MobileFun.co.uk Reviews 5,517

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Placed an order for a number of items which sadly were delayed due to stock issues, it happens, not a problem. When delays extended contacted customer services and Katherine and Jake responded extre... See more

Rated 4 out of 5 stars

Flawed £30 case (poor finish) returned for refund. Chose Royal Mail and not Collect Plus as RM are more convenient for me and no refund of return postage. So including original shipping I'm £12 worse... See more

Rated 1 out of 5 stars

I ordered a car mobile phone holder over 2 weeks ago believing I would receive it within 2-3 working days, 5 days went by and nothing. Evri tracking doesn't recognise the link they provided. Have s... See more

Rated 1 out of 5 stars

Avoid this company. Returned an item in April 24 as it was wrong size and re-ordered. Followed the returns process guidance but no refund received despite several chases. I am now told the company... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Discover the latest and best Smartphone and Tablet accessories at Mobile Fun. We have a wide range of cases, covers, screen protectors, car holders, headphones, batteries and more. Award Winning Store - Browse Mobile Fun today!


Contact info

3.6

Average

TrustScore 3.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a car mobile phone holder…

I ordered a car mobile phone holder over 2 weeks ago believing I would receive it within 2-3 working days, 5 days went by and nothing. Evri tracking doesn't recognise the link they provided. Have sent emails via the customer service help page.
I am yet to receive an acknowledgement. I have emailed again today requesting an immediate refund.
Anyone reading this Please Please order from a reputable company .

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

I bought a pair of Google pixel 7 pro screen protectors thinking I would be saving money, turns out I wasted twice the money first for this pair and then to buy an alternative.
The screen protector itself looked solid and well built but after applying, the screen response and the finger print sensor have reduced responsiveness.
Contacted the customer service but never heard back from them. Tried to post a 1 star review afterwards on their website which was never published. I have tried to post another review on their website, let's see what happens this time.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Samsung usb charger lead

Ordered a charger lead on Monday and it arrived 2 days later. I was a bit concerned after reading the negative reviews but it's just perfect for my Android Auto in the car. After trying various leads, I ordered a genuine Samsung one from Mobile fun and it connected instantly! Don't believe all of the negative comments

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company not honouring offers made

Ordered a Travel Universal Wall Charger Adaptor where the offer was for buy 1 get 1 free. However, only 1 was delivered. I have sent 2 messages to Mobile Fun on their contact us form but both have gone unanswered and not even acknowledged. Tried to ring them but numbers given on their website are not real. Avoid this SCAM company at all costs.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor service/ scammers.

Very poor service. Original order said compatible to Samsung products which was not the case. Original packaging damaged. Returned and company accuse me if damaging the packaging and quibbling about it being an unsuitable product for me.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

This company is in liquidation

This company is in liquidation, still accepting orders but not responding to emails about faulty products.
The Liquidator is BK PLUS 01922-922050. I left a message with them and am waiting for a response.

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Package not received

Package not received. Sent proof of my property to the photo where package was left. Totally different properties. Still no refund. They use EVRI. THEY EMPLOYEE thieves and liars. You wont get any more business from me.

February 4, 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience...avoid

Awful experience, received item that was faulty returned the item and still not received the refund despite me emailing to ask numerous times. Terrible service would not recommend

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

The company is a fraud

The company is a fraud! I bought an item which wasn’t fit for purpose. Returned it in its original condition and was charged returns postage fee which I am fine with. However, I was further charged restocking fee which wasn’t in their returns policy! I wouldn’t recommend this business to my enemy!

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

NOT A OFFICIAL SAMSUNG RETAILER

Bought the samsung USB-c to 3.5mm headphone adapter. The audio quality was very bad, audio kept cutting off and there was a constant static buzzing sound. Item was clearly not legit. I created 2 tickets to reach out to company. Both ignored. Then tried to contact them on instagram, also ignored. I messaged samsung and asked them if this website was a trusted retailer of samsung and they said no! This company is definitely selling fake products. DO NOT BUY FROM THEM!

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. Returned an item in April 24 as it was wrong size and re-ordered. Followed the returns process guidance but no refund received despite several chases. I am now told the company went into administration in August 24 and therefore I won’t be getting the refund. Poor attitude. It has cost me the item price plus the cost of returning it!

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

You Need To Close Down

What a joke of a company they are the worst i've dealt with in my time they don't acknowledge your returns or email through there website, its in Liquidation at present and they dont give you your money back that you paid for goods which is so rude and cheeky and when you return goods they want to deduction of £4 which they have had in there returns policy

October 23, 2024
Unprompted review
Rated 1 out of 5 stars

Customer service non existent - purchase not recieved

Purchased a product I couldn't find on another UK website, but it's been well over a week and they've not even given it to Evri (2-3 days delivery). This company has no customer service at all, with no way of contacting them to query or complain on their website.
So poor.

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

This is a terrible company - waste of time and money

This is a terrible company. I bought a stylus that was advertised to work with the Samsung A9 tablet. I couldn't find one anywhere else so had to pay the high price they were charging for it, thinking that it was some special technology. It's not - that tablet is not enabled with palm recognition and wasn't designed to have a stylus used with it. So if you have to awkwardly hold the stylus in order to write with it, the same as any stylus you'll buy on Amazon for 1/3 the price. I'm being charged to return it, and upon paying to return it, have received no record of purchase in order to send it off. What a waste of time and money!

September 29, 2024
Unprompted review
Rated 1 out of 5 stars

I paid extra for Evri express delivery

I paid extra for Evri express delivery, and I don't know why. No tracking information on the Evri app and just spoken with the local Evri driver who was most courteous. He has no listing for my delivery. This is the second time I have had trouble with Mobilefun regarding delivery. Excellent products but customer service non existent. Never again.

September 23, 2024
Unprompted review

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