Was thinkinig about giving a 4 star but decided that would be too petty of me. The product is great, but unfortuanly arrived over 3 different deliveries between Friday and Monday which was frustratin... See more
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Mirafit offers a wide range of strength training and exercise equipment for home gyms and personal trainer studios. Our gym equipment range includes weight plates, dumbbells, kettlebells, bars, weight benches, racks and specialist weightlifting products. Our signature black and orange colour scheme can be found in home gyms throughout the UK and beyond. We are passionate about strength training and fitness. Our mission is to help promote the benefits, and to offer a range of gym equipment that caters for all. Whatever type of gym or workout facility you are looking to create, Mirafit are here to help. Mirafit also offers gym storage and flooring solutions for customers who are looking for a full gym fit-out. Many of our products are also suitable for use in commercial gyms, businesses and educational facilities so whatever your requirements please get in touch as we would love to help put your ideas for your new gym into action. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://mirafit.co.uk/contact
Website Contact Form: https://mirafit.co.uk/contact, Norwich, United Kingdom
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Reply from Mirafit
I got a bunch of deep dish weights, 6ft Olympic bar and some other bits. All great quality - couldn't be better really.
DHL was a nightmare - late, no updates / wrong updates, incomplete deliveries, no answer to any message. Mirafit had to send out items twice just because the stuff that did eventually turn up was always missing bits.
Saying that - Mirafit customer service was excellent. They replied quickly every time, kept me in the loop and solved problems effectively, well as least as much as was in their control.
Giving them less than 5 star would be unfair to mirafit, but I hope they give some more delivery options, or sort DHL out.

Reply from Mirafit

Reply from Mirafit
Was thinkinig about giving a 4 star but decided that would be too petty of me. The product is great, but unfortuanly arrived over 3 different deliveries between Friday and Monday which was frustrating.
Customer services did respond quickly and kept me informed of the delivery issue. So, when companies step up and resolve, all good. Thank you

Reply from Mirafit

Reply from Mirafit
Quick delivery, well packed, and top-quality toning circles at a great price. Really pleased with my purchase.

Reply from Mirafit
Solid pull up and dip station, maybe the best ive used. Doesn't make any sounds at all, and barely moves when i do pull ups.

Reply from Mirafit

Reply from Mirafit
Excellent service and great quality products. I did a lot of research before buying gym equipment - it's a pretty big investment, but I am delighted and will order from Mirafit again without hesitation.

Reply from Mirafit
Delivery (although done by DHL) was a joke. Told me twice they had tried to deliver on the weds and thurs of the first week (both times me and my partner were home) and test nothing, not a knock at the door or a note to say they’d been (they hadn’t) when reorganising the delivery to a new address as I was away the week after, they told me it would be the Monday. My parents in law waited in all day, yet again no delivery. Tuesday it finally arrives. When I get back home and put it together, one of the bars does not sit flush on the ground, and wobbles every time we use it. I will admit they are replacing this, but yet again let down by DHL as I was told I’d get a message for pick up and drop off of the new unit, and had it day off Wednesday (I work 5 days a week so how I can just drop everything to go home who knows). Please review your delivery
Edit I have since received a partial refund for the issues stated above, and the customer care from the team has been very good and quick to respond, the issue being more DHL than themselves

Reply from Mirafit
From Oder to delivery it was perfect and the quality of the ball is second to none

Reply from Mirafit
Great product, easy assembly and good quality. Delivery was over three separate days which was annoying. The last van had one dumbell!

Reply from Mirafit
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