MN photo video Reviews 

22,120
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have bought a camera plus a few extras like UV filters. I can not fault them. An excellent company with excellent after care. I have written two requests for a clarification and the response came... See more

Company replied

Rated 5 out of 5 stars

I've ordered urgent equipment on line on three occasions. Each time Miss Numerique delivered within 24 hours, the product was exactly as described and in perfect condition. These people are really goo... See more

Rated 5 out of 5 stars

Ordered from them twice, awesome experience on both occasions. Great selection of products, actually in stock (not ordered and then have to wait), delivered incredibly fast too! Prices as low as you c... See more

Company replied

Rated 2 out of 5 stars

I ordered on the 2/10 a godox speedlite. Now after inquiry from my side, I got told that my order got cancelled. This happened without any notice. They claim an email was sent on the 2/10 and the 4/10... See more

Company replied

Company details

  1. Photo Shop

Written by the company

MN photo vidéo est une société constituée d'une équipe de passionnés de photographie, qui propose à des clients exigeants, amateurs ou professionnels, un large choix de produits photo et vidéo. Nous-mêmes photographes, nous savons combien il est important de pouvoir disposer de matériel de qualité, de conseils et d'une qualité de service professionnelle ! En tant que spécialistes du matériel photo et vidéo, nous entendons donc vous faire bénéficier d'une sélection des produits les plus fiables mais également d'un service de premier ordre au travers : _ de notre logistique en temps réel qui vous fournit des indications de stock et de délais 100% fiables, et vous permet de suivre votre commande à tout moment ; _ de l'expédition de votre commande sous 24 heures pour les produits en stock avec débit de votre carte bancaire à l'expédition du colis ; _ de notre service clients à votre disposition par courrier électronique ou par téléphone (ligne non surtaxée)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(22,120)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficace

Sac photo commandé le soir, reçu le surlendemain. On ne pouvait as faire mieux. Bravo MissNumerique.

November 12, 2015
Unprompted review
Rated 3 out of 5 stars

Border taxes issues :'(

I order 6 pax of instant photos for my Polaroid. The website was easy and the expedition really fast. BUT I had to pay at the Suisse post office for about 30 euro of customs duty that I was not expecting at all because I already order the same product elsewhere and that never happened. They could inform us about this risk in advance to avoid bad surprise like this...

October 28, 2015
Unprompted review
MN photo video logo

Reply from MN photo video

All orders sent outside the European Union incur charges such as import duties, VAT and other fees, in accordance with export regulations. That is why your bill does not include French VAT, as specified when you placed your order.

Rated 5 out of 5 stars

...parfait !!!

I bought Gariz leather camera halfcase for my Fuji x100t and it was delivered on time and in a perfect status, thanks

September 9, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect service

Day one, ordered SD card, day three Sd card arrived, what more could i wish for?
I wont mention one of your competitors mame but ordered an SD card on the 30th July and am still waiting for it.

August 16, 2015
Unprompted review
Rated 5 out of 5 stars

super!

Fabulous service - good value for money, no problem with delivery. I will definitely use this company again.

July 2, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

Great store, with a large collection of photography equipment and very competitive pricing!Fast shipping and great communication. Will definitely use again!

June 1, 2015
Unprompted review
Rated 5 out of 5 stars

Satisfaction

The Equipment I ordered lived up to my expectations.
The Service was excellent - rapid & well packed

April 21, 2015
Unprompted review

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