Mind Your Fingers Reviews 12

TrustScore 2.5 out of 5

2.4

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Company details

  1. Vaporizer Store
  2. Lighting Store

Information provided by various external sources

Buy Zippo Lighters, Surefire Torches, Leatherman Multi-tools, Spyderco Knives, Inova, Byrd, Silva, Gerber, Batteries and other gadgets


Contact info

2.4

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Poor customer service

I ordered a surefire torch holder, the item arrived very quickly but it was the wrong size. So my torch kept falling out! I contacted mind your fingers twice via email, once via Facebook with no response. I have since noticed that the website has been taken offline and presume the company is no longer in existence. I will now have to create a claim through PayPal to see if I can get a refund.

September 29, 2020
Unprompted review
Rated 2 out of 5 stars

Not a great experience

Ordered a week ago. Took my money and are uncontactable. No update or comms what so ever.

Update: Item arrived after 1 week with no apology or communication from the retailer.

As you can see below still no apology for the lack of communication or delays in delivery

August 12, 2020
Unprompted review
Mind Your Fingers logo

Reply from Mind Your Fingers

Hi Luke,

We think we've found your order on our system - we can't be sure as we only have your first name and a rough date to go on. If it's the right one - Royal Mail delivered on 13th August (the day after you made this review). If you get in touch with us by email, we can check it out.

Mind Your Fingers

Rated 5 out of 5 stars

Excellent company to deal with.

Excellent company to deal with.
I had a small glitch with an order which was dealt with over the phone quickly, professionally and to my satisfaction.
Products are well packaged and delivered speedily. Much respect and warm regards to the MYF team.

June 17, 2019
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient.

They are extremely knowledgable about their products and were happy to answer any questions I had about the knife I was interested in. I ordered it at 11am and it came 11am the next day with royal mail 1st class. Knife is faultless. Quality products, helpful, best prices anywhere, knowledgable and fast! Highly reccomended.

May 26, 2016
Unprompted review
Rated 5 out of 5 stars

Exemplary

Wanted a Zippo for a special gift. A google search I found these guys in the UK, good price, great variety and did engraving. I had some particular requirements on that front so I made contact. I received a swift response and personal engagement with a knowledgeable and very helpful person (Sean), who covered all my questions and requests and gave me great comfort in placing an order. I was promptly advised when it was dispatched and the product arrived quickly. It was engraved exactly as I wanted it to be, and a brand new, genuine zippo with papers as you'd expect. This is an example of how online retailers should be, and others should follow their lead.

November 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent & knowledgable service

Staff very helpful. As a collector im a bit more fussy than most and they were v. happy to inspect stock of a fluted ti C36 Spyderco and ensure blade centering was perfect etc. Spoke on phone for ages and the sales guy I spoke to was knowledgable and put up with a barrage of questions. Very good.

April 25, 2015
Unprompted review
Rated 5 out of 5 stars

Mind your fingers is very apt for all knife lovers

What a brilliant site.....prices a lot cheaper than other UK sellers!
Bought a few knives and a sharpener from them recently...excellent service,fast delivery and well packed items.
My favorite store for future knife purchases...have a few lined up already.
Highly recommended online store.

September 29, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I bought a Zippo from them which had a faulty weld on the hinge (not mindyourfingers fault!) which was a surprise considering Zippo's products are usually spot on. Mindyourfingers sent me out a replacement item the same day (Friday) and it arrived Saturday with a pack of flints and a wick as an apology and to cover the cost of the return postage which was a nice surprise. I will definitely buy from them again with the confidence that any issue's will be quickly resolved by their support team.

January 25, 2014
Unprompted review
Rated 4 out of 5 stars

No real issue. Age verification is slightly annoying.

I bought a Benchmade Mini Griptilian knife from their website. The service was faster than others I've used, (two working days). This was the first time I've been asked to prove I'm over 18 when buying knives from the internet. I had to photo copy my drivers license and email it to them.

June 13, 2013
Unprompted review
Rated 5 out of 5 stars

Superb service

I bought a Spyderco knife from this site, and telephoned to check they had it in stock before ordering. Very knowledgable and helpful staff and delivery was first class.

July 12, 2012
Unprompted review
Rated 5 out of 5 stars

Good cheap engraving

Got a good deal on engraing a Zippo from these guys. They are the only people I could find who didnt charge for each letter which make sa big difference when you want a lot of text.

January 20, 2010
Unprompted review

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