Millybridal Reviews 

247
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I must admit ordering my wedding gown online was scary but, this was such a WONDERFUL surprise delivered on my B-Day in fact! My dress arrived just as glorious as I dreamt it would be! I need a couple... See more

Company replied

Rated 5 out of 5 stars

I've had this dress for a while now. Although it's a late review, I will just say I absolutely love love my dress!! I've worn it many times and every time I've received lovely compliments. The materia... See more

Rated 1 out of 5 stars

Millybridal has copied nearly the entire range of our brand’s (InvisiBra by Lavalia) adhesive bra designs. This constitutes not only a blatant infringement on our intellectual property but also a... See more

Rated 1 out of 5 stars

The dress wasn’t as described. I received the dress about two weeks after ordering however once opened I realized it was the totoally wrong colour. I ordered a royal blue glittery prom dress and it wa... See more

Company details

  1. Clothing Store

Information provided by various external sources

Millybridal.org offers a range of beautiful wedding dresses, elegant bridesmaid dresses, matching shoes and exquisite accessories for brides. All the dresses are fine-designed and made from high-quality fabric. With unbeatable low prices, you will not go bank-broke if shopping here.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

247 reviews

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2.7

All reviews

(247)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT I repeat DO NOT order from this…

DO NOT I repeat DO NOT order from this…

DO NOT I repeat DO NOT order from this company. What a scam and a joke. I received my dress and it looks like it was made my a child. Sorry, that's wrong a child could have stitched this better. The one side of the bust is stitched wrong so there is a HUGE lump I sent pictures to the company and they said they are sorry but no refunds and no exchanges. How the hell am I supposed to wear this on my wedding day. I'm not. I am now out money and have no dress to wear these scammers do not care. BUYER BEWARE.

March 26, 2020
Unprompted review
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Reply from Millybridal

Dear Traci Riley, 
We apologize for the problem. As for your case, could you please firstly advise us with
 your Order Number? Our email address is admin@millybridal.org.
We will then help check what caused the problem and try to find a proper solution to help you out. 
Thank you for your understanding and cooperation in advance.

Best regards,
MillyBridal Customer Care

Rated 1 out of 5 stars

AWFUL SERVICE, BAD QUALITY

I ordered from Milly Bridal a dress for my best friends wedding. I was one of the bridesmaids. I ordered custom made. The dress didn’t fit well. It big and lose. I went to a tailor to get my measurements and that’s what I gave them, so the sizes provided by me where correct. Also the quality was bad, I didn’t look exactly like in the picture. It was more bulky instead of shaping the body. The color wasn’t right either. All in all, the dress was bad. Because of their policies, it was a waste of money for me. They wouldn’t do any exchange, return, or refund. I lost my money $150 for a dress I wasn’t able to wear. They customer service is horrible.
THE REVIEWS ON THEIR WEBSITE!!! They have to be fake. All reviews are good. I wrote my review on their website and selected a one star, but after I submitted, the review shows with 5 stars. Do that right there shows that probably most of their reviews are fake. Even the replies to bad reviews, they always have an excuse without helping the customer.
DON’T BUY FROM THIS WEBSITE!

March 14, 2020
Unprompted review
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Reply from Millybridal

Hello Estefania Duarte,
Thank you for sharing your review with us. At MillyBridal we pride ourselves on quality and service, so we're truly sorry to hear that your experience didn't meet our standards.  We would really like to help, but we found out you left this review without any order number. We feel sorry about that. Pls, feel free to contact us and provide your order number? Our email address is service@millybridal.org. Our customer service team is here for you, and happy to help if you have any additional questions! Enjoy the rest of your day! MillyBridal Customer Care

Rated 1 out of 5 stars

Do not order from here

I found a dress that I loved for my bridesmaid dresses and luckily only ordered one just to be sure it would be ok! The dress provided was pink instead of the burnt orange as advertised and a totally different design to the one advertised. I called to return within the 7days as advertised and advised that the dresses are handmade to order (lie) and they would not refund. After numerous emails they agreed to 30% refund and I keep the dress as it is no use to them. This was just bought as a size 14 not custom sizes. No refund has been received! They are falsely advertising and took £95 for me money for a dress that I cannot use at all! I wish I had read reviews before buying from this company. I would like to provide pictures so you can see how different the dresses are. DO NOT ORDER FROM THIS COMPANY!

