One of the worst experiences I have…
One of the worst experiences I have had.
The website was full of false and misleading information. They use "last minute" offers to lure people in and take advantage of it. At least that was what they did it at the beginning of the year.
Back when I had the course, the starterskit was NOT included in the price despite of it being advertised as it will be.
They charged us extra for that starterspakket which included useless lashes making a total of €600.
Very unprofessional and dishonest "owners" who filled this place with fake reviews :)
Please do your research and try to avoid such practices if you are looking for professional service.
The course is okay if it's your first ever in the field.
Reply from Misencil Academie Rotterdam
Dear Elle,
Who are you? I cannot find anybody named "Elle" in our history of students over the last 12 months and it seems this "Elle profile" is only used to give bad (one star) reviews?
All our reviews here are true and genuine because our team does everything we can to make our students happy! We are training about 90-100 students per month for many years and 99% is satisfied with our trainings, our trainers and the quality of the Misencil and Bellekin products which we distribute exclusively in The Netherlands.
If you had a bad experience we would really like to know when it was and what happend so that we can make it up to you. It is our intention to grow from 99% to 100% customer satisfaction.
Look forward to hear from you Elle.
Regards,
Annette // Customer Service Misencil Academy