A warm welcome on entering the store by a young lad, the young lady also approached and asked if she could be of assistance which was gratefully accepted. We left after spending nearly £50, when I onl... See more
Company replied
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Very helpful service from Jenni in finding bits and pieces for a trip. Non pushy no obligation advice, and a decent selection of items for a smallish store.
Company replied
Sharon and Allie were just so helpful today with advice and options on the clothes and ruck sacks I needed to get for my son’s trip to South America. I have been going to this store for all my son’s c... See more
Company replied
Good service the other day. Needed to buy some camping essentials and outdoor bits and Allie was a great help in the Leighton buzzard Millets.
Company replied
Company details
About Millets - Leighton Buzzard
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
49 High Street, LU7 1DN, Leighton Buzzard, United Kingdom
- 01525 305623
5.0
Excellent
1K reviews
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Always great service
All staff appear committed to ensuring you find what you need with good knowledge of product range and the needs of outdoor activities.
November 20, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Excellent experience
Excellent experience; helpful and friendly staff. Got exactly what I needed.
November 7, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Great customer service
The staff in this store are always so helpful . Nothing is too much trouble and they go above and beyond to help find what I need. The staff all seem to be very happy and the manager is always happy and gives you the time of day which is fantastic customer service.
September 10, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Boots and jacket purchase.
I came in with my elderly mother to get her some walking boots and a waterproof coat for dog walking through the winter. Megan served us and she was excellent. She was patient and knowledgeable. She even managed to juggle serving another gentleman at the same without us feeling unattended. The whole experience was very pleasant. Many thanks!
October 22, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Millets Leighton Buzzard
The staff were so very helpful and pleasant, a delight to go into the shop!
October 22, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Friendly
Friendly, knowledgeable staff, had exactly what I wanted and was offered extra items at the till.
October 11, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Darren in stalbans store was helpful in…
Darren in stalbans store was helpful in advising & fitting hiking boots.
October 4, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Very happy
Very happy. Items were displayed well & fitted nicely. Staff were very friendly and helpful.
October 1, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Staff always so helpful and friendly
Staff always so helpful and friendly. Jack helped me find exactly what I needed. A great Millets store
September 23, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Great shop this.
Great shop this. Excellent range of outdoor clothes. Sale items really good value. Staff helpful. Got me some shoes that weren't on the shop floor yet.
September 19, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Really helpful and friendly staff
I was greeted as I walked in, Really friendly staff, I asked for an outdoor chair for my kid and they gave me options and prices straight away. All the staff spoke to my 5 year old and its was just an all round great customer service. Chair was a lot cheaper than I thought it would be too, thank you
September 13, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Allie was brilliant
Allie was brilliant. She knew the stock and was able to help me in-store without having to buy online.
Simple, easy transaction thank you.
September 13, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Cheerful staff & good quality products m
Cheerful, helpful staff, good quality products at reasonable prices. Always a good experience to shop here. I was welcomed with a smile and greeting by the young lad who served me- unusual in these days.
September 12, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent service
Excellent service. The young man Jack I think his name is, assisted with solution to re proof my walking coat. Very knowledgeable and polite staff.
September 5, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Good service the other day
Good service the other day. Needed to buy some camping essentials and outdoor bits and Allie was a great help in the Leighton buzzard Millets.
August 23, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
Many thanks for taking some time to provide your review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Reply from Millets - Leighton Buzzard
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
OMG…..what amazing
OMG…..what amazing, energetic and good old fashioned service!! I can’t rate these guys highly enough!!! Thank you
August 30, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Reply from Millets - Leighton Buzzard
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
First class service! Thank you.
I went into the Leighton Buzzard branch to get a couple of gifts for my son. The staff were so polite and helpful. Greeted me as I came in and also helped me find what I was looking for. First class service, thank you.
August 24, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Excellent and personalised service
Excellent and personalised service, it was like having a personal shopper. I told the nice assistant I was going on a walking holiday and she was very friendly, polite and helpful in talking me through my options and getting high quality and affordable choices for me. Well worth a visit for all things outdoors ☺️.
August 24, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
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