Millets - Middlesbrough Reviews 

I’ve always liked Millets. The Middlesbrough branch is staffed with friendly and courteous staff and I made a point of purchasing my winter coat there, on purpose, because the staff are always friendly.
I’d seen the same coat in another superstore close by, but the decision came down to the personable staff and so I hope somehow this feedback reaches the team in Middlesbrough.
Well done.

Staff really helpful. Goods in correct size were not
In stock but staff offered to order them on line for free delivery. Goods were delivered next day. Brilliant service.

Great service from Sam. I went in just looking at ideas for a coat and Sam explained lots of the features and benefits of some of the coats, he also showed me what was in the sale so I got some great deals. I came out with a coat, gloves and some socks. Great service and very knowledgeable, I will shop there again for sure.

Middlesbrough shop is a delight to go in. So helpful every visit, pleasant and courteous. Served by Johnny today and it was over and above service

Great products and excellent service from the helpful and friendly staff. Would definitely recommend and revisit the store

Really helpful and know everthing about the products they sell

Got everything I came in for and the lad with the bright blue and red hair was helpful in tracking down the stuff I couldn't find.

Really nice staff who know their products.

Very good knowledge of ice grippers for shoes shown by Jack . Excellent, polite service , thank you .

The service I received was great, Jack was very helpful, friendly and went above and beyond to help me find what I was looking for.

I was served by a very helpful and polite young man called Joe today.
A credit to your company.
But please make your shop in Middlesbrough warmer as I was cold trying a coat on...so the poor staff must feel it too!

My first visit to Millets in Middlesbrough was very good. Jack was very enthusiastic and the added bonus of someone with practical knowledge meant Jack had lots of great advice on the items I was looking for as well as other items I had queries about but didn't need straight away. I got shown a few different products and there was no pressure in deciding. I will definitely be back.

Welcoming and friendly staff. Served by Jacqueline who was really helpful and also other member of staff with pink and blue hair. Sorry didn't catch his name. Explained offers clearly and helpedme select the perfect Xmas present for my mam. Thank you 😁

Excellent service, Jonny was really helpful and friendly, we got everything we needed, thank you :)

I visited the store yesterday and was helped by an assistant called Jack he was so helpful unfortunately they didn’t have the size I needed so he offered to ring another store .I couldn’t fault his customer service .

Jack was especially helpful advising on shoes and waterproof liquids for washing jackets and trousers. The Black Friday deals were also too good to miss. Not sure if Oder number below but receipt number was 00492-1-80408 if it helps.

Very helpful service from Sam when selecting walking boots.

Visited the store yesterday. Nothing was too much trouble for the staff. Served by Joe who was very helpful and a great attitude 👍

Ordered a jacket online-too small, so returned it to a local store, I was expecting a refund , but I saw the jacket in store in a larger size, I asked if I could exchange and the helpful man said of course and if it still didn’t fit I could take it back for refund. Very easy to do and very helpful and polite staff. I will shop here again.

I was served by Jonny lovely guy been a few times been lovely every time my new go to shop x 😊

Was welcomed when we entered the shop and the assistants moved stands so that my husband could wheel the wheelchair to top of the shop. Sam gave me the information I asked for in relation to purchasing waterproof walking shoes. He was quick to go and get size required and I bought the first pair I tried on.