Mirror Fit Ltd Reviews 

473
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Great service, ordered two bespoke pieces of mirror for side tables and arrived quickly, great pricing. Will definitely use again.

Rated 5 out of 5 stars

Great service and perfect fit mirrors I needed some mirrors for my IKEA wardrobe doors and found Mirror Fit Limited online. I sent them my measurements and within a week I had my custom mirrors d... See more

Company replied

Rated 1 out of 5 stars

Order placed before Xmas no order confirmation. Chase email sent as found money came out of bank ...no response. Mirror delivered today, no email or delivery update, no one was in. Mirror delivered in... See more

Rated 5 out of 5 stars

Recently created a home gym in our back garden (a garden hub/cabin). Used Mirror Fit to install 5x mirrors (5 foot by 3 foot). Did a totally fantastic job. Great communication and advise (I don't bu... See more

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4.2

Great

TrustScore 4 out of 5

473 reviews

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4.2

All reviews

(473)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

first rate reliable company

Very impressed with mirrorfit ordered and delivered inside 3 days. Excellent quality friendly helpful driver.
1 large mirror 1 smaller both excellent quality.
I thoroughly recommend this company

October 29, 2018
Unprompted review
Rated 5 out of 5 stars

Best Delivery gentleman Tony Tate 🙌🏼

I wasn’t expecting a delivery this morning. However I was glad my mirror got delivered today. The person who delivered my mirror today morning, his name is Tony Tate. He is the most nicest delivery person I ever spoke to.
Honestly I’m so grateful to Tony for his helpful and supportive attitude and manner. I wasn’t at home this morning. And my builder was on his way to my house to do some work, he was only 10 minutes away. Tony was outside our house and there was no one in. He called me straight away. Afterward I liaised with my builder and then I spoke to Tony and requested if he could wait 10 minute for my builder to arrive, as he is on his way. Tony was very supportive and was willing to wait 10 minutes until the builder come to accept the delivery. I cannot explain how happy I was with Tony Tate. Normally delivery guys don’t wait around or call you. But he did. Thanks to Tony I didn’t have to go through any hassle of rearranging delivery and making all these calls. Tony Tate definitely saved my day 🤗😄 thank you Tony Tate. May God bless you 🙏🏼

October 12, 2018
Unprompted review
Rated 5 out of 5 stars

Faultless service and product

I did everything wrong and they still delivered faultlessly.

I left off a detail on the order then had to call up and ask if they could turn the mirror around in less than 3 days and they did it!

Super helpful, friendly and went the extra mile. Also half the price of a local provider including delivery. I will use these guys every time from now on.

Spot on, super pleased.
Cheers, Rob

October 2, 2018
Unprompted review
Rated 5 out of 5 stars

Professional, informative and friendly. Would recommend and use again

Had a mirror fitted in my bathroom today. Really friendly and professional service, the fitters were really friendly and helpful.

The mirror was delivered when I wasn't in so they called to reschedule and this wasn't a problem.

I was initially going to fit the mirror myself but they explained how I could do it myself and how it wouldn't be possible on my own, so I asked for a quote to fit and arranged this instead. I'm glad I did, as when I watched them it would've been very difficult and I probably would have broken the mirror.

Would use again

August 31, 2018
Unprompted review
Mirror Fit Ltd logo

Reply from Mirror Fit Ltd

Thanks Laura. Glad to hear you was happy with the overall service.

Rated 5 out of 5 stars

Outstanding service!

Outstanding service! Customer service today has been excellent, really quick turnaround on the product and these lovely chaps have helped me keep my client happy - THANK YOU!

August 16, 2018
Unprompted review
Rated 5 out of 5 stars

Great!

All members always helpful to my demanding requests. Turn around quick and they're pretty well organised.
Free delivery to london as well. :)

August 16, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Ordered a mirror on Tuesday. Called them Wednesday morning and was confirmed a Monday delivery. I asked if there is any chance of delivering Thursday morning as I would be home and the lovely gentleman on the phone swapped it around to accommodate. Polite, professional and efficient - would definitely recommend this company!

August 16, 2018
Unprompted review
Rated 5 out of 5 stars

Great service and excellent product

Great service and excellent product. I required a custom cut mirror with polished edges and screw holes within 2 days for delivery in London. I called the office to see if this was possible and they couldn't have been more helpful. As an interior designer I often need things quickly I am so glad I've found a company that can deliver every time.

August 15, 2018
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

Don't waste your time. The website details regarding coverage are not true.

August 7, 2018
Unprompted review
Mirror Fit Ltd logo

Reply from Mirror Fit Ltd

Dear Mr Cooper

If you would be as kind to call me regarding the review you left on trustpilot. You selected that you live within the M25 which is not the case. This is the reason you where refunded. To maintain a high standard of service We as a small company change delivery areas as and when needed. We as the website states only offer a delivery service within the M25 at this time of year due to a large number of staff on annual leave. I am sure you would have been frustrated if We had offered Oxford as a delivery area and than not been able to deliver your mirror. It would have been appreciated if you would have called me and I could have explained this to you.

My number is 0208 675 8584.

