MMOGA Reviews 20,219

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Went to order a game, pay -> Due to many fraud cases we need to verify you as the rightful owner (by phone) Unhappy, but give them my phone number and do the verification -> Due to many fraud... See more

Rated 1 out of 5 stars

On the store page of the game, it says available in 5-10mins. AFTER buying it, and ONLY then, the display suddenly says "out of stock, we will send the key when its restocking" and funnily: "p... See more

Company replied

Rated 4 out of 5 stars

Purchased yesterday download code for Terraria xbox. After 24h (usually they deliver within 1 hour) no trace. Contact via chat assistance and they tell me that it is out of stock and it takes a c... See more

Rated 5 out of 5 stars

Their customer service is absolutely perfect. They took my issue serious. The supplier didn't delivery the key in time. After a quick chat via their homepage they got in touch with the supplier and af... See more

Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

Buy WoW Gold for cheap prices. We also offer WoW Powerleveling and WoW Accounts. Cheapest wow gold fast from MMOGA.


Contact info

2.9

Average

TrustScore 3 out of 5

20K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Pathetic useless support

Pathetic useless support, I WILL NEVER BUY FROM HERE AGAIN. IVE BEEN TOLD EVERYTIME IVE CONTACTED "PLEASE ALLOW 1-2 MORE DAYS FOR THE SELLER TO CHECK" AND ITS NOW BEEN 14 TOTAL DAYS WHERE THEY REFUSE TO REPLACE MY KEY THAT WAS ALREADY REDEEMED. THEY ARE SCAMMERS AND THEIR SUPPORT ARE NOT REAL PEOPLE BUT ROBOTS. I GUARANTEE THEY CANNOT PROVE THEY EMPLOY REAL PEOPLE WHO ARE VETTED. THEY ATTEMPTED TO REMOVE MY OTHER REVIEWS OF THEM BY CONTACTING TRUSTPILOT LIKE SCARED LITTLE GIRLS! DO NOT BUY FROM HERE EVER UNLESS YOU LIKE SUPPORTING A CRIMINAL RAN BUSINESS OF THIEVES AND SCUM. I GUESS I WILL HAVE TO ACCEPT THEY HAVE STOLEN MY MONEY AND I WONT EVER GET IT BACK. SCAM SCAM SCAM! Beware of the fake reviews they've set up! They did 99% of their own reviews. WHAT KIND OF MODERN COMPANY CANT GIVE YOU A PHONECALL TO DISCUSS YOUR CONCERNS? NO ONE CAN TELL ME WHEN I CAN EXPECT ANY REAL DIFFERENT INFORMATION ABOUT WHAT WILL HAPPEN WITH MY ORDER. I WISH THAT MMOGA GOES BANKRUPT AND THE OWNERS/WORKERS GO TO PRISON FOR FRAUD.

November 7, 2024
Unprompted review
MMOGA logo

Reply from MMOGA

Hello,

Thanks for taking the time to share your feedback with us.

Our support team have contacted you through email about the problem of this order.

If you have any further questions, please do not hesitate to contact us.

Best regards
Your MMOGA team

Rated 1 out of 5 stars

Failed security to make a sale and lied in writing. No refund

Here is the story of my experience
1st email after I purchased the game
- Your ordered following products (summary)

1 x Microsoft Flight Simulator 2024 - Premium Deluxe Edition (Xbox Series X|S / Windows) - EU £ 84.57
Shipping time: 5-10 minutes

Seller: GamekeyTech

Total: £ 84.57
2nd email
- paypal payment completed
3rd email (summary)

unfortunately, your order is currently being stuck in our payment check.
Due to many fraud cases we need to verify you as the rightful owner of the used payment account before completing your order.
In case you don't want to complete the verification, please confirm this with us real quick and we will issue a full refund.

I have replied to them and went to instant gaming where I purchased the product

First you charged me and then you want ID. I request full refund.
4th email day later
- with the transaction completed and code
so I replied to them that with the policy I don't use or want that code and want full refund
5th email
Hello,

unfortunately, we cannot cancel or refund your purchase *XXX* anymore, since it's already been completed.
\"Digital goods\" are not suitable for a return due to their nature, which in turn prevents them from being affected by the right of withdrawal.

We apologize for the inconvenience caused and hope for your understanding.

Mit freundlichen Grüßen/Kind regards/Cordiales salutations/Atentamente
Your Support Team

I reported them and waiting for money back

10.01.25
Update promised refund and than never responded
Thief’s and SCAMMERS!!!!!!

November 21, 2024
Unprompted review
MMOGA logo

Reply from MMOGA

Hello,

Thanks for taking the time to share your feedback with us.

Our support team have contacted you through email about the problem of this order, please check and reply our email.

If you have any further questions, please do not hesitate to contact us.

Best regards
Your MMOGA team

Rated 1 out of 5 stars

Monsters

Sold me a key that was supposed to work in the US, it didn’t. Monsters, I hope their families suffer for generations

November 18, 2024
Unprompted review
MMOGA logo

Reply from MMOGA

Hello,

Thanks for taking the time to share your feedback with us.

