Clarity Insolvency Reviews 

1,999
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and advisors for providing clear, compassionate guidance, carefully explaining all available choices, and effectively putting anxious minds at ease throughout the entire process. Consumers truly appreciate the efficient communication and the remarkable convenience of handling sensitive financial matters seamlessly through helpful messaging platforms. However, some people mentioned experiencing frustrating communication issues or feeling pressured to move forward when they ultimately decided not to proceed with the suggested solutions. A few reviewers also noted that responses became unhelpful or calls were disconnected when they changed their minds about the debt advice.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing advisors as kind, knowledgeable, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising knowledgeable and empathetic... See more

Service

Reviewers highlight positive aspects of service, noting that certain staff members provide fast, efficient,... See more

User experience

Users describe high satisfaction with the user experience, frequently praising helpful staff who explain... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been investigating what or who I should ask for advice about mounting debt, I was introduced to this firm, and am so, so pleased I did. I have been guided and instructed and informed of a... See more

Rated 5 out of 5 stars

From my initial website enquiry to the final proposal the team at Clarity were really excellent. Not only the professional advice and explanation but also the personal check ins relating to the me... See more

Rated 5 out of 5 stars

Great service junaidJuniad was amazing he helped me with a… Juniad was amazing he helped me with a solution and clearly talked thought everything


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,999)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supportive

Supportive and helpful, always kept up to date and clearly explain what is happening at each stage.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

The help was amazing ive been to a few…

The help was amazing ive been to a few companys for help and felt awful after them calls the lady i spoke to was brilliant and made me feel like a weight had been lifted of me she is worth her weight in gold thankyou for all the help

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

So helpful!

Zahid was wonderful. They spent 3 hours messaging with me to go through all my options and helped me decide on the best one for my situation.
I feel like a huge weight has been lifted from my shoulders, and I'm really grateful for their help

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

IVA application and process

Everything from start to finish, well still in process but application and the support from Bhavesh is great. He explains everything the solutions to help us with our debt. Communication was fantastic

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

They have reassured and helped me so…

They have reassured and helped me so much. Put my mind at rest and the relief I have felt after struggling for 3 years is amazing if you are thinking to ask for help with them I 💯 agree they understand and listen and take on board how much of an anxious time it is good luck to every one in the future i couldn’t recommend them enough

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Debt free

I had a very helpful advisor there name is Tenishny they helped me through everything step by step to ensure I understood everything we even done it through WhatsApp because I have anxiety about talking on the phone which I think is really grate thank you for helping make the first steps to tackle my debt

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

They called me after me filling out a…

They called me after me filling out a form. They gave me all the options. Very lengthy questions which I understand. I then said I wasn't going forward with an IVA as I was in less than £8000 worth of debt. I sorted out a loan and am in a much better position with my credit score. They then continue to message and I get calls trying to convince me with an IVA. I've asked them to take my name and number off their records now and I'm still getting them.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Debt Management

The contact that I was dealing with was very professional and explained the options I could go through thoroughly and clearly. This helped me make the right decision for my circumstances.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Spiralling debts …

Was anxious to begin with as wasn't sure what to expect.

The advisor who dealt with me was professional and explained everything thoroughly with me as to my options and what I my expectations from the advice

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Zahid was so helpful and reassuring…

Zahid was so helpful and reassuring today, I have been stuck in a rut for long time now and trying to cope by myself each month! So glad I saw this company and they have helped and reassured me so much today! Really hope it goes through smoothly and I can feel like a total weight has been lifted ☺️

August 10, 2026
Unprompted review

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