Misfits Market Reviews 

1,527
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and freshness of the products, appreciating the wide selection of organic and unique items available. Many highlight the convenience of having groceries delivered directly to their door, noting the reliability and timeliness of the delivery service. Reviewers also frequently commend the excellent customer service, describing it as responsive, helpful, and quick to resolve any issues. However, some customers also noted issues with late deliveries, products arriving damaged, melted, or not fresh, and items being incorrectly packed. A few other people also felt that orders were placed accidentally or contained unwanted items due to confusion with the ordering process.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the good variety, quality, and selection of... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the freshness and overall... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the reliability, accuracy, and... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction with the ease... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Misfits provides a good variety of products at a decent price point. They deliver to me by a local delivery service which ensures the food that needs to remain chilled arrives chilled. If there is a... See more

Company replied

Rated 5 out of 5 stars

The service is exceptional! The choices are great and the food arrives on time and I get what I order. There are always deals and I appreciate the business model. I would recommend Misfits especially... See more

Company replied

Rated 5 out of 5 stars

Really respect the mission of Misfit Market. I really value that I can get food delivered and help cut down on food waste. My experience has been overwhelmingly positive, with food always arriving fre... See more

Company replied

Rated 5 out of 5 stars

I have trusted Misfits Market to deliver quality groceries to my door for several years now. They always maintain contact with the client. They update me on delivery time, total order cost and even fo... See more

Company replied


Company details

  1. Grocery Delivery Service

Written by the company

Misfits Market is the online value grocer dedicated to making affordable, high-quality food more accessible while helping break the cycle of food waste. We work directly with farmers and makers to source organic produce, sustainable pantry staples, and other high-quality groceries that might otherwise go to waste and deliver them to you at up to 40% off grocery store prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,527)

597 reviews in the last 12 months

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Rated 5 out of 5 stars

I tried Misfits for the first time

I tried Misfits for the first time last week. The ordering process is quick and easy. My order arrived near to the projected delivery time. The products I received are of good quality. I did have a missing item and reported it. I was given a partial credit. When I asked why, the customer service rep responded within a day or two and gave me the full credit. I feel good about helping to reduce food waste while enjoying good food.

May 12, 2026
Unprompted review
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Reply from Misfits Market

Hi Elaine! So glad the team came through and that you're feeling good about the mission too. Welcome aboard!

Rated 1 out of 5 stars

I didn’t even know I was ordering a…

I didn’t even know I was ordering a box. Just putting things in cart so I could go back and look things over. Not until I saw debit in my account. Items were not packed very well. Jar on top of berries. Mashed. Nothing looked like “misfit.” It all looked like it came from grocery store. Some items were more expensive than grocery stores.

May 13, 2026
Unprompted review
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Reply from Misfits Market

Hi Gina! We're really sorry for the confusion and the damaged berries. Neither should have happened. Just a heads up that orders process after your shopping window closes, so there's always time to review your cart before anything is charged. We'd love to make this right: misfitsmarket.com/contact-us We appreciate the honest feedback on pricing and packaging too.

Rated 5 out of 5 stars

Cherry tomatoes like candy

I have really enjoyed the quality of the fruits and vegetables that I have received. I especially enjoy the quality of the cherry tomatoes. They are the sweetest I have ever had.

May 13, 2026
Unprompted review
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Reply from Misfits Market

Hi Michaela! Thank you so much, we'll pass the love along to our sourcing team. So glad they've been hitting the mark!

Rated 5 out of 5 stars

Misfits market is an amazing company

Misfits market is an amazing company. They are locating food sources, otherwise looked over, and bringing them to us.
The customer service is amazing. They always respond and try to help.
I love getting my misfits box!

May 8, 2026
Unprompted review
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Reply from Misfits Market

So glad to hear that, Susan! Thank you so much for the kind words!

Rated 5 out of 5 stars

My 1st couple deliveries went well

My 1st couple deliveries went well. No food was damaged even eggs. Everything arrived packed well and cold if it needed to be. I like that I don't have to pay a monthly membership fee and i can just order when I want and not order whenever i chose.

May 6, 2026
Unprompted review
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Reply from Misfits Market

Hi Sean! So glad the first couple of deliveries have hit the mark. Thank you for joining us.

Rated 5 out of 5 stars

Great food, super healthy, really convenient.

Great food, convenient delivery, prompt customer service. The shopping experience on their app is clear cut and easy. Any issues and they address them right away with an actually human writing you back. The food is affordable, healthy, organic, and always fresh. Highly recommend!

May 10, 2026
Unprompted review
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Reply from Misfits Market

Hi! An actual human writing you back : we'll always take that compliment! Thank you so much for the recommendation. So glad the whole experience has been hitting the mark!