March 13, 2020
Unprompted review
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Reply from Millybridal

Hello Lucy,
Thank you for sharing your review with us. At MillyBridal we pride ourselves on quality and service, so we're truly sorry to hear that your experience didn't meet our standards.  We would really like to help, but we found out you left this review without any order number. We feel sorry about that. Pls, feel free to contact us and provide your order number? Our email address is admin@millybridal.org. Our customer service team is here for you, and happy to help if you have any additional questions! Enjoy the rest of your day! MillyBridal Customer Care

Rated 5 out of 5 stars

Beautiful MillyBridal B-Day Surprise

I must admit ordering my wedding gown online was scary but, this was such a WONDERFUL surprise delivered on my B-Day in fact! My dress arrived just as glorious as I dreamt it would be! I need a couple minor alterations. When you DO order your dresses here, take custom measurements. So worth it!

March 7, 2020
Unprompted review
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Reply from Millybridal

Hi Rachel A.Milan,
Thank you for providing such positive feedback. This is the level of service that we aim to offer our customers. I hope that in future we can have many more experiences like this. Please enjoy the rest of your day.
Best Regards,
MillyBridal Customer Service Center

Rated 5 out of 5 stars

The dress is beautiful

I am very satisfy with my purchase. The dress is beautiful. I already wear it for a weeding party and every one liked. The color is beautiful. Very good material. Is just perfect!!

January 11, 2020
Unprompted review
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Reply from Millybridal

Dear Miracle Kerrie,
Thank you for sharing your experience with us.  We appreciate that you have acknowledged our hard work in giving our customers the best shopping experience possible.  We look forward to seeing you on MillyBridal again soon. 
MillyBridal Customer Service Center

Rated 5 out of 5 stars

My gorgeous gown!

MillyBridal is absolutely amazing, the quality of the dress is outstanding and I am very satisfied. Their customers service is the best I have ever encountered on e-commerce. I will definitely highly recommended this website.

December 12, 2019
Unprompted review
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Reply from Millybridal

Hi Lemke Belinda
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.  We thank you for your time and wish you a good day. 
Best Regards,
MillyBridal Customer Service Center

Rated 5 out of 5 stars

Absolutely love my dress

Absolutely love my dress! Was so so worried about ordering from on-line. The dress came in the time stated on the making + the postage time. Its not thin material, the details are fab! I went for a plain satin look wedding dress and its lovely. I really can not thank them enough for keeping in touch with me with the dress along the way of making. Highly recommend!!! Thank you all so so much again!!! Can not wait to enjoy the wedding

December 7, 2019
Unprompted review
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Reply from Millybridal

Hi Laura,
Thank you for providing such positive feedback. This is the level of service that we aim to offer our customers. I hope that in future we can have many more experiences like this. Please enjoy the rest of your day.
Best Regards,
MillyBridal Customer Service Center

Rated 5 out of 5 stars

High quality wedding dress!

This wedding dress is amazingly beautiful. People thought I had spent thousands of dollars on it. The quality is excellent! I chose to send my measurements and I am so glad I did. I did not have to do any alterations! The dress fit perfectly. I could not be happier with how it turned out. I was unsure to purchase a dress online, but MillyBridal changed that for me. If you are on the fence, follow the measurement guide and send in your sizes. You will not regret it!!

November 30, 2019
Unprompted review
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Reply from Millybridal

Dear Roper Shaniqua,
Thank you very much for being part of MillyBridal!! We appreciate your business and hope to serve you again soon!
Best Regards,
MillyBridal Customer Care

Rated 5 out of 5 stars

Will definitely order again from MillyBridal!!!

This is not my first time ordering from MillyBridal and it will surely not be the last. I absolutely love this dress. The quality of everything they do is spectacular. I wore this dress to an event and did not have issues with it being see-through, threads coming loose, or any other issue. This is a buy you will not regret!

November 22, 2019
Unprompted review
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Reply from Millybridal

Dear Customer,
Thanks for sharing your shopping experience here. 
We feel delighted that you are in love with the products and our service!
MillyBridal will always be your best friends and fashion adviser.
Any problem with the order, just feel free to contact us. We are always here to serve you.

Best Regards,
MillyBridal Customer Care

Rated 5 out of 5 stars

MillyBridal has a great selection of dresses!

My daughter has gotten two dresses from MillyBridal. Thry are very well made, fit well, and are very reasonably price. We will countinue to buy from them.

