MMOGA Reviews 

140,885
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I always order my Xbox Live once a year. Last year I was very annoyed about the long payment check! and the poorly accessible support. This year, surprisingly, there was a payment check again despite... See more

Rated 3 out of 5 stars

Leider geht seit geraumer Zeit die Zahlung per PayPal nicht mehr. Zwischendurch beim Support mal nach dem Stand der Dinge gefragt, leider immer nur vertröstet das an dem (technischen) Problem... See more

Company replied

Rated 5 out of 5 stars

Bought a game key, received it almost instantly. What I also like, they only sell what they have in stock. On a different retailer website I was sold a key but they did not have it and it took very... See more

Rated 5 out of 5 stars

Issue fixed. After some issues with crypto payment MMOGA could resolve it and find the lost payment. After receiving 4/5 gift cards which u bought I am promised to get a refund on my mmoga balance for... See more

Company replied

Company details

  1. Gaming service Provider

Information provided by various external sources

MMOGA vermittelt Ihnen einen Rund-um-Service für Onlinespiele und virtuelle Güter. Egal, was Sie benötigen, wir vermitteln das richtige Produkt. Sie erhalten alles schnell und bequem aus einer Hand – und das stets sicher, so schnell wie möglich und zu günstigen Preisen! Kaufen Sie beim Marktführer für virtuelle Güter!


Contact info

3.9

Great

TrustScore 4 out of 5

141K reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(140,885)

294 reviews in the last 12 months

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Rated 1 out of 5 stars

Received invalid key and no customer support

I ordered my product and received it quickly but the Windows Key has already been used.
I tried contacting support multiple time but it seems noone there cares.
They basically just stole 20€ from me.

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

Scam


I initially ordered something, but after over seven days without any response, I decided to cancel the order. Instead of refunding me in cash, I was forced to take a voucher.

Using the voucher, I tried to place another order on the website, and now it’s been another seven days with no delivery or update. I still haven’t received anything.

This experience has been incredibly frustrating and unprofessional. You should consider buying a proper website that can handle orders efficiently.

I should have listened to my friends who warned me about this scam.

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

Mmoga is ignoring my emails

Mmoga is ignoring my emails, not replying back. So annoying. It’s been 5 hours since my order has been put in. I bought a account once it came in 2 hours now its been 5 hours and still no reply. 🤦

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Order not delieverd

I am an old client in MMOGA. Never had problems up until now. I ordered a ps key at 23 of December but never got the key. Asked for the key or refund, send many emails but got no reply at all. Feels like I got scammed this time. No product delieverd so far!

December 23, 2024
Unprompted review
Rated 3 out of 5 stars

No Support

I've always been happy with MMOGA so far. But now I see that MMOGA has no support, sent several emails via the contact form and no one answers.

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

Payment Verification for Every Purchase is a Step Too Far

I have always enjoyed shopping on MMOGA, but after the introduction of payment verification requiring me to send a photo of myself holding my ID alongside my face and a bank statement of the transaction, it has become unacceptable for me. I understand verifying an account this way, but for every purchase? Sorry, I’d rather shop elsewhere. MMOGA, let me know when you cancel this nonsense so I can return as your customer.

October 13, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, 9 days no key and no refund. Support does not answer email. I have been sending email for 8 days and have not gotton any reply yet. This is just a scam site do not buy from here, there are many other shops that are more trusted. SCAM

December 22, 2024
Rated 1 out of 5 stars

Do not order. Money is taken but no delivery

Delivery time was listed with 1-24 hours but even after days no key was delivered even though the payment was accepted. Messages I've sent via the contact from are ignored and the live support is always offline.

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

order not delivered, no feedback from customer support

I placed an order for €100 and did not receive a delivery from the seller. Customer support is not responding to my request. I have been a customer of MMOGA for many years, but now I am only disappointed. I advise all potential customers not to place orders on this platform, until they fixed their ridiculus customer support.

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

Paying without getting a Key

I am waiting now for over 24 hours for my key. These are unaccaptable wait times. If the key is out of stock it should not be listed!
Also since when is paypal not a option anymore.
Edit: Its been now over four days, since I have contacted support for a refund since they are not able to give me a code. Really bad Customer Service!

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

I bought Cyberpunk for the Xbox and…

I bought Cyberpunk for the Xbox and when redeeming it says that it has already been used. I contact MMOGA and the only thing they can tell me is that the supplier only pays half of my Money Back ?? I prefer to leave all my money with G2A now

December 13, 2024
Unprompted review
MMOGA logo

Reply from MMOGA

Hello,

Thanks for taking the time to share your feedback with us.

Our support team have contacted you through email about the problem of this order.

If you have any further questions, please do not hesitate to contact us.

Best regards
Your MMOGA team

Rated 1 out of 5 stars

I placed an order with MMOGA and was…

I placed an order with MMOGA and was asked to verify my identity afterward – which is understandable. However, my order was withheld until I paid for a chargeback from 2.5 years ago. While I can accept that, the real issue lies in the customer support.

Despite sending at least four emails, including video proof, explaining that the provided payment link does not work, I have been refused a new link since Friday. The support team has been unresponsive and unhelpful, and after all these emails, there has been no progress at all.

No refund, no product key – just frustration.

Edit after mmoga answered:

The staff here was able to solve this problem fast.

December 6, 2024
Unprompted review
MMOGA logo

Reply from MMOGA

Hello,

Thanks for taking the time to share your feedback with us.

Our support team have contacted you through email about the problem of this order.

If you have any further questions, please do not hesitate to contact us.

Best regards
Your MMOGA team

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