Milton Keynes Veterinary Group Reviews 

514
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, compassion, and friendly approach, making visits pleasant for both pets and owners. Many highlight the vets' professionalism, knowledge, and patience, especially when dealing with anxious animals. People appreciate the thorough examinations and clear explanations provided regarding treatment options. The overall service is consistently described as excellent, with customers noting the efficiency in securing appointments and the smooth experience from reception to consultation. Reviewers frequently mention feeling at ease, knowing their pets receive the best possible care from a dedicated and understanding team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, personable, and... See more

Service

Customers had positive experiences with service, consistently praising the caring and professional approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The vet handled my overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking. He had his annual vaccination with no issue and even though still tre... See more

Company replied

Rated 5 out of 5 stars

What a lovely compassionate Vet at Whaddon Way, our 2 elderly cats ( turning 17 shortly) have been going there for most their lives ( a couple of visits to Stoke Road as well) . I found her so caring... See more

Company replied

Rated 5 out of 5 stars

I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen. Honey Cumberland went in the afternoon as my mum was co... See more

Company replied

Rated 5 out of 5 stars

I use MK Vet Group over 20 years with my dogs and in my opinion they are by far the best general veterinary practice with a vast variety of expertise. We love Romina and unless an emergency will alway... See more

Company replied


Company details

  1. Veterinarian

Written by the company

We are an independent, family run veterinary practice with five different locations across the city. We take pride in offering total care for your pet, from advice on choosing your new family member through to routine vaccinations, medical treatment, neutering, major surgery, health advice and geriatric care. We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

514 reviews

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4.9

All reviews

(514)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Vet took time to reassure my dog during…

Vet took time to reassure my dog during her routine vaccinations and gave us good advice. Receptionist friendly and helpful. Vaccinations are built into the surgery's Pat Plan, so spreads the cost throughout the year.

September 12, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellent vets

Betsy is a challenging dog and the vets are excellent with her and very understanding and do their best to try and put her at ease .I have always had very good service and have used them for years

September 12, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

I can’t recommend the Stony Stratford…

I can’t recommend the Stony Stratford practice enough!! Fantastic reception team and the Vet I saw was absolutely fantastic. My cat Jess is very skittish and scared of strangers. I was dreading the health check up and vaccination but the Vet who saw us will from now on be known as the Cat Whisperer! She was literally amazing!! Thank you for making Jess so at ease and calm during this visit. Awesome!!

September 12, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Annual vaccination for both our cats…

Annual vaccination for both our cats and as usual, excellent service though I’m sure if you asked the cats they would say it’s traumatic!!!
After 10 years the service is still the same and we are very happy.

September 10, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 1 out of 5 stars

Lucky if you get a decent vet.

Sadly, I would NOT recommend MKVG, whilst there's some incredibly special people working for this company, they are seriously failed by the management's disregard for adhering to company procedures and just treating people with empathy and respect.
The management team only seem to be reachable via a shared mailbox or a message from a team member.
Absolutely disgusting.

August 19, 2024
Unprompted review
Rated 4 out of 5 stars

Annual Visit…

We were made to feel welcome and comfortable. Molly is at ease with everyone. I have been coming to the practice for many years now. Everything is explained to us and I feel very reassured. Everyone has time to spend, which means a lot especially if I am feeling concerned.

September 6, 2024
Unprompted review
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Reply from Milton Keynes Veterinary Group

Thank you for your review. If you’d like to discuss how we could’ve made your experience better, please fill out our contact form on our website. We look forward to hearing from you!

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

It’s always a 5 star experience!

It’s always a 5 star experience at MK Vets in Stony Stratford. They’re a great team there, very knowledgeable & also very friendly & good with the animals.

September 6, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Annual vaccination visit for our cat

Annual vaccination visit for our cat. Easy to book appointment via the app.
All the staff were friendly, caring and you didn’t feel rushed.
We have been going to this vets for years and I would definitely recommend it.

August 30, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

With experience ,i do not trust many…Annual vacinations and check up

With experience ,i do not trust many vets with my Fur Baby.Ade and Sonia are my prefere vets of choice.Both very knowledgeable

September 3, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Lovey friendly staff

Lovey friendly staff. Fantastic with my anxious dog.

September 3, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 4 out of 5 stars

This is the 2nd visit to Whaddon

This is the 2md visit to Whaddon. I use to use Stony and Walnut tree for emergencies. I do prefer Whaddon. It's small but welcoming and as I have a very shy cat, it puts me at ease and it's not too noisy for her. I've never had to wait long to be seen. The downside and this is of all vets, it's so expensive!

August 30, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for your review. If you’d like to discuss how we could’ve made your experience better, please fill out our contact form on our website. We look forward to hearing from you!

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Vaccine for my dog

Vaccine for my dog
Lady very polite and took plenty of time and answered all my questions and didn’t feel rushed x

August 30, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Annual vaccination visit for our dog…

Annual vaccination visit for our dog who hates going here but the vet was amazing with her and hopefully/ eventually our dog will walk straight in :)

August 30, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 1 out of 5 stars

Totally disgusted with how we were…

Totally disgusted with how we were treated, we were ignored, we were left waiting for over 20minutes after our appointment time & the vet called people in who’s appointments were after ours (I checked with receptionist) I was told if I waited the vet could still see me but it would be awhile before I could be seen!!!

August 28, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for taking the time to leave a review for Milton Keynes Veterinary Group.
We are sorry to hear that you feel the service you received when you visited was not as you expected from our team. If you could please contact the surgery at info@mkvetgroup.co.uk with some more information we would be happy to investigate what happened and discuss your case in more detail. We look forward to hearing from you.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Annual vaccination visit for our cat

Annual vaccination visit for our cat, Angel. Easy to book appointment via the app. We have been with the vet group for about 20 years now, with our previous cat, Kitty & Angel. All of the staff have always been fantastic, caring & can t recommend enough.

August 22, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

I have used these Vets for over 20…

I have used these Vets for over 20 years and before they became MK Vet group.
The staff are great, and very knowledgeable, the surgeries are brilliant, I can’t recommend them enough.

August 23, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

I've used these vets for over 20years

I've used these vets for over 20years, they've always been happy with any question I might have. Very friendly staff and lovely veterinarians , my daughter now takes both of her cats to this vet group. I'd recommend them to everyone x

August 23, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellent service thank you

Excellent service thank you! Friendly and knowledgeable staff..

August 22, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Great surgery & staff

I am fortunate enough to have only had to take my dog to the vets for any issues/ ailments a couple of times.
We recently visited for annual vaccinations and saw a really lovely vet, unfortunately I can’t remember the name but she was blonde!
She identified my dog was anxious, did not make us feel rushed in the appointment and was very informative throughout.

Thank you :)
Sian x

August 21, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellent Veterinary Surgery

Staff are always friendly, knowledgeable and always feel confident that they are doing the best for Milly.

August 20, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

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