Rated 2 out of 5 stars

I was a new customer and this was my…

I was a new customer and this was my first order with Misfits Market. One of the red bell peppers was getting mold on top and the skinless boneless chicken breast was only 14oz and not the 16oz I was expecting.
I made the decision to cancel my subscription to Misfit Markets. However, I was glad of their prompt response to my complaint and the refund received.
Joyce Meeks

May 7, 2026
Unprompted review
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Reply from Misfits Market

Hi Joyce! Thank you Joyce for giving us a shot and for sharing this feedback. This is not the introduction we wanted to give you and we're so sorry that happened. We're glad our team was prompt with the refund and we hope you'll consider giving us another chance down the road — we'd love to make a better first impression

Rated 5 out of 5 stars

My second delivery and we are enjoying…

My second delivery and we are enjoying the unique food items we’ve never tried.
We have to space out or orders because we travel a lot but make sure to definitely schedule for them when we are certain we’ll be home.
Everything has been packed and damaged.
Also, shoutout to the delivery driver. The deliveries have been placed exactly where requested. That I appreciate more then you know.

May 8, 2026
Unprompted review
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Reply from Misfits Market

Hi Donna! Sounds like everything arrived in great shape and a well placed delivery exactly where you asked is such a small thing that makes such a big difference! We'll pass the shoutout along. So glad the unique finds have been hitting the mark. Happy travels and we'll be here when you're back!

Rated 5 out of 5 stars

What made my experience great with…

What made my experience great with Misfits Market was the prompt customer care and support I received when I faced a delivery issue, as well as concerns about cross-contamination due to how the food items were packaged. My core belief is that it’s not a matter of if customer service will ever be needed, but when and more importantly, how it’s handled especially when dealing with companies that provide top-notch quality produce and other consumable food items, such as Misfits Market.
I am convinced that Misfits Market stands out above the rest in both quality and customer satisfaction. I am happy to say that my issue was handled promptly and with care. My recent delivery is a reflection of excellent customer support and attention to detail. Every concern I had was addressed and resolved beyond my expectations.

May 5, 2026
Unprompted review
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Reply from Misfits Market

Hi Keisha! Beyond expectations is the bar we always aim for — thank you so much for sharing this. You're absolutely right that how a company handles issues says everything, and we're so glad our team was able to show up for you. We really appreciate your trust!

Rated 5 out of 5 stars

Convenience with kindness towards customers and our planet

Convenient, healthy organic whole food choices, great customer service are all factors that make me appreciate Misfits. I can always count on dependable delivery at my front door. Thank you for being my favorite food source for over 6 years!

May 6, 2026
Unprompted review
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Reply from Misfits Market

Hi Kathy! That genuinely means everything to us. Thank you so much for your loyalty and for the kind words. Here's to many more years.

Rated 5 out of 5 stars

10\10 definitely recommend…

We have been ordering Misfits for a few months now and have had only one piece of produce that didn't meet expectations. The quality is excellent, freshness is better than our local chain grocery stores and the price is equal to or lower than those same stores. And, we don't have to leave the house to enjoy fresh produce. If you're on the fence, and you can justify the expense (heh, that rhymes) I definitely recommend Misfits.

May 9, 2026
Unprompted review
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Reply from Misfits Market

Hi Timothy! Better quality than your local chain, equal or lower prices, and never having to leave the house — and it rhymes! Thank you so much for the recommendation. So glad we've been hitting the mark!

Rated 5 out of 5 stars

I joined misfits market

I joined misfits market, but unfortunately could not use their service due to them using FEDEX for a delivery service in my area and I’ve had nothing but bad experiences with FEDEX so I asked them to cancel my account and they did so immediately without any hassle..their CUSTOMER SERVICE is wonderful and very helpful. I would definitely use this company again if i didn’t have to use FedEx for delivery services 🥰

May 8, 2026
Unprompted review
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Reply from Misfits Market

Hi Debra! We completely understand that carrier experience can make or break a delivery and we're sorry FedEx has let you down in the past. We're so glad our Customer Care team was able to make the cancellation process easy though. Delivery options do vary by area so it's always worth checking back — we hope we can find a way to work for you someday! Thank you for the kind words.

Rated 3 out of 5 stars

There was a missing pack in the order

There was a missing pack in the order. A four pack of corn.

May 7, 2026
Unprompted review
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Reply from Misfits Market

So sorry to hear that, Thomas! Please contact our Customer Care Team here and we'd love to make this right : misfitsmarket.com/contact-us

Rated 5 out of 5 stars

Misfits delivers wonderful food and…

Misfits delivers wonderful food and other stuff to my home often. Yesterday, I received an order. The produce was amazing. It’s fresh, and also things I cannot get around my area. I always look forward to my deliveries. And I have the nicest delivery person!

