Visited this store today after seeing offers in the window, initially we were looking at beach dryrobes... The young ladies were ever so helpful and friendly asked could they help, said I was just... See more
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Apart from buying for the cooler shopping bags my cat has liked it in this hot weather with a little towel or blanket on top of it
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Popped in (22/5) to get some advice about a rucksack, disappointed with the fact that 3 young female member of staff on the till all having a gossip and too busy to help me and my wife. It was only wh... See more
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Thank you Martha for your time and patience selecting my walking shoes today. Also thanks for your great recommendation when I asked for a good coffee shop in town - Motleys was fantastic. So pleased... See more
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Company details
About Millets - Tenby
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
10 High Street, SA70 7EU, Tenby, United Kingdom
- 01834 820160
4.9
Excellent
319 reviews
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Millets in Tenby- Superb Service
Extremely friendly, welcoming and helpful service. Thank you 🙂
May 30, 2023
Unprompted review
Reply from Millets - Tenby
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Chloe
We were helped by Chloe today who helped us find exactly what we wanted
May 26, 2023
Unprompted review
Reply from Millets - Tenby
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Friendly service
Went in looking for a walking aid for a bad back. RHYS Helped me make a good choice and was very pleasant. Will definitely recommend Millets in Tenby. Great value compared to the other outdoor outlets in the town
May 23, 2023
Unprompted review
Reply from Millets - Tenby
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Great experience
Great experience. Super helpful staff. Gave us a discount on an ex-display picnic chair - made our day 😃 Looking forward to hit the beach with our new chair tomorrow. 🌞🏖️ Diolch yn fawr! Gwasanaeth clodwiw! x
May 20, 2023
Unprompted review
Reply from Millets - Tenby
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Friendly and helpful!
May 12, 2023
Unprompted review
Reply from Millets - Tenby
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Called in to look for a tent for my…
Called in to look for a tent for my son. The store manager was very enthusiastic and gave some great advice.
May 5, 2023
Unprompted review
Reply from Millets - Tenby
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Was served today by Stu
Was served today by Stu. Very knowledgeable and helpful a credit to your company. Excellent experience
May 14, 2023
Unprompted review
Reply from Millets - Tenby
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good value, good service
Bought a pair of very good value outdoor shoes this morning in Tenby. Excellent service from Martin - friendly & informative about the local area
May 10, 2023
Unprompted review
Reply from Millets - Tenby
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Great service from Rhys at the Tenby…
Great service from Rhys at the Tenby shop. I needed a new rucksack for hiking on the Wales Coast Path. Rhys was very helpful and knowledgeable about all of the rucksacks of the type I needed. I am very happy with my purchase and can highly recommend this Millets store.
April 22, 2023
Unprompted review
Reply from Millets - Tenby
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Served by Martin and Linda
Served by Martin and Linda. Both provided excellent customer service and were very knowledgable and helpful
April 18, 2023
Unprompted review
Reply from Millets - Tenby
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Martin and Chloe
I was served by two outstanding members of staff on my visit to millets today. Martin and Chloe were extremely helpful and friendly when helping me pick out a T-shirt which I saw were on offer as I walked through the door. Martin will always help you to find the best deal and quality items.
April 12, 2023
Unprompted review
Reply from Millets - Tenby
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Super service!
Super service! Vanessa was really helpful and friendly. Buying walking boots was fun rather than a chore.
April 6, 2023
Unprompted review
Reply from Millets - Tenby
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Martin was very helpful in Tenby…
Martin was very helpful in Tenby Millets.
Martin is an asset to Millets.
April 2, 2023
Unprompted review
Reply from Millets - Tenby
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
again great staff and great deals…
again great staff and great deals .rather shop on high Street with a nice human touch. cheers
March 26, 2023
Unprompted review
Reply from Millets - Tenby
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great customer service from Chloe…
Great customer service from Chloe whilst in the Tenby store today. Very polite, very helpful and very knowledgeable. A credit to the store and Millets.
March 21, 2023
Unprompted review
Reply from Millets - Tenby
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Really good experience at this store
Really good experience at this store. I have Cerebral Palsey, and shoes of any sort have to be right due to my bad walking. Both members of the team that day didn't rush me, tried a few trainers on and even found That I've been wearing wrong size for a while. Very thankful for all there help 😄👍
March 16, 2023
Unprompted review
Reply from Millets - Tenby
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
A wonderful shop in a wonderful…
A wonderful shop in a wonderful location. Thanks to Martin, a fellow valleys boy, for the great service & conversation. I would highly recommend this branch… but not the paper bags. LOL. Nice one Martin! :)
March 16, 2023
Unprompted review
Reply from Millets - Tenby
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Customer focused delivery
Martin assisted our daughter by listening to her needs for the product and offering a variety of options . We were very pleased with the customer focused service delivery and staff manners. Well done Team!
February 22, 2023
Unprompted review
Reply from Millets - Tenby
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
We were served by Chloe and she was…
We were served by Chloe and she was very polite and helpful
March 8, 2023
Unprompted review
Reply from Millets - Tenby
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Excellent service and price
On holiday in Tenby went into millets for some wet gear came out with wet gear, walking shoes, gloves, sleeping bags and drink bottle. Great prices in the sale.
Big shout out to Martin very knowledgeable about all the products nothing was to much trouble. Very enjoyable experience. Will shop there again.
March 8, 2023
Unprompted review
Reply from Millets - Tenby
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Millets Customer Care Team
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