I have used Mixam to create End of Year colouring books for my students for the last 7 years. The process to upload my file, select the preferences and order is so simple. The products always arrive i... See more
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Review summary
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I've used Mixam several times before and have always had a very good experience. I like the level of detail that seems to go into checks before proceeding to print, though conscious that sometimes it... See more
I was determined to use Mixam to print my yearbooks as their website was so straightforward and gave the most options on paper quality and printing styles etc. they were also very easy to liaise with... See more
The process of uploading my book was simple and straightforward made more so by the ease of checking everything before giving the go-ahead. The cost was incredibly low and the quality of the end produ... See more
Company details
- Prints and Signs Store
- Business to Business Service
- Digital Printing Service
- e-Commerce Service
- Print Shop
Written by the company
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Written by the company
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Contact info
6 Hercules Way, WD25 7GS, Watford, United Kingdom
- 0808 134 8237
- team@mixam.uk
- www.mixam.co.uk
Get more from your first order
4.5
Excellent
7K reviews
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Hit and miss.
Hit and miss.
Sometimes the orders are great, but this time, 25 books received spine damage and registration issues, and they need to look into the quality control.
25 books to be recycled
July 11, 2026
Unprompted review
Reply from Mixam
Hi David,
We’re very sorry that this order arrived has arrived with damage.
You’ve done the right thing by logging this with us over the weekend, so that our team can investigate and help put things right.
We would have loved the opportunity to resolve this first, as while things can occasionally go wrong, our team is here to support you when they do.
Please give us the chance to review the issue properly and work toward a suitable resolution for the 25 affected books.
New InDesign plug in for generating a…
New InDesign plug in for generating a ready to go pdf for printing. This was great.
June 26, 2026
Fantastic service and fantastic…
Fantastic service and fantastic quality. We urgently needed books printed for a funeral service, having communicated this with the team they advised the printing team and sent next day delivery so that we received them in good time. Great communication throughout, books were fantastic, website easy to use. Will definitely use again and recommend.
June 26, 2026
An excellent company
An excellent company. Had the pleasure of using Mixam for the last four years. The quality of the printing and products are exceptional and any enquiries to customer service are always dealt with efficiently. One of the best features is the ease with which you upload files. The preview when a manuscript is uploaded is brilliant, making self publishing so easy to achieve. Communication about an order is very good and delivery is speedy also. Highly recommended.
July 2, 2026
Good quality but improvement needed in communication between services and with clients
Please take this for Mixam as a whole.
The day I was supposed to receive my delivery in Spain I contacted you to see what was going on and was informed later on that the printing facility had put my order on hold because the document was not good enough.
1h later I sent an updated version but was told it was already printed but that it was acceptable for them… well… acceptable is quickly said and then why not print it 10 days earlier?
Result : not as good as it could have been with the version sent and had to stress until 48H before the wedding to be finally delivered.
It is your printing facility that should have contacted you immediately, to say there is a problem with the file.
Then you would have been able to contact me immediately, to tell me to change the file, which took one hour to do.
Not the other way around, me contacting you, contacting them. They should be proactive and bottom up.
The version I received, luckily on time but with stress until delivered, would have been much better, and would have arrived a week before, better, smoother, and without any stress.
Not to mention, that it is not understandable, that Mixam UK delivers to Spain, but Mixam Germany, which is in the EU, doesn’t deliver to Spain. This creates undue double taxing and customs rights for the customer. In the end, more than 1/3 of the total cost is delivery, taxes and customs costs…
I think you guys are great, but to land amongst the stars, we need to shoot for the moon, and there is some room for improvement described here I hope.
Best to you.
July 1, 2026
Reply from Mixam
Thank you so much for taking the time to share this with us, and we really do appreciate the constructive feedback.
We’re so sorry that the issue with the artwork being too close to the trim lines was not spotted and advised sooner. We would normally catch these types of issues earlier in the process, so this seems to have slipped through the net.
Once you had made us aware of the deadline, it was better for us to proceed with the original artwork being tight to the trim line rather than start again with the new files, as this could have risked delaying the order further.
We’re really glad the order arrived in time and turned out okay, but we do agree that the process should have been smoother, and we will make sure your feedback is passed on.
Regarding shipping, we are exploring more cost-effective shipping options outside of Germany, and we hope these will become available in the future. We appreciate that customs charges, taxes and higher delivery costs can make things more frustrating than they need to be, especially when shipping within Europe feels like it should be more straightforward.
That said, even with the higher shipping rate, we do still aim to remain competitively priced overall compared with many other printers.
Of course, customers are under no obligation to proceed with an order if they are not happy with the shipping costs shown before checkout. We are always transparent with the full cost before payment is made, so customers can decide whether the order works for them.
Thank you again for your feedback. We’re always looking for ways to improve, and feedback like this genuinely helps us do that.
Error with prints
The quality of the comic copies are good however 3 of copies were printed in the wrong order. Naturally mistakes can happen however getting it rectified was my issue with Mixam. Despite me contacting twice via online chat with video evidence and three times via email the matter wasn't resolved and fell into the fifth week since the initial error. The issue was no-one got back to me with when I would get my copies. Which I felt was unprofessional. I had to request a refund, which I felt they were more willing to do, then reprint. As I write this review (08-July-26) this matter is still pending.
