Milton Keynes Veterinary Group Reviews 

514
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, compassion, and friendly approach, making visits pleasant for both pets and owners. Many highlight the vets' professionalism, knowledge, and patience, especially when dealing with anxious animals. People appreciate the thorough examinations and clear explanations provided regarding treatment options. The overall service is consistently described as excellent, with customers noting the efficiency in securing appointments and the smooth experience from reception to consultation. Reviewers frequently mention feeling at ease, knowing their pets receive the best possible care from a dedicated and understanding team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, personable, and... See more

Service

Customers had positive experiences with service, consistently praising the caring and professional approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The vet handled my overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking. He had his annual vaccination with no issue and even though still tre... See more

Company replied

Rated 5 out of 5 stars

What a lovely compassionate Vet at Whaddon Way, our 2 elderly cats ( turning 17 shortly) have been going there for most their lives ( a couple of visits to Stoke Road as well) . I found her so caring... See more

Company replied

Rated 5 out of 5 stars

I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen. Honey Cumberland went in the afternoon as my mum was co... See more

Company replied

Rated 5 out of 5 stars

I use MK Vet Group over 20 years with my dogs and in my opinion they are by far the best general veterinary practice with a vast variety of expertise. We love Romina and unless an emergency will alway... See more

Company replied


Company details

  1. Veterinarian

Written by the company

We are an independent, family run veterinary practice with five different locations across the city. We take pride in offering total care for your pet, from advice on choosing your new family member through to routine vaccinations, medical treatment, neutering, major surgery, health advice and geriatric care. We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

514 reviews

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4.9

All reviews

(514)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

We’ve been with MK vets for a very long…

We’ve been with MK vets for a very long time now with a variety of dogs & cats … no problems getting an appointment, sensible advice & treatment when required .. lovely friendly reception staff & nurses. Over the years I’ve been happy with the service provided.

December 12, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Highly recommended

I found the people at the Stony Stratford surgery lovely. It seemed less stressful for my neurotic JRT too, than at my old vet practice. Highly recommended.

December 10, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Took our puppy for her 1ST health…

Took our puppy for her 1ST health check.
Great friendly service.

December 9, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Absolutely recommend Whaddon way…

Absolutely recommend Whaddon way practice, took my dog in for her yearly injection as part of her pet plan, Vet was so good with her, also gave her a good overall check. Just an absolute pleasure to see a vet so compassionate. Thank you.

December 6, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

The best vets

The staff are always so nice, the vets are all great, we take our three sausage dogs there, and never had a problem. Our middle one is so anxious hates the world but the staff are always so lovely with her.

December 5, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Bella was particularly anxious at our…

Bella was particularly anxious at our visit and the vet was very patient and soothing with her, as well as suggesting some strategies to help going forward.

December 4, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Visit to the vets

Very friendly experience and welcoming atmosphere . everyone makes you and your pet feel very happy and satisfied before and after your visit .

November 30, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Super service from start to finish

The waiting area is clean.
The reception staff were very friendly and helpful
The vet was excellent with Max, and treated us as equals when it came to discussion of how to try to manage his weight
The whole experience felt professional, and we felt that we had been treated well.
They also had an excellent range of pet Christmas gifts!!😊

November 27, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Staff know my animals and their history really well.

My cats can be very anxious at the vets but Mr Hanlon makes sure they are as comfortable as possible during examination and treatment.

November 21, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Very friendly and efficient

Polite, very friendly and tranquil atmosphere.
Cat and dog days separated.
My cat was relaxed throughout.

November 21, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellant service throughout

Excellant service throughout. have used this practise for a about 12 years, very friendly receptionist and vet. Was given honest answers to all questions asked .Would definately reccommend.

November 15, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Routine booster

Routine booster, and ear drops. Been visiting mk vets with all our dogs for over 18 years and who have always looked after all our dogs, from our previous Bernese and our current Shih tzu

November 11, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Lovely staff and always helpful and…

Lovely staff and always helpful and welcoming to my dogs.

November 12, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Easy to get Appointments the vets are…

Easy to get Appointments the vets are always kind and gentle with Dora who is a very anxious cat

October 10, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Really professional & friendly staff

Really professional & friendly staff. The vet was really helpful & a good discussion about helping my dog with her fear of fireworks & prescribed a treatment that worked.

October 29, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Routine booster visit.

Routine booster visit.
Have used MKVet Group since it was Snook Richmond I believe, nearly 30 years ago.
My current companion is not an easy patient, but the vet and reception staff, nurses, all cope admirably! I
Will continue to use , their services are excellent.

November 7, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Thank you

Sadly, we recently had to say goodbye to our beloved cocker spaniel, Marnie. She had several health problems and so was a regular at the vets.

I would like to say a big thanks to the Milton Keynes Veterinary Group, particularly the Stony Stratford branch, as you have always been so helpful and friendly. Especially in Marnie’s last couple of weeks/months.

The biggest thanks, however, goes to Joanna Davies. She has been the most incredible vet we have ever met. Marnie came to Joanna with many issues, and in considerable pain, but Joanna did everything in her power to give Marnie the best possible life under the circumstances. She took so much time and care with Marnie, building a connection with her and us. Marnie’s quality of life was increased dramatically, and we got our happy dog back. Although not the long life we would have hoped for, Marnie was given a chance to enjoy the rest of the life she did have. We really cannot thank Joanna enough, not only did you give Marnie the best quality of life possible, but you gave our family, invaluable quality time with our beloved dog.
Thank you for everything.

November 11, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for your kind words. We are so sorry for your loss. Our thoughts are with you and your family.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Recently visited Whaddon Way surgery…

Recently visited Whaddon Way surgery for my dogs annual booster which is covered under a monthly plan. Both the receptionist & Vet who we saw were so friendly. My appointment was on time & I was able to have a good chat to the vet about concerns I had with ongoing arthritis care. Always a good experience & would highly recommend.

November 6, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Jim's review

I find all the staff, very friendly, helpful and knowledgeable. The Pets app is very easy to use.

October 29, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellent service

Excellent service, staff are always helpful and polite, vet always makes the dogs feel at ease. I have been using them for nearly 30 years and have never had any issues, would recommend them.

October 31, 2024
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

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