Many Thanks

Mirrofit

Rated 5 out of 5 stars

Fantastic service

Fantastic service! I ordered three mirror panels and they arrived within 5 days as stated. The delivery driver was very friendly and helpful. Upon receiving my mirrors however I realized that I had measured them incorrectly. I got back in touch with Mirrors to fit and explained this to them and asked if they were able to help. They said that they would pick up my mirrors for me, correct the size for me, (including drilling holes in them which I had requested as an extra) and deliver them back to me! Absolutely fantastic service I can't praise enough!

August 6, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding product and experience with…

Outstanding product and experience with this company - so refreshing to order, pay and then receive what I wanted - these folk understand how it should be done!

June 19, 2018
Unprompted review
Mirror Fit Ltd logo

Reply from Mirror Fit Ltd

Thank you for your kind words, We love happy customers.

Kind regards

Mirrorfit

Rated 5 out of 5 stars

Would just like to say what a absolute…

Would just like to say what a absolute pleasure dealing with mirrorfit what a brilliant company
From start to finish I received my order within 2 days and they look buitfull what a very professional driver which I believe to be Tony
Very helpful put my mirrors in room of my choice will be definitely ordering mirrors again
From mirrorfit again a BIG THANK YOU

June 18, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Quick, efficient and friendly service. Also changed our order at no extra cost following a mistake we'd made. Many thanks

June 15, 2018
Unprompted review
Mirror Fit Ltd logo

Reply from Mirror Fit Ltd

Thank you Andy for your review. It was a pleasure doing business with you.

Kind regards

The mirrorfit team.

Rated 5 out of 5 stars

Great for interior designers

Mirrorfit have been our go-to company for the feature mirrored walls in our showhomes for many years. They always do a great job of turning our design concepts into reality, and their wide choice of bespoke styles and finishes really give our interiors the 'wow factor'. We wouldn't hesitate to recommend them.

June 15, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended by Interior Design company

We are an interior design company, we have used mirrorfit for over 10 years & from concept to completion they are absolutely excellent. Having used other companies previously & realising how wrong fitted mirrors can go, we wouldn’t use anyone other than mirrorfit now. Fast quotes, competitive prices, on time installation and outstanding customer service. Nothing is ever a problem, we would highly recommend them & couldn’t be happier with the service & mirrors provided. 5*

June 14, 2018
Unprompted review
Rated 1 out of 5 stars

Avoid. Despicable company.

This company never ceases to amaze me! Their abuse, stalking and harrassment I hope just goes to confirm what they are like! I only came here to leave a perfectly honest review, as I have with all other reviews. Not only am I not a liar, but if I couldn’t prove something, I wouldn’t say it?!
Original review was just to state that the Google blurb lies: “offering 24 hour UK delivery.”
They don’t offer 24 hour U.K. delivery.

Rather than just apologise and rectify the problem, Mirrorfit instead lies multiple times, reporting the above post as “slanderous”, which is not only ironic - as in saying it is slanderous, they have been slanderous - but it is the exact opposite of - simply the truth, clearly something they can’t handle - and then by saying I had never been a customer of theirs. Disappointing customer service to say the least. Frankly glad they don’t offer what they say they do or I’d have purchased from a company that deems it fit to harass customers. Shocking. Really tired of companies that provide poor service just lying and saying “never been a customer of ours” when they don’t like an honest review. If I had never been a customer how would I know who they are to leave a review?! And why?! Such a disgrace. I am astounded at their continued harassment of me below. If I had not been a customer this review would not be allowed as per Trustpilot guidelines. I can prove they are liars. Also not sure why they are on Trustpilot if they can’t handle honest reviews! Their behaviour is disgusting and unacceptable.

They then chose to harass me via email, confirming I had indeed been a customer of theirs, and yet, laughably, they still comment below that I’ve never ordered from them! An absolute joke!

Well within my rights to report this within a review having spent ages on their site, been about to checkout only to discover they DON’T deliver UK wide as advertised. Most people tend to leave reviews more when they’ve had a bad experience, and generally only when I’ve had an outstanding experience will I review/share on social media to encourage others towards decent retailers!

In correspondence they don’t use couriers because they apparently kept “breaking” mirrors - something you’d claim back from the courier company, but having read other reviews it’s clear why they kept breaking - as they aren’t packaged securely!!!?!
Found a cheaper, better company anyway so thank goodness they’d been so awful! Man am I tired of having to advise decent customer service to companies - unpaid!

Hopefully their ridiculous, lying response below is enough to ensure no-one else uses this company, and they go bust.

June 8, 2018
Unprompted review
Mirror Fit Ltd logo

Reply from Mirror Fit Ltd

Never ordered from us. Just a note to other companies. If this woman orders from you, or as us attempts to tell her No. Known in the trade as a serial complainer. 1 star reviews have been left for the following companies on trustpilot by this serial complainer. She must have alot of time on her hands , they go as follows.

OCADO

VIRGIN ATLANTIC

VIRGIN HOLIDAYS

TRUSTPILOT (IRONIC)

EBAY

JOHN LEWIS

DUNELM

BOOTS OPTICIANS

PRETTY LITTLE THINGS

PERSONLISED GIFTS ENGRAVED

MOBILE CASHMATE

JLOFF HUNGERFORD

LAKELAND

EVERYMAN RACING

APPLIANCES DIRECT

TOP CASHBACK

SPA BREAKS

LOVE LEMONADE

LSA INTERNATIONAL

RCIB

JOULES

So all in all most of the UKS best known companies. Avoid

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