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George Romney Ltd Reviews 410

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TrustScore 5 out of 5

4.9

Confectionery
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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the delicious taste and effectiveness of items like Kendal Mint Cake for energy boosts during activities. Many people appreciate the straightforward ordering process and the reliable, prompt delivery service, often noting that their items arrived well-packaged and in perfect condition. The overall sentiment points to a highly satisfying customer journey, from browsing to receiving the goods. However, some customers also noted issues with international shipping, specifically mentioning an order being returned due to missing correct shipping papers for delivery to the Netherlands.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality and taste. Many... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast and prompt delivery, with... See more

Quality

People report positive experiences with quality. Customers consistently praise the products, describing them... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently praise the easy ordering... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent, brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought for an upcoming hike as a cheeky snack to share at the summit. Honestly, compared to alot of modern workout squeezes and odd flavored potassium stuff, this feels like a refreshing, cleaner, si... See more

Rated 5 out of 5 stars

Following a return from a short break in Cumbria we returned with a couple of small slabs of Kendal Mint Cake. This was very quickly squirreled away by one of our Granddaughter's. Needless to say sh... See more

Rated 5 out of 5 stars

First the product is excellent, the packaging is excellent, it was an excellent Father’s Day present from my son in Australia. The taste bought back memories of a school weeks holiday in Langdale in... See more

Rated 5 out of 5 stars

Have been a regular visitor and customer to the Romney Kendal Mint cake website shop. My experience has been consistently good that I’ve used their products for gifts to friends and family. They dis... See more

Company details

  1. Confectionery
  2. Confectionery Wholesaler

Written by the company

George Romney Ltd is a fourth-generation confectionery business that you’ll find located on the edge of the Lake District National Park in the market town of Kendal. Mr Sam. T. Clarke, the great grandfather of the present Managing Director, Mr John Barron, started production of Romney’s Kendal Mint Cake in 1918 after being medically discharged during the First World War. Unable to obtain supplies of Kendal Mint Cake, he sought out and purchased an old recipe and started a confectionery manufacturing business. The company name ‘George Romney Ltd.’ was chosen as a result of Kendal’s association with the famous portrait painter, as well as the fact that the family home was on Romney Road. Romney's Kendal Mint Cake was immortalised in history on May 29th 1953 when it was carried on the first successful summit of Mount Everest by Sir Edmund Hillary and Sirdar Tenzing. All of our production now takes place on-site at Mintsfeet Industrial Estate, Kendal, where we have been since 1969. We now employ 16 members of full and part-time staff, who collectively produce over 100 tonnes of Romney’s Kendal Mint Cake a year. We also produce a large range of fudge, gift hampers, and our very own Old Fashioned Treacle Toffee — that’s still being made to an original family recipe.

Contact info

4.9

Excellent

TrustScore 5 out of 5

410 reviews

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Rated 1 out of 5 stars

My order has been send back to you for…

My order has been send back to you for missing the correct shipping papers to the Netherlands

September 24, 2025
George Romney Ltd logo

Reply from George Romney Ltd

Good morning Linda,

I have launched an immediate investigation with Royal Mail as to why this item has not cleared customs. All of the necessary documentation was attached to the parcel and we have never faced any issues shipping to the Netherlands.

I will provide you with an update from this investigation as soon as I receive one. In the meantime, we would be more than happy to resend the parcel or provide a full refund for the order. Please let me know how you would like to proceed.

Please accept my sincere apologies for the inconvenience caused and thank you for supporting our 5th generation family business.

Kind regards,
Greg Taylor
Operations Manager
George Romney Ltd

Rated 5 out of 5 stars

Romneys have consistently produced the…

Romneys have consistently produced the best outdoor rations for decades. It’s a clean, refreshing, energising and tasty essential. I always have some in the glove box as well as my rucksack. Buy with confidence and enjoy!

September 5, 2025

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