May 8, 2026
Unprompted review
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Reply from Misfits Market

Hi Tommie! Thank you so much for sharing, we'll make sure the kind words get passed along!

Rated 5 out of 5 stars

Misfit’s produce and meats

Misfit’s produce, meats, and snacks are excellent quality. They are fresh and delicious. I love getting the box delivered. It is well packaged with ice to keep things cold. If you have a problem the company is quick to remedy any issue. I really like the company and urge you to try it.

May 7, 2026
Unprompted review
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Reply from Misfits Market

Hi Jeanne! Excellent quality, well packaged, and quick to make it right. Thank you so much for the recommendation. We really appreciate it!

Rated 5 out of 5 stars

5 Stars for Misfits Market

I have been an off and on customer of Misfits Market for a few years now. The quality of the products they provide are truly second to none which I feel can be tricky when you are "rescuing" food. The ordering process is super simple, just don't forget about your ordering deadline to change anything you want to in your cart, otherwise you might end up with products you necessarily wouldn't have chosen. Delivery is always smooth, if I have cold pack items, they always arrive still chilled and everything is packed very efficiently. I don't find the pricing to be that different from Supermarkets, which I appreciate. Misfits always has new products that peak my interest. For instance, my family and I just tried Fiddlehead Ferns for the 1st time (delicious) and they have a Ground Beef, roasted vegetable pack that I just used and no one caught on I snuck additional veggies into their tacos last night. I also just received a 1lb pack of grass fed beef, ancestral brand which includes ground beef, beef liver and beef heart (nutrient dense and really good for you!). I cannot recommend Misfits Market enough if you are looking for a great product, a ton of options and reasonable pricing!

May 8, 2026
Unprompted review
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Reply from Misfits Market

Hi Maggie! Fiddlehead Ferns AND sneaking veggies into tacos without anyone noticing sounds like a win on all fronts! Thank you so much for such a detailed review. We're so glad the quality, delivery, and new finds have been consistently hitting the mark. We'll keep the interesting products coming!

Rated 5 out of 5 stars

Such exciting and interesting items

Such exciting and interesting items , I love Misfits Market ! If you love food and the treasure hunt that online shopping and perusing can offer , you will love Misfits ! Some stores you can find odds and ends type of items that somehow do not make it through mainstream production plans or initial intended purpose and this can be so nice , you never know what you might stumble upon and theres à tone of this kind shopping at Misfits ! Odd veggies or produce rather some specially grown strawberries meant to not let you down w the amount of sweetness ! I have found cool (rare) produce at farmers market many years ago when I went n you can find them at Misfits , such as the different varieties of greens and I am hoping to grab some golden berries sometime , they look like tomatoes and am wondering if they might be a sub for them in a caprese sandwich , one my fav sandwiches or sammie’s ! Also intending pick up more toiletries such as bamboo toilet paper and paper towel and I saw some mushroom gummies for mood n etc and have been interested in trying mushrooms ! Love the odds and ends brand and look forward to getting to shop at Misfits , it’s such fun n once more akin to a treasure hunt w online shopping , but I have always enjoyed looking at/perusing food products , so very interesting and so much innovation , very exciting area and exciting market , Misfits Market , great for food lovers and those seeking for gems jewels hidden treasures ! Cool snacks , love sourdough bread from there , lots of neat things ! Smooth delivery experience , à superb option for your food shopping (and treasure hunting ) !

May 8, 2026
Unprompted review
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Reply from Misfits Market

Hi Marla! A treasure hunt for food lovers — we couldn't have said it better ourselves! Golden berries in a caprese is a genius idea and now we need to try it. Thank you for such a joyful review and for being such an enthusiastic part of what we're building here. Happy shopping!

Rated 5 out of 5 stars

Misfits Market is great

Misfits Market provides a great service. The food is always fresh and tasty. The delivery service works well almost always. When it arrives in a sturdy box, the cold food is always cold and the fresh food is packed well. The rare time an item has been damaged, they have always made it right.

May 6, 2026
Unprompted review
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Reply from Misfits Market

So glad to hear that everything arrives fresh and delicious! Thanks for shopping with us.

Rated 5 out of 5 stars

I love utilizing Misfit home delivery

I love utilizing Misfit home delivery. Everything I have gotten through them has been a high standard. It is easy to order as well place on hold if you are not in need for the week. Timing is great. Knowing what is coming in the order makes it easy to plan the meals for the week.

May 6, 2026
Unprompted review
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Reply from Misfits Market

Hi Brenda! So glad to hear that. Everything we aim for. Thank you so much!

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