Mobisun Reviews 209

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

When I placed my order, I asked for extra packing bean that it was coming international I received it today. The boxes was wet punctured none whatsoever packing just the box itself. I made a video so... See more

Company replied

Rated 5 out of 5 stars

Had very good experience with the customer service. It is easy to reach Mobisun on the phone indicated in their website. The order was followed by an email from the business owner. In fact it’s great... See more

Company replied

Rated 5 out of 5 stars

I used the mobisun solar panel during a bicycle tour in Morocco. It worked perfectly for me. Either using it stationary or strapped to my tent-bag on the rack of my bicycle. It generated enough power... See more

Rated 5 out of 5 stars

Very happy with our purchase! I'm writing this review in English as I don't speak Dutch, sorry.... the powerpack and solar panels arrived really quickly and in perfect condition. We'll put it all to... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

Leverancier van mobiele zonnepanelen, powerbanks en generatoren. Het gaat hierbij om lichtgewicht, draagbare en high tech zonne-energie-, batterij-, accu- en generator-producten.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

209 reviews

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Rated 1 out of 5 stars

I received a package with no packing inside of it. I asked for extra packing the boxes, wet and broken. I don’t know if the unit works yet. I haven’t tried it yet. Very disappointed when I asked for e

When I placed my order, I asked for extra packing bean that it was coming international I received it today. The boxes was wet punctured none whatsoever packing just the box itself. I made a video so I can send it to you if you’d like to see it very disappointed. I just hope it works.

March 9, 2026
Mobisun logo

Reply from Mobisun

Dear William,

Thank you for your feedback, and we're truly sorry to hear about the condition in which your order arrived. That is definitely not the experience we want for our customers—especially for an international shipment.

We take packaging very seriously, and it’s concerning to hear that the box arrived wet and damaged, and that the requested extra protective packing was not included. We would really appreciate it if you could share the video with us, so we can investigate this properly with our logistics partner and prevent this from happening again.

In the meantime, please let us know if the product is functioning correctly. If there is any issue at all, we will of course make it right for you as quickly as possible.

Thank you for bringing this to our attention, and again, our sincere apologies for the inconvenience caused.

Kind regards,

Peter Klaren
Phipower.org

Rated 1 out of 5 stars

I wrote you because I wanted to return…

I wrote you because I wanted to return the backpack as it is not so big as it was said, but I got no answer at all.

March 19, 2023
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Reply from Mobisun

Hi Susana, we are so sorry for your inconvenience. The backpack is 60l as per specifications from our supplier. We responded to your request after one business day.

Rated 5 out of 5 stars

Had very good experience with the…

Had very good experience with the customer service. It is easy to reach Mobisun on the phone indicated in their website. The order was followed by an email from the business owner. In fact it’s great that the company website has info about people behind the business, their linked in profiles, etc. Important decision factor for me was that it is a European /Dutch company; since I live in the Netherlands I can easily contact them if there are any issues with the product. The power station we got from Mobisun was sent to my friends in Ukraine (the country is suffering from big power shortages due to the russian bombings). So far ( couple of weeks) no issue with the products.

January 11, 2023
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Reply from Mobisun

Many thanks:)

Rated 4 out of 5 stars

good product, problems with delivery

I made an order, paid for delivery to Ukraine to an unoccupied territory far from hostilities, where the post office delivers, but it turned out that it does not deliver to Ukraine. It was very unfortunate, especially since I really need a battery if the russians are going to launch missiles at critical infrastructure objects again. I had to organize delivery with transfers by myself. Although the product itself is of very high quality. Would be nice if you indicated on the site the current information about the delivery.

September 14, 2022
Rated 5 out of 5 stars

Very happy with our purchase

Very happy with our purchase!
I'm writing this review in English as I don't speak Dutch, sorry.... the powerpack and solar panels arrived really quickly and in perfect condition. We'll put it all to the test this weekend!

December 3, 2020
Rated 5 out of 5 stars

Thanks Mobisun

I bought from here a power bank made of graphene which is very cool and matches the description completely and I am completely satisfied

September 22, 2020
Unprompted review
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Reply from Mobisun

Thank you Ibrahim:)

Rated 5 out of 5 stars

Best customer care ever!

Best customer care ever!

Products are being thoroughly tested and so far have been fully matching the expectations.

August 11, 2020
Unprompted review
Rated 4 out of 5 stars

Solar generator from Mobisun.

Greetings.

So i just bought myself a 1500wh solar generator from Mobisun. The generator seems fine and in good and sturdy quality. I cannot give 5 stars as i have not yet testet it over time...

Also i would like to add their customer support have been VERY responsive and forthcoming. By mistake i was charged the VAT even though i purchased this from Norway and thus outside EU. This ment that i suddenly found myself double taxed.

Mobisun, and Peter Klaren, emidiatly responded upon my inquiry and refunded the 21% VAT. In my humble opinion the mark of a good company is not if they never make mistake. Its about how they handle things when it happens.

THUMBS UP !

Kenneth Jensen

July 10, 2020
Unprompted review
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Reply from Mobisun

Thanks Kenneth!

Rated 5 out of 5 stars

Best support ever

I had a connection issue with a solar panel and a power generator. The team of mobisun did everything they could to solve the problem. Great job!

June 29, 2020
Unprompted review
Mobisun logo

Reply from Mobisun

Thanks Christoph!

Rated 5 out of 5 stars

Super solar panel!

I used the mobisun solar panel during a bicycle tour in Morocco. It worked perfectly for me. Either using it stationary or strapped to my tent-bag on the rack of my bicycle. It generated enough power for my iPhone X and a Garmin gps device. Great panel! I also liked the way it is designed, lightweight with the zipped pocket on the back, plus the 4 mounting holes on each corner! Only the 4 heavy duty steel snap hooks are totally over sized and way too heavy!

November 10, 2019
Unprompted review

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