Modamore Reviews 

42
TrustScore 1.5 out of 5

1.4

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Rated 3 out of 5 stars

I ordered a pair of shoes from the website. When my package arrived I was not given a order invoice and a refund and exchanges form and stamp. This puzzled me as to why it has been left out. I needed... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Modamore is the home of the latest trends and new styles sweeping across the streets of London, Paris and New York. Whether they are celebrities, fashion bloggers or bohemian hipsters we keep our eyes open to provide you with the best and only the BEST daily fashion doses. We are here to fulfil our duties – from new styles, latest updates to tailored advice just for you. The whole concept of Modamore itself is inspired by you as an individual. This is why we aim to make sure we keep carefully selected beautiful garments every season to keep you looking fresh.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

42 reviews

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1.4

All reviews

(42)

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Rated 5 out of 5 stars

Item was delivered within a few days

Item was delivered within a few days , they kept me informed via email at every stage, item was exactly what I wanted at the right price and there was no postage costs added - perfect!

September 12, 2017
Unprompted review
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Reply from Modamore

Thank you :)

Rated 5 out of 5 stars

Fantastic

First order with Modamore, unfortunately dress did not fit but i will definately use them again outstanding customer service, items delivered quickly, returns label inside, and refund processed the day they received item back, couldn't ask for more also excellent communication via email.

July 23, 2017
Unprompted review
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Reply from Modamore

Thank you so much :)

Rated 5 out of 5 stars

Very helpful and first class service.

I had problems placing an order online on the Sunday so I emailed asking for help.
When I checked my emails on Monday I was surprised to see a reply sent on Sunday!
Vicky was very helpful and I successfully completed my order on Monday.
I opted for the free postage and am delighted that my order was delivered today (Wednesday).
The tops are lovely - silky and not made of polyester but viscose, a natural fibre.
I thoroughly recommend Modamore for their first class service and will buy from them again.

June 21, 2017
Unprompted review
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Reply from Modamore

Thank you so much :)

Rated 3 out of 5 stars

Exchange of goods

I ordered a pair of shoes from the website. When my package arrived I was not given a order invoice and a refund and exchanges form and stamp. This puzzled me as to why it has been left out. I needed to exchange the shoes for a bigger size so I contacted Modamore help team and they helped me through the process from emailing me a returns and exchanges form and stamp. The delivery is fast and now I am happy with my shoes. I will say that this issue needs to be taken up with the packing team.

June 7, 2017
Unprompted review
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Reply from Modamore

Sorry for the inconvenience caused, we are always here to help :)

Rated 3 out of 5 stars

Lovely dress but did not deliver on …

Lovely dress but did not deliver on time even though I paid for next day delivery

May 30, 2017
Unprompted review
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Reply from Modamore

Hi, sorry if this caused a delay, any orders made after 4pm will get dispatched the next day due to the post office closing at 5pm.
Feel free to contact us anytime.
Thank you

Rated 5 out of 5 stars

5 stars

Great quality. Dress exactly as pictured. Delivery was super fast 2 days! Defo recommend

April 24, 2017
Unprompted review
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Reply from Modamore

Thank you :)

Rated 5 out of 5 stars

Great Service - Thank you!

The delivery was on time, the products were great and the customer service team were really helpful and friendly :)

April 12, 2017
Unprompted review
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Reