a…
Daisy was very knowledgeable and a pleasure to have her serve us.
July 1, 2024
Unprompted review
Reply from Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Welcoming, helpful staff
Az was most helpful! Friendly welcoming store. Will shop there again.
June 19, 2024
Unprompted review
Reply from Millets - Guernsey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Great customer service at Millets Guernsey
I was greeted in a friendly and professional manner, assisted promptly, my item was taken to the till for when I was ready to pay, while I was left to freely browse the shop. The other assistant on the till was also as friendly and professional as the first one who served me. I was very happy with my purchase and shopping experience that day, it was so nice, as this kind of customer service is face nowadays. Well done Millets team Guernsey. I look forward to shopping there again. I recommend them to all my friends.
June 5, 2024
Unprompted review
Reply from Millets - Guernsey
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Daisy was very helpful and friendly
Daisy was very helpful and friendly. Well worth the 5 stars. Thankyou Wendy
June 13, 2024
Unprompted review
Reply from Millets - Guernsey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Daisy in the Guernsey store was very…
Daisy in the Guernsey store was very helpful when I went in to return a tent to buy a larger one and some sleeping bags, very helpful, friendly and knowledgable.
June 11, 2024
Unprompted review
Reply from Millets - Guernsey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
The assistant took a great deal of…
The assistant took a great deal of trouble searching for a pair of suitable wellington boots. I am impressed with his customer service and have no hesitation in recommending this branch.
June 3, 2024
Unprompted review
Reply from Millets - Guernsey
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Really helpful service
Really helpful service. I (or rather my children) were not very decisive over which shoes to buy but Dan was super at giving us options. Couldn’t have hoped for better service.
March 9, 2024
Unprompted review
Reply from Millets - Guernsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent service from Luke today
Excellent service from Luke today. My daughter is fully kited out for her DofE!
May 18, 2024
Unprompted review
Reply from Millets - Guernsey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
We were serviced by Peter & a young…
We were serviced by Peter & a young lady, amazing experience, really chatty made us feel welcomed from the moment we walked in.
Thank you!
May 14, 2024
Unprompted review
Reply from Millets - Guernsey
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Great knowledge and always helpful…
Great knowledge and always helpful smiley staff 👍 .Keep up the great work team 💪
May 11, 2024
Unprompted review
Reply from Millets - Guernsey
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
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