November 20, 2019
Unprompted review
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Reply from Millybridal

Hello Customer,
Thank you for your review! MillyBridal will keep make improvement with our products and service. Hope you enjoy the shopping : )

Rated 5 out of 5 stars

I recommend!

I bought one dress as my wedding dress and when it arrived it was more beautiful then I expected and was 100% correct size wise. Great quality too! Customer service were helpful. I recommend!

November 4, 2019
Unprompted review
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Reply from Millybridal

Hello Camila Fitzhugh,
Thank you for taking the time to share your feedback! At MillyBridal, we really do pride ourselves on quality and service, so we love to hear comments like yours! We truly appreciate your review. Let us know if we can ever assist you with anything! :) 
Have a great day! XOXO

Rated 5 out of 5 stars

Perfect!

The dress was really beautiful and even though I opted for the dress to get tailored by MillyBridal, it fit just right. Thank you so much for the amazing customer service and for the expedited shipping. I will continue to shop from MillyBridal from now on.

October 30, 2019
Unprompted review
Millybridal logo

Reply from Millybridal

Hi Meise R,
Thanks for your review! It's great that you love MillyBridal - we love you, too! I'm so glad that you were satisfied with your MillyBridal purchase, from the delivery to the quality of the dresses! If we can ever assist you, please don't hesitate to let us know. :) 
Enjoy the rest of your day! XOXO

Rated 5 out of 5 stars

Very pleased with this purchase.

Really happy with my dress. I have sent my measurements and it fits perfectly. The quality of the material and the details are amazing. Very pleased with this purchase. I would highly recommend MillyBridal.

October 17, 2019
Unprompted review
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Reply from Millybridal

Dear Arlete Watral,

Thank you for your kind review of MillyBridal. We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on Millybridal.org soon!

Best regards,

MillyBridal Customer Service Center

Rated 5 out of 5 stars

Quick delivery and good quality!

Very satisfied with my purchase. I loved that I was able to get the same exact color(sage) in the jr bridesmaid dress too. It’s my second time purchasing dresses and I haven’t been disappointed.

October 9, 2019
Unprompted review
Millybridal logo

Reply from Millybridal

Dear Cleakettent Alves,

Thank you for taking the time to write your review. We at MillyBridal really appreciate this.

Best Regards,
MillyBridal Customer Service Center

Rated 5 out of 5 stars

It is a beautiful dress!

I am satisfied with my purchase. The quality and color are very pretty and flattering. I would recommend MillyBridal bridesmaid dress to anyone looking for a flattering style. Make sure you take your measurements before purchasing. It is a beautiful dress!

October 9, 2019
Unprompted review
Rated 5 out of 5 stars

At first I was worried about the…

At first I was worried about the quality of the dress and if it would match the picture descriptions. But I am glad I took the risk and purchased the dress. The dress fit perfect for the individual I ordered it for.

October 3, 2019
Unprompted review
Rated 5 out of 5 stars

I would 100% recommend MillyBridal with the custom sizing.

I am very happy with the dress I received. I opted for a custom size since it would be cheaper than needing to have it altered/hemmed. I subtracted 2” from my height measurements to account for flats instead of heels. The dress arrived faster than I expected, it fit absolutely perfectly, and was good quality. I got so many compliments! I was expecting to need to wear a strapless bra, but with the custom sizing it fit so perfectly and held me in tight, so I didn’t need one. I was pleasantly surprised there! I did add a shrug though. I would 100% recommend MillyBridal with the custom sizing.

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Arrived 3 weeks ahead of schedule!!!

Absolutely stunning wedding dress!!! I am so pleased with the color, quality and speedy delivery! Arrived 3 weeks ahead of schedule! I feel beautiful in this dress! Everything I was hoping it would be!

September 25, 2019
Unprompted review
Rated 5 out of 5 stars

Will definitely buy here again.

At first I was really scared about purchasing this dress but I'm so glad I made the decision to because this dress is so beautiful. I bought the dress in red and the color is better then I expected. Can't wait to wear this beautiful dress and show off how sexy it it. The customer service was awesome, really nice people and the reply are quick. Will definitely buy here again.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

A very happy grand daughter!

Bought this as a Prom gown for my grand daughter. It came right on time. The gown color is just as beautiful as described and the material is gorgeous. Fit was perfect going by the size chart. A very happy grand daughter!

September 5, 2019
Unprompted review

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