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Fantastic customer service. I bought a Mio Slice wrist HRM, and on a bike ride it fell off (probably not done up correctly by me). I didn't realise until later, and when I went back, I found the device had been run over. I asked Mio if the company did any sort of repair or replacement policy and was immediately sent a replacement device FOC. I was blown away and will now recommend Mio to anyone who asks!
Have a FUSE and I've had nothing but troubles. The sync to the MIO app does not work properly, and it keep loosing data. This problem has been going on for a year now, and they have at one time replaced my unit, but without improvement. They refuse to reimburse me as I've had it for more than 60 days.
I do not recommend anyone to buy it
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