MLW Removals Reviews 

240
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, efficiency, and helpfulness, noting that they go above and beyond to make the moving process stress-free. Many people appreciate the careful handling of their belongings and the team's thoughtful approach, which includes reassembling furniture and addressing small details without being asked. The service is frequently described as excellent, with consumers praising the smooth and well-organized experience from start to finish. Reviewers are particularly impressed with the team's ability to turn a potentially stressful day into an easy and enjoyable one, often noting their cheerful demeanor and strong work ethic. The company's communication and understanding, especially during delays, also contribute to a positive user experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, care, and... See more

Service

People report positive experiences with service, consistently highlighting the professionalism, efficiency,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as brilliant and a 5-star... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Geoff and Byron helped us with our move, and they were absolutely fantastic from start to finish. Moving is usually incredibly overwhelming, without the stress of moving 2 houses into 1 on the... See more

Company replied

Rated 5 out of 5 stars

Excellent removal service from start to finish. The team were friendly, professional, and arrived right on time. Everything was packed really carefully and securely, and they worked incredibly hard al... See more

Company replied

Rated 5 out of 5 stars

Rich and Delvin moved us from Somerset to Northamptonshire today. They were brilliant, turned up on time, took care with our belongings, were polite and helpful throughout the day. Mitch was great wit... See more

Company replied

Rated 5 out of 5 stars

As arranged, Delvin, Rich and Alan arrived at 07:00 hours to move us from Weston-super-Mare to Merseyside a journey of 200 miles. These guys are professional, courteous and friendly. They took great c... See more

Company replied


Company details

  1. Shipping Company

Written by the company

MLW Removals is a professional home relocation specialist. We cover the whole UK, but we are based in Weston-super-Mare North Somerset. Contact us for your FREE QUOTE


Contact info

5.0

Excellent

TrustScore 5 out of 5

240 reviews

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No recent history of asking for reviews

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5.0

All reviews

(240)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

I think the reviews speak for themselves...

I think the reviews speak for themselves really but what a great bunch of guys. Mitch, Kevin & Jason recently helped us to move & they did not disappoint! They were punctual, hard working and really polite. They totally too the stress of moving away and I would highly recommend!

September 10, 2021
Unprompted review
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Reply from MLW Removals

Thank you so so much for your kind Reviews.

Rated 5 out of 5 stars

4 Moving ANGELS

The 4 guys JASON,JAMES,KAVIN and BILLY were fantastic nothing was too much trouble for them they even put our beds together for us
They were a delight,polite,hard working and clean
My only concern is that am sure there bosses don't pay them enough so give them a raise boss 😇 they were angels
Sorry for late review been a bit hectic since move

September 2, 2021
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words. The staff are sometimes taking home £3500 a month. This is more than 3x the minimum wage for some of them due to age. For over 25s they are on double minimum wage. This is by far more than any labour job we have ever known.

All the best in your new home.
😀

Rated 5 out of 5 stars

Excellent service received from Mitch…

Excellent service received from Mitch and his team - Billy, Jamie and Jason. Good hearted, willing and an all round excellent experience. No hesitation to recommend 👍

July 29, 2021
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words

Rated 5 out of 5 stars

Used these guys due to great reviews

Used these guys due to great reviews. Arrived on time, worked efficiently and were friendly. Would use again definitely

July 15, 2021
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words

Rated 5 out of 5 stars

Brilliant value and service

Massive thanks to Mitch, Jamie, Billy and Kyle from MLW for my recent move. Fantastic service. So friendly and helpful, and all with a smile. Highly recommend MLW. Thanks guys

July 11, 2021
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Reply from MLW Removals

Thank you so much for your kind words

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish! Good guys, careful and respectful. Great price and no problems at all!
If only all businesses were as good as this, life would be great!

June 29, 2021
Unprompted review
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Reply from MLW Removals

Thank you so much

Rated 5 out of 5 stars

Excellent service

Excellent service, the move went so much better than expected. I can’t rate these guys highly enough

June 21, 2021
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words

Rated 5 out of 5 stars

Punctual,hard working,enthusiastic…

Punctual,hard working,enthusiastic team.Very respectful of us and our belongings.
Well mannered and easy to get on with.Very efficient even to finding an item that we had not found,and they forwarded this to us immediately.
Would recommend them to everyone.

June 14, 2021
Unprompted review
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Reply from MLW Removals

Thank you very much.

Rated 5 out of 5 stars

Stellar service, hassle-free

This is by far the best removals service in the South West. I have used several and Mitchell and his team were professional, efficient, and reasonably priced. I would choose Mitchell and his dedicated team over anybody I can think of. I sincerely mean that. What a fantastic service!

June 6, 2021
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words. We wish you all the best in your lovely New home.

MLW TEAM 😀

Rated 5 out of 5 stars

Absolutely fantastic people and service

We have had a fantastic service from MLW Removals on our house move. Mitch has perfectly organized the whole move and Jamie, Tom and Jason have been fantastic throughout the whole process. Best bunch of people you can get for your house move. At the same time they have been very efficient and punctual as careful and polite. The whole stress of transportation and time coordination has been taken off our minds as them gus have taken care of it all and have been very cheerful and a pleasure to deal with at all times. 100% reliable and solid service.

