Mirafit Reviews 

21,370
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,923 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust nature of the products, often highlighting their durability and excellent design for home gym equipment. Many found the assembly process easy and straightforward, with some appreciating the thoughtful packaging and included tools. The delivery service is frequently mentioned as quick, smooth, and well-communicated, with many people receiving their orders on time and without issues. However, some customers also noted dissatisfaction with the delivery process, citing issues such as late arrivals, incomplete orders, and poor communication from courier services. A few other people also felt that certain items, like specific weight plates or yoga mats, did not meet their expected quality or smoothness of operation.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as sturdy, well-made, and... See more

Quality

Consumers generally express high satisfaction with the quality of products, frequently describing items as... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising quick delivery times and... See more

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was thinkinig about giving a 4 star but decided that would be too petty of me. The product is great, but unfortuanly arrived over 3 different deliveries between Friday and Monday which was frustratin... See more

Company replied

Rated 5 out of 5 stars

I got a bunch of deep dish weights, 6ft Olympic bar and some other bits. All great quality - couldn't be better really. DHL was a nightmare - late, no updates / wrong updates, incomplete deliv... See more

Company replied

Rated 5 out of 5 stars

Ordered a cable machine recently, assembly was easy with all fastners very cleverly packed and coded making the build process super enjoyable. They included some tools too to help with putting every... See more

Company replied

Rated 5 out of 5 stars

Really happy with my purchase of the M200S power rack and 100kg weight bundle. Although I was skeptical of the short rack (height at 186cm), it is a perfect size for my low ceiling (205cm) where I can... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler

Written by the company

Mirafit offers a wide range of strength training and exercise equipment for home gyms and personal trainer studios. Our gym equipment range includes weight plates, dumbbells, kettlebells, bars, weight benches, racks and specialist weightlifting products. Our signature black and orange colour scheme can be found in home gyms throughout the UK and beyond. We are passionate about strength training and fitness. Our mission is to help promote the benefits, and to offer a range of gym equipment that caters for all. Whatever type of gym or workout facility you are looking to create, Mirafit are here to help. Mirafit also offers gym storage and flooring solutions for customers who are looking for a full gym fit-out. Many of our products are also suitable for use in commercial gyms, businesses and educational facilities so whatever your requirements please get in touch as we would love to help put your ideas for your new gym into action. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://mirafit.co.uk/contact


Contact info

  • Website Contact Form: https://mirafit.co.uk/contact, Norwich, United Kingdom

  • www.mirafit.co.uk

4.8

Excellent

TrustScore 5 out of 5

21K reviews

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4.8

All reviews

(21,370)

1,796 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor

Poor! I still haven't received my bench I ordered almost a month ago.

June 4, 2026
Mirafit logo

Reply from Mirafit

Good morning Darren,

Thank you for your review and for flagging this up to us. I can appreciate the frustration.

I can't see that you've contacted us to let us know there persists to be an issue with your delivery, and on looking into this further, there appears to be an error with the delivery address provided.

I'll reach out to you via email to amend this immediately and get an item sent out again.

Kind regards,
Jordan

Rated 5 out of 5 stars

Great equipment, great service, terrible delivery

I got a bunch of deep dish weights, 6ft Olympic bar and some other bits. All great quality - couldn't be better really.

DHL was a nightmare - late, no updates / wrong updates, incomplete deliveries, no answer to any message. Mirafit had to send out items twice just because the stuff that did eventually turn up was always missing bits.

Saying that - Mirafit customer service was excellent. They replied quickly every time, kept me in the loop and solved problems effectively, well as least as much as was in their control.

Giving them less than 5 star would be unfair to mirafit, but I hope they give some more delivery options, or sort DHL out.

May 30, 2026
Mirafit logo

Reply from Mirafit

Hi Samir,

We are so glad to hear you are pleased with the quality of our equipment and that our customer service team was able to assist you effectively.

We truly appreciate your understanding regarding the delivery challenges you faced and I want to assure you that we are actively working to improve our delivery options and service.

Kind regards,
Roshan

Rated 5 out of 5 stars

Great bit of kit

Great bit of kit
Excellent build quality at a good price.

June 4, 2026
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Reply from Mirafit

Hi Mr Jones,

We appreciate your wonderful feedback! Really pleased you are happy with the quality and value.

Kind regards,
Roshan

Rated 5 out of 5 stars

When companies step up and resolve, all good.

Was thinkinig about giving a 4 star but decided that would be too petty of me. The product is great, but unfortuanly arrived over 3 different deliveries between Friday and Monday which was frustrating.
Customer services did respond quickly and kept me informed of the delivery issue. So, when companies step up and resolve, all good. Thank you

June 3, 2026
Mirafit logo

Reply from Mirafit

Hi Clive,

Thank you for taking the time to share such thoughtful feedback. We are really pleased to hear you are happy with the product, and that the team were able to keep you informed and resolve the delivery issues quickly. We appreciate your understanding and are glad everything came right in the end.

Kind regards,
Jordan

Rated 5 out of 5 stars

Gift voucher

Easy , perfect gift for hubby so he can choose what he wants .

June 3, 2026
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Reply from Mirafit

Hi Tina,

That is great to hear. A gift voucher is always a good option when you want them to pick exactly what suits them best. We are glad it made things easy for you.

Thanks for your review.

Kind regards,
Jordan

Rated 5 out of 5 stars

Quick delivery, well packed, and top-quality

Quick delivery, well packed, and top-quality toning circles at a great price. Really pleased with my purchase.

