I messaged with Lili and can say she was most helpful in solving my problem. She was fluent in English gave precise instructions and understood my problem. a 5 star assistance
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See what reviewers are saying
Excellent experience! Everything went quickly and smoothly, with the person on the other side of the phone really wanting to be as transparent as possible! Fully recommend!
Company replied
Leon was very helpful and polite. He resolved my problem efficiently and was cheerful whilst he did it
Company replied
It was a really good experience. He really took his time to explain everything to me and I really appreciate it. He was so kind
Company replied
Company details
Written by the company
Mint Energie est un fournisseur d'énergies et de solutions écoresponsables accessibles à tous. Engagé pour l'environnement et proche de vous, Mint vous aide à réduire vos factures tout en prenant soin de la planète. Fournisseur d'énergie depuis 2017, notre entreprise existe en fait depuis 1999 et n’a eu de cesse au cours de toutes ses années d’existence, de promouvoir les offres les plus attractives possibles pour ses clients. Conscient que la transition énergétique doit à la fois passer par des actions individuelles et collectives, Mint vous accompagne pas à pas, à votre rythme, vers une énergie qui vous ressemble tout en restant abordable, pour qu'ensemble, chacun ait le pouvoir de faire la différence. Mint Energie est un des quatre services proposés par Mint. Nous réfléchissons chaque jour à vous offrir des solutions qui vous ressemblent et vous soient bénéfiques, pour vous permettre de réaliser des économies sur les principaux pôles de dépenses de votre quotidien : Mint Mobile pour la téléphonie, Mint Solaire pour l'autoconsommation photovoltaïque et Mint Market pour l'équipement d'un logement plus performants. Puisque l'avenir se choisit dès aujourd'hui, changez de fournisseur gratuitement en quelques clics pour des économies aussi durables que notre énergie : mint-energie.com Mint Energie, c'est aussi pour les entreprises et les professionnels, et ça se passe par ici : pro.mint-energie.com
Contact info
52 rue d'Odin , 34000 , Montpellier, France
- www.mint-energie.com
Découvrez Mint Énergie Pro
4.7
Excellent
11K reviews
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Reply from Mint Energie
Merci Jonathan pour cet avis tout aussi top !
Customer service
I messaged with Lili and can say she was most helpful in solving my problem. She was fluent in English gave precise instructions and understood my problem. a 5 star assistance
October 17, 2025
Reply from Mint Energie
Thank you so much Philip for your kind review!
It was a really good experience
It was a really good experience. He really took his time to explain everything to me and I really appreciate it. He was so kind
October 15, 2025
Reply from Mint Energie
Thanks a lot Olivia for your kind review!
Leon was very helpful and polite
Leon was very helpful and polite. He resolved my problem efficiently and was cheerful whilst he did it
September 1, 2025
Reply from Mint Energie
Thank you Jan for your kind review!
Leon was very helpful and spoke English…
Leon was very helpful and spoke English which was a big help to me. Thank you
August 8, 2025
Reply from Mint Energie
We’re glad Leon was able to assist you and make the process easier. We’ll be happy to help you again anytime !
Reply from Mint Energie
Thank you for your feedback. We're pleased to know that you found our service both helpful and understanding. Your recommendation is sincerely appreciated.
Excellent experience!
Excellent experience!
Everything went quickly and smoothly, with the person on the other side of the phone really wanting to be as transparent as possible!
Fully recommend!
March 20, 2025
Reply from Mint Energie
Thank you very much for your kind review. We're happy to help you anytime!
Very thoughtful and great.
March 11, 2025
Reply from Mint Energie
We really appreciate your positive review, thank you!
Excellent contact avec mon interlocutrice (SANAE)
Excellent contact avec mon interlocutrice ( SANAE )
A la disposition du client et faisant preuve de professionnalisme avec beaucoup de patience compréhension et empathie.
February 6, 2025
Reply from Mint Energie
Merci Katy pour votre avis 5*
Facile a comprendre l'interlocutrice a…
Facile a comprendre l'interlocutrice a une bonne élocution hyper gentille réactivité 10/10
October 15, 2024
Reply from Mint Energie
Merci Anissa pour votre retour d'expérience positif :)
Very very disappointed with Mint…
Very very disappointed with Mint Energy. Completely no understanding of a situation. Very unhelpful. Do not recommend
Have just received email that Mint Energy want personal information alas I won't be giving them out. We have ceased using them as a supplier. Just because contract is in partners name, doesn't disallow me from stating out experience.
September 2, 2024
Unprompted review
Reply from Mint Energie
Bonjour, Nous sommes navrés de constater votre mécontentement. Les informations que nous vous avons demandé de nous fournir via TrustPilot nous auraient permis de comprendre votre insatisfaction et tenter de trouver une solution. Le mail que vous renseignez néanmoins correspond à un contrat encore actif, et ne semble donc pas être le vôtre. Nous ne comprendrons pas ce que vous reprochez à Mint Energie, et c'est bien dommage. Nous vous souhaitons une bonne journée.
Reply from Mint Energie
Merci pour votre retour ! 😄
Your organisation should be ashamed of…
Your organisation should be ashamed of itself. Why did you cut off electricity to a poor and vulnerable family - even after paying the bill in full and handing in an energy cheque?
May 10, 2024
Reply from Mint Energie
We are truly sorry for this unfortunate experience. Despite our team's efforts to resolve your situation, we were unable to reach a satisfactory outcome. Please do not hesitate to contact us if you would like more details.
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