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional from start to finish!!!

Absolutely superb!
Mitch and the team moved my mum recently and I can honestly say that you will not get a better removals service.
They were on time, courteous, took the stress out of everything and I cannot praise them enough.
If you are reading this and have any hesitation from reading the FAKE reviews then don't,
You will not be disappointed,
MLW Removals are the best in the town and beyond.

April 24, 2021
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind review. Your mum did make us laugh all day. What a lovely lady.

All the best

MLW TEAM

Rated 5 out of 5 stars

Can’t fault MLW

Can’t fault MLW, from start to finish they took care of everything, no charge for waiting for the key handover is just another thing that puts them above the rest, 10/10 would recommend

April 24, 2021
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words

Rated 5 out of 5 stars

From start to finish the guys at MLW…

From start to finish the guys at MLW removals have been amazing. For what is ment to be a stressful day it was actually a very funny & happy day. Nothing was broken and everything exactly where we wanted it to be. Couldn't of wanted or asked for a better service. Price was amazing for the service we received. We have moved alot over the years and these lads are by far the best we have had.

Amazing

April 24, 2021
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words

Rated 5 out of 5 stars

OUTSTANDING SERVICE

Thank you so much to Mitch and his team who moved us 2 weeks ago. Very professional and extremely friendly. The couldn’t do enough for us. Definitely went above and beyond. We had a lot of stuff to be moved and a very annoying 6 hour key wait. There was still smiles all around even till finish at 10am. There was no extra charges and they even rebuilt our beds and wardrobes for free even after a long day. I can now see why they have so many amazing reviews. They lads are going to do very well in live. One very happy customer will definitely recommend.

April 24, 2021
Unprompted review
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Reply from MLW Removals

Thank you for taking the time time leave such a lovely review.

All the best
MLW TEAM

Rated 1 out of 5 stars

Broken items, damaged walls, confrontational owner.

Initial impressions were great. They were polite, accommodating and fast. However, on closer inspection the team when moving our stuff in broke furniture including a bedside cabinet, a standing mirror, a guitar case (how I never know, it’s almost indestructible), scratches up the walls and a huge gouge in our wardrobe.

When raised to the team, they said speak to the boss who conveniently left 30 minutes beforehand. Once raised, Mitch got very confrontational and refused to accept responsibility, accusing me of breaking them and even suggested the items were broken in the first place.

When I asked about making a claim, he refused to give me the details, stating his premiums would go up, leaving me no choice to settle for a measly amount, simply for an easy life. I’m now left with an array of broken items and a house that needs repair.

April 24, 2021
Unprompted review
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Reply from MLW Removals

Thank you for taking the time to write a fake review.

Many thanks
MLW TEAM

Rated 5 out of 5 stars

MLW removals AMAZING

MLW removals moved us yesterday and what can I say? They made what is one of the most stressful days into a stress free one. Tristan and Mitch worked tirelessly from beginning to end and had a great sense of humour. Worth every penny! Thanks guys!

April 17, 2021
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words

Rated 5 out of 5 stars

Fantastic team

Fantastic team! Couldn’t have done more for us. Special thanks to Jason, Floyd and Tristan for an epic effort to get us in to our new home. Catherine and Mark Rigby

April 4, 2021
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words. We wish you all the best in your new home.

MLW TEAM 😃

Rated 5 out of 5 stars

Highly recommended

As an elderly unwell couple Tristan & Jason made moving day as stress free as possible. They were fast, efficient and helpful and I will be recommending MLW removals to everyone. Fantastic service from start to finish

March 19, 2021
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words

Rated 5 out of 5 stars

100% recommend!

Jason and Floyd have just moved us in to our new home from Weston to Wells. What a couple of absolute legends!! Got the job done with no trouble at all, they both worked really hard and tackled our 5 floors of stairs with no bother. Went the extra mile for us and really enjoyed their company too. Would highly recommend!

Mitch was super responsive from quote to moving day, really helpful and accommodating despite our bumps along the way! Thanks guys 😀

March 12, 2021
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words. All the best in your new home

Rated 5 out of 5 stars

Champion-above and beyond !🌟🌟🌟🌟🌟

Taking the moving business to another level, Mitch and his team were so helpful and professional from start to finish!
Mitch is an awesome team Captain (aka Bossman)and the rest of the team are legendary too-Roger is a true gentleman,Tristan is so friendly and kindly assembled a large clothes rail on the other side (because the new place doesn’t have any wardrobes yet)-and Floyd literally saved the new house from a mysterious electric circuit problem where half the lights were not functioning (but the fuse switches seemed fine?)
Plus there was one important item that got left behind in one of the vans but Mitch took the time & effort to send this back special delivery ASAP!
It is the extras which transform a good business into a great one and the team do go the extra mile to level up. Moving can often be stressful and even emotional. It’s a significant time in our lives,so the moving business is special in that way,imo. I can’t thank them enough for making this move as smooth and pleasant as possible-can highly recommend one hundred per cent 😊👍

March 9, 2021
Unprompted review
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Reply from MLW Removals

Wow wow wow thank you so much for writing such a lively review. We wish you all the best in your lovely New home.

MLW TEAM :)

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