June 2, 2026
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Reply from Mirafit

Hi Rudi,

Great to hear you were pleased with how quickly everything arrived and that the packaging kept it all in good condition.

Thanks for your review.

Kind regards,
Jordan

Rated 5 out of 5 stars

Great communication fast delivery

Great communication fast delivery

May 29, 2026
Mirafit logo

Reply from Mirafit

Hi Matthew,
Good to hear everything was clear from start to finish and that delivery was quick. It is always great to hear the process runs smoothly.

Thanks for your review.

Kind regards,
Jordan

Rated 5 out of 5 stars

Boosted my deadlift and squats.

Boosted my deadlift and squats.

June 1, 2026
Mirafit logo

Reply from Mirafit

Hi Ayaan,

Great to hear the kit is helping with your deadlifts and squats. It is always a good sign when you can feel that progress coming through in your lifts.

Many thanks for your review.

Kind regards,
Jordan

Rated 5 out of 5 stars

fast delivery

fast delivery, not excessively packaged

May 27, 2026
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Reply from Mirafit

Hi Gail,

Glad to hear the delivery was quick and that the packaging felt just right for the order. It is good to know everything arrived as expected without any excess.

Thank you for your review.

Kind regards,
Jordan

Rated 5 out of 5 stars

Solid pull up and dip station

Solid pull up and dip station, maybe the best ive used. Doesn't make any sounds at all, and barely moves when i do pull ups.

June 1, 2026
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Reply from Mirafit

Hi Kass,

Really great to hear how solid the station feels in use. It is fantastic to know it stays stable and quiet during pull ups, that is exactly what you want from a setup like this.

Thanks for leaving such positive feedback.

Kind regards,
Jordan

Rated 5 out of 5 stars

Great gear does job

Great gear does job , just what i need

May 12, 2026
Mirafit logo

Reply from Mirafit

Hi there,

Many thanks for your review. It is great to hear the equipment has been exactly what you needed and is doing the job well for you.

Kind regards,
Jordan

Rated 5 out of 5 stars

Great products and service

Great products, great customer service and fast delivery.

May 28, 2026
Mirafit logo

Reply from Mirafit

Hi Jeffrey,

Many thanks for your review. It is great to hear you are happy with the products, the customer service and the speed of delivery. We are glad everything came together well for you.

Kind regards,
Jordan

Rated 5 out of 5 stars
Mirafit logo

Reply from Mirafit

Hi Simon,

Thanks for leaving a review. It is great to hear you are happy with the quality of the products and that everything met your expectations.

Kind regards,
Jordan

Rated 5 out of 5 stars

Excellent service and great quality equipment

Excellent service and great quality products. I did a lot of research before buying gym equipment - it's a pretty big investment, but I am delighted and will order from Mirafit again without hesitation.

May 26, 2026
Mirafit logo

Reply from Mirafit

Hi Hayley,

We really appreciate you taking the time to leave such detailed feedback. It is great to hear the research paid off and that you are delighted with your setup. Knowing you would choose Mirafit again means a lot to us.

Kind regards,
Jordan

Rated 4 out of 5 stars

Delivery (although done by DHL) was a…

Delivery (although done by DHL) was a joke. Told me twice they had tried to deliver on the weds and thurs of the first week (both times me and my partner were home) and test nothing, not a knock at the door or a note to say they’d been (they hadn’t) when reorganising the delivery to a new address as I was away the week after, they told me it would be the Monday. My parents in law waited in all day, yet again no delivery. Tuesday it finally arrives. When I get back home and put it together, one of the bars does not sit flush on the ground, and wobbles every time we use it. I will admit they are replacing this, but yet again let down by DHL as I was told I’d get a message for pick up and drop off of the new unit, and had it day off Wednesday (I work 5 days a week so how I can just drop everything to go home who knows). Please review your delivery

Edit I have since received a partial refund for the issues stated above, and the customer care from the team has been very good and quick to respond, the issue being more DHL than themselves

May 31, 2026
Mirafit logo

Reply from Mirafit

Hi Mark,

Thank you for this feedback as we are always looking to improve and I am so sorry for the overall delivery experience that you have had.

I can see that we have sent out replacements as you mentioned but I am going to reach out to you shortly via email so that we can get this all sorted out for you.

Kind regards,
Roshan

Rated 5 out of 5 stars

From Oder to delivery it was perfect…

From Oder to delivery it was perfect and the quality of the ball is second to none

May 21, 2026
Mirafit logo

Reply from Mirafit

Hello Patricia,

Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order.

We appreciate the time to leave us a 5* review for your recent purchase.

If you have any other questions regarding your order please let us know and we'll be glad to assist you.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Great product

Great product, easy assembly and good quality. Delivery was over three separate days which was annoying. The last van had one dumbell!

May 27, 2026
Mirafit logo

Reply from Mirafit

Hello Dan,

Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order.

I'm sorry to hear you were unhappy with the delivery process. When delivering multiple heavier items it is common for the delivery to be split across multiple days and vehicles.

We appreciate the time to leave us a 5* review for your recent purchase.

If you have any other questions regarding your order please let us know and we'll be glad to assist you.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Tricep bar

Quality heavy duty product with fast delivery

May 29, 2026
Mirafit logo

Reply from Mirafit

Hello Neil,

Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order and with our speedy delivery service.

We appreciate the time to leave us a 5* review for your recent purchase.

If you have any other questions regarding your order please let us know and we'll be glad to assist you.

Enjoy the rest of your day!

Kind regards,
Rosie

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