Millets - Tenby Reviews 

319
TrustScore 5 out of 5

4.9

10 High Street, SA70 7EU Tenby, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited this store today after seeing offers in the window, initially we were looking at beach dryrobes... The young ladies were ever so helpful and friendly asked could they help, said I was just... See more

Company replied

Rated 5 out of 5 stars

Apart from buying for the cooler shopping bags my cat has liked it in this hot weather with a little towel or blanket on top of it

Company replied

Rated 4 out of 5 stars

Popped in (22/5) to get some advice about a rucksack, disappointed with the fact that 3 young female member of staff on the till all having a gossip and too busy to help me and my wife. It was only wh... See more

Company replied

Rated 5 out of 5 stars

Thank you Martha for your time and patience selecting my walking shoes today. Also thanks for your great recommendation when I asked for a good coffee shop in town - Motleys was fantastic. So pleased... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Tenby

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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4.9

All reviews

(319)

5,508 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stewart and Linde

Called up asked about items Stewart was great and put aside the items popped in to collect they were a bit heavier than we thought Linde who served us said they would look after the items when we took a look around Tenby all staff very polite.

August 30, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Reasonably priced shop

Reasonable prices! We stopped to buy chairs to use on the beach. We were greeted by Linda who is such an affable and lovely person. The shop has a lot of useful bits and bobs. Very reasonable prices.

August 30, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Millets

I tried On a wet suit and the changing rooms were neat and tidy no rubbish and so smell the person at the Till was kind and asked how every thing was and left the shop happy

August 22, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Man who was on the checkout was polite…

Man who was on the checkout was polite and friendly. Rucksack was very good value!

August 21, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Rated 5 out of 5 stars

Friendly and helpful staff

Looking for a pair of decent binoculars, and was helped by Linda to find a great 1/2 price offer. Lovely shop and super staff especially Linda and another young girl. Will call in again and highly recommend

August 3, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Great customer service with a smile

Great customer service with a smile.

Even in a very busy shop the 2 members of staff ensured time was given to each customer, including shoe fitting in our case.

July 29, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Great service

Served by the lovely Linda today. Fantastic service and very helpful, she even had treats for my two dogs!

July 29, 2023
Unprompted review
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Reply from Millets - Tenby

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Good

Good, friendly, helpful staff

July 14, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Good selection of products

Good selection of products. Went in for a cagoule and got a nice one for good price. Service was very good helpful and friendly

July 12, 2023
Unprompted review
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Reply from Millets - Tenby

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Very happy …

I found staff very approachable and knowledgeable when looking to purchase walking shoes.

July 1, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Pleasant un-interrupted shopping…

Pleasant un-interrupted shopping experience. Offers which we linked. Would go back if needed.

July 5, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Outstanding customer service, in a busy tenby store

This weekend Tenby was extremely busy due to the LCW event on in the area.

We just happened to book a camping trip on the same weekend 🤦🏽‍♀️.

After exploring the town, we went and did a little bit of shopping to purchase some waterproof bags for paddle boarding and we tried to enter another known outdoor shop which we simply couldn’t move in. It was like being in a tin of sardines, so we gave up.

We entered Millets overwhelmed from the chaos in the streets, and even thought the shop was busy with customers, it was spacious and welcoming which was lovely as we had our doggo with us 🐾

We spoke to stu asking for advice on tents as we’re looking to upgrade. The knowledge that was given was outstanding resulting in us making a decision later on that day and purchasing a tent, ground sheet and carpet.

We are over the moon with the experience and I managed to walk away with what I needed for my paddle board.

Thank you Stu and your staff

⭐️⭐️⭐️⭐️⭐️

July 1, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

Good service and great price staff v…

Good service and great price staff v helpful

June 26, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 1 out of 5 stars

Friendly staff who allowed me to browse…

Friendly staff who allowed me to browse unhindered (I like that). Very helpful when I did ask for assistance ...and I got 10% off aswell.

June 26, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hello Sybil,

Thank you so much for the positive review.

We train our staff to a very high standard in customer service and we appreciate that you have commented on this.

Hope you choose to shop with us again soon.

Regards,
Debbie,
Millets Online Reviews Team

Rated 5 out of 5 stars

High quality products for a brilliant…

High quality products for a brilliant price and extraordinary customer service, would recommend to everyone

June 21, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Kit for Duke of Edinburgh Award

My visit to the Millets' Outdoor Clothing shop of Tenby was mainly to purchase some remaining items for my son's kit for his pending DofE Expedition.

The staff at Millets, Tenby were extremely helpful in that the two members of staff in particular have considerable knowledge as being either instructors of the DofE or are candidates at Gold Level. Accordingly, Stu's and Rhys' assistance and guidance were extremely valuable.

June 6, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent Service

Excellent, patient and helpful service from Stu at Tenby branch. Nice to be served by someone with a bit of maturity, product knowledge and personality! Very pleased with purchases. Thank you.

June 6, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Vanessa and Rhys at Tenby Millets

Vanessa and Rhys at Tenby Millets were very efficient, helpful and friendly. I would defo recommend shopping there for your hiking gear 👍👍. A great team

May 23, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service every time I visit…

Excellent service every time I visit the Tenby store great staff wouldn’t go anywhere else

June 1, 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

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