Our support team have contacted you through email about the problem of this order, please check and reply our email.

If you have any further questions, please do not hesitate to contact us.

Best regards
Your MMOGA team

Rated 1 out of 5 stars

Far exceeded 24 hours time to receive…

Far exceeded 24 hours time to receive key. Live chat tells me seller is working hard to "get keys in stock" while the website shows it as available.

Never had this issue with a single other website and am very disappointed.

Should get a discount or a free mount or something for this inconvenience

November 11, 2024
Unprompted review
MMOGA logo

Reply from MMOGA

Hello,

Thanks for taking the time to share your feedback with us.

Sorry that as the key was out of stock at that time, so the code hasn’t been sent to you in time.
According to your wishes, our support team has already refunded your money, could you please check your payment account.
Please accept our sincere apologies for the inconvenience this has caused.

If you have any further questions, please do not hesitate to contact us.


Best regards
Your MMOGA team

Rated 1 out of 5 stars

Code didn't work due to wrong region

Code didn't work due to wrong region, and when I reported it not working I was told that, that can't be the reason as the code is worldwide. Didn't get a refund l.

November 8, 2024
MMOGA logo

Reply from MMOGA

Hello,

Thanks for taking the time to share your feedback with us.

Our support team have contacted you through email about the problem of this order, please check and reply our email.

If you have any further questions, please do not hesitate to contact us.

Best regards
Your MMOGA team

Rated 5 out of 5 stars

The best online shop for software and games

Their customer service is absolutely perfect. They took my issue serious. The supplier didn't delivery the key in time. After a quick chat via their homepage they got in touch with the supplier and after less than two hours I received my software key. The person from the customer service was very nice and understanding and reacted really quick. They deserve to be treated with respect.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

bought a steam key with paypal and it…

bought a steam key with paypal and it came after 5 min in my mails.
Key was redeemable.
Price was cheaper than steam store.
Overall happy.
Disregarding the shady practices that have to be involved to be able to sell at half the price than the official store.

November 5, 2024
Rated 4 out of 5 stars

Bought a game

*Edited*Bought a game, receipt said 1-24 hours, 27 hours later I still don't have a key and I had setup an account too hoping it would be a bit quicker. But they got back to me and informed of the little delay, key activated. Thanks.

November 2, 2024
Unprompted review
Rated 1 out of 5 stars

Completely worthless website

Completely worthless website. You cannot make a single order without registering an account, and whenever you move away from the home page after having signed up/in, it automatically logs you out of the account.

Edit: To add onto the "guest" counter argument, you would be very pleased to find out that you have to fully register an account even if you want to buy something as a guest, as when you want to buy a game, yoy are forced to "sign up as a guest", or something along those lines, and the functionality of the sign up is exactly the same as the sign up for an account in appearance.

November 4, 2024
Unprompted review
MMOGA logo

Reply from MMOGA

Hello,

we are sorry that you have problems with our website.
actually if you don't want to register, you could social login with a third party account without registration.
for the automatically log-out problem you mentioned, our team have contacted you through email.
if you have any further questions, please do not hesitate to contact us.

Best Regards,
Your MMOGA team

Rated 1 out of 5 stars

Received no code?!

Bought copy of resident evil 2 just to receive an email asking for proof of identification which is a complete breach, the money was taken out of my account no problem seems like a scam!

November 3, 2024
Unprompted review
MMOGA logo

Reply from MMOGA

Hello,

Thanks for taking the time to share your feedback with us. We are so sorry to hear that you had a negative experience with us.

the verification is decided by our system check for security reasons. due to a high number of fraud attempts, we have to ensure you are the legitimate holder of the used payment account before completing your order, which could effectively help to prevent further loss for unauthorized complaint between customers and us.
Please accept our sincere apologies for the inconvenience this has caused.

And your order has already been completed, please check your account/mailbox.

If you have any further questions, please do not hesitate to contact us.


Best regards
Your MMOGA team

Rated 1 out of 5 stars

I made an account just to write this…

I made an account just to write this review.

This site is 100% a SCAM. They ask you for a PHOTO OF YOUR ID right AFTER you make the purchase and send the money. There is ZERO mention of this BEFORE you make the purchase. If I knew, I wouldn't buy anything. Personal data extortion like this is illegal in the EU.

AVOID AT ALL COSTS!

November 1, 2024
Unprompted review
MMOGA logo

Reply from MMOGA

Hello,

the verification is decided by our system check for security reasons, not everyone need to do the verification.
Due to a high number of fraud attempts, we have to ensure you are the legitimate holder of the used payment account before completing your order, which could effectively help to prevent further loss for unauthorized complaint between customers and us.
We have completed your order without verification after manual check.
Sincerely apologize for the inconvenience caused.

Best Regards,
MMOGA Support team

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