shoddy quality-avoid
My order took over two weeks to arrive and the quality was so much below what I expected for the price. For a £64 jumper it’s really shoddily made with loose threads and looks really cheap.
November 29, 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
You should know
2.6
Poor
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AVOID - SCAMMERS!!
Posting on behalf of my mum who ordered from this company.
She ordered 2 jumpers expecting them to be pure wool and make in UK.
A very poorly packed packaged arrived from China with 2 acrylic jumpers of poor quality. She contacted the company who offered 50% refund. She has refused and took the dispute to PayPal who have refused her claim.
I will be contacting trading standards on her behalf about this company. Avoid!!!
December 1, 2025
Unprompted review
scam site
Rated 4.9 / 5
based on
8,981 reviews
on
Trustpilot
The above is on their website, however on the the trustpilot website only 2 reviews.
Cannot click on any of their website reviews.
No product lists the actual composition of the products other than "100%
Crafted from high-quality materials" without revealing exactly what the material is.
Refunds are only given at 50% or pay £30 return charge. Material is 100% polyester - no natural wool.
November 28, 2025
Unprompted review
Poor quality. Feel scammed
Jumpers have arrived and are of poor quality, not at all like the images on the website and made of polyester not wool as advertised
Returns too expensive to China to make worthwhile. Basically feel scammed.
November 24, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.