June 3, 2026
Reply from Mixam
Thank you for your review, and we’re really pleased to hear that you were happy with the quality of the comic copies overall.
We’re very sorry that 3 copies were printed in the wrong order, and even more sorry that the resolution was not handled as smoothly as it should have been. Issues like this are very rare, but we completely understand that when something does go wrong, what matters most is how quickly and clearly we put it right.
We had arranged for the affected copies to be reprinted, but unfortunately, it looks like this was not processed correctly. Sadly, we only became aware of this when you contacted us again after a few weeks, and we’re genuinely sorry for the delay and frustration this caused.
We can see that you last messaged us yesterday afternoon regarding the refund, and we’ll be getting that sorted for you today.
Mistakes can sometimes happen during printing, but we will always do our best to make things right when they do. We’re sorry again that this took longer than it should have, and we appreciate your patience.
All great
Good clear website, easy to use. Bookmarks were exactly as I wanted them, and delivered quickly.
June 24, 2026
Excellent Quality
Very easy to up load artwork.Excellent print quality on great paper. Quick delivery - very happy.
June 23, 2026
Amazing the quality is top!
June 16, 2026
Another good mixam experience
As I wished a simple design tool and avoid in design or infinity, for a rather simplistic concept, mixam online tool was great. Allowed to size my images exactly how I wanted (had done a previous run on a bw project). The difference here was the bw and colour mix for the personal album.
As a result the bw component of it has a bit of a cast, to be expected and that I seem to be the only one noticing!
Delivery through DHL was easy to follow and to rearrange. All good to me.
June 17, 2026
Poor Quality Prints
I’m honestly so disappointed with the business cards I received. The quality is nowhere near what I expected from a professional printing company.
The print is blurry in places, the detailing looks messy, and the borders/corners are badly printed and uneven. On top of that, some of the cards have visible marks/scuffs and the card stock itself looks poor quality. Overall they look cheap, damaged and badly finished rather than like a polished business product.
These were ordered for my business, so presentation matters massively, and I simply can’t hand these out to clients in this condition. It’s frustrating to have spent money on something that looks defective and unprofessional straight out of the box.
Really unhappy with the quality control here and I definitely wouldn’t have expected cards to arrive looking like this.
July 3, 2026
Unprompted review
Reply from Mixam
Thank you for your feedback, and we’re sorry to hear you were disappointed with the business cards.
From our checks, the artwork supplied does appear to be blurry in places, which can affect the sharpness and overall finish once printed.
With borders and corners, there can also be slight movement during trimming. This is not unique to Mixam and is standard across the print industry, with movement of up to 3mm possible in either direction. Because of this, very tight borders or fine edge details can sometimes appear uneven after trimming.
We’re sorry if the resolution offered was not to your liking, but we have offered a generous discount so you can reorder with amended, clearer, and cleaner artwork. This should help achieve a much better result on a new print run?
Primary 7 yearbooks
We used Mixam to print 33 year books for our primary 7 leavers! I was able to upload my own design so easily and printing and shipping was done in a week! Kids loved them and we couldn’t be happier! Will definitely be using them again!
June 19, 2026
consistently late delivery
It has now been 5 days since the estimated delivery date and still no sign of the parcel. Tracking information says it’s scheduled for delivery on the 1st July, which was yesterday.
This is a time sensitive print, and a week after the estimated delivery date is too much.
June 18, 2026
Reply from Mixam
Thank you for your feedback, and we’re sorry for the frustration caused by the delivery taking longer than expected.
There was a slight delay against the estimated despatch date, and unfortunately the courier was then unable to deliver on the first attempt, which added further time. We do appreciate how disappointing this can be, especially if the order is needed for a time sensitive project.
As noted on our shipping support page, all production and delivery dates are estimates. If an order is needed for a specific date, we always recommend letting us know right at the start, so we can monitor the progress more closely and advise where possible.
We see your order has now arrived safely and we hope that you’re happy with the finished print.
I made a p7 leavers year book
I made a p7 leavers year book. The website was easy to follow and the books were so good printed. The quality is fab.
Everyone loves them.
I would highly recommend! Thanks
June 25, 2026
Problems uploading artwork
Artwork wouldn't upload. Called for support but no one there at the weekend. Emailed Saturday without reply by mid-morning Monday so called but all operators busy! Emailed again cancelling and used Instantprint where artwork uploaded without any issue!
I'm an existing Mixam customer but this isn't the first time I've had artwork issues that I don't get elsewhere and so enough is enough...
June 18, 2026
Reply from Mixam
Thank you for your feedback, and we’re really sorry to hear this caused frustration.
We’re sorry we were not able to take your call over the weekend. We do have a much smaller customer support team available at weekends, but we can see that we replied to your email on Monday.
As production would not have started until Monday anyway, waiting for our reply would not have caused any lost production time, and the estimated dates for the order would not have changed.
We’re sorry this caused so much upset, as we would have been happy to help resolve the upload issue for you. For future reference, our live chat is also available 24/7 and our AI agent may have been able to help with artwork upload questions outside of our main support hours.
We’re sorry to hear you decided to cancel the order and use another printer, especially as you have ordered with us before. We do appreciate your previous custom and are sorry this experience has left you feeling this way.
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