I needed help with changing the php version of our site, everytime I did it myself our site crashed so I reached out to their support. I couldn't be happier with their rapid and effective response. O... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's very rare that I need to contact customer support but when I do, I know their response will be quick. I raised a ticket today to confirm if .NET 10 runtime was installed on my VPS server. Their i... See more
Fast and effective service. Marin figured out what needed to get done and took care of the issue and fixed it so it shouldn’t happen again. MochaHost has knowledgeable and helpful service techs. That... See more
The Mochahost team are always on hand to help whenever I have queries with my mails, or hosting. Krasi was especially helpful, patient and professional. Well done to the team! 100% recommend... See more
Company replied
Company details
Information provided by various external sources
MochaHost is the leader in the affordable web hosting services, and has been in business for more than 15 years. Our company head quarters are based in Silicon Valley, California, with satellite customer service facilities in the mid-west, as well as Europe. The companies main data centers are located in Chicago (Illinois). MochaHost is a privately owned company maintaining more than 1,000,000 domains – rapidly growing by taking over a major share of the shared hosting market from main competitor companies such as GoDaddy, 1and1 and HostGator.
Contact info
2880 Zanker Rd #203, 95134, San Jose, United States
- 1.888.81.MOCHA
- info@mochahost.com
- www.mochahost.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Awesome helpdesk at Mochahost, they never dissapoint
Awesome helpdesk! they always sort out my problems. Kep up the good work.
July 7, 2026
solution and velocity
July 6, 2026
Efficiency and kindness
one of the few working AI agent. Once it diverted me to a human expert, he (Mr. Marin Cholakov) solved my issue in a matter of minutes
July 6, 2026
Unprompted review
Quick response
July 6, 2026
Unprompted review
Thank you for great help
July 6, 2026
The representative helped me resolve…
The representative helped me resolve both of my issues very quickly on July 4th.
July 4, 2026
Unprompted review
Very efficient service in renewing my…
Very efficient service in renewing my SSL certificate
July 4, 2026
Unprompted review
Quick resolution
Quick and effective solutions. Excellent help from Kim G
July 2, 2026
Unprompted review
Awesome services
Awesome services. Marin Cholakov is the best support person to interact with. Awesome People with Awesome service.
July 2, 2026
Unprompted review
Outstanding help by Malik M.
June 30, 2026
Unprompted review
Exceptional Technical Support & Reliable Hosting Infrastructure
We pleased to share our positive experience with MochaHost, particularly regarding their technical support team and the underlying quality of their hosting and data center management.
As a business owner, having a reliable hosting environment is crucial. Recently, we encountered a complex issue involving a Redis connection persistence problem and compatibility with the W3 Total Cache plugin on our site. These are not simple, surface-level issues; they require deep server and application-level knowledge to diagnose and resolve.
The MochaHost team, however, handled this with remarkable professionalism and technical expertise. They methodically diagnosed the problem and provided precise modifications to the plugin files, demonstrating a clear understanding of server-side caching mechanisms and application dependencies. Their ability to efficiently resolve this backend technical challenge reflects strong and competent data center management.
Since their intervention, our site has been functioning perfectly, with the expected performance and stability. This experience has reinforced my confidence in their infrastructure and their commitment to customer service.
For any business seeking a hosting provider that combines robust data center operations with a highly skilled and responsive support team, I highly recommend MochaHost.
June 23, 2026
Unprompted review
Very good web hosting and very quick…
Very good web hosting and very quick support via live chat 24/7. Great!
June 26, 2026
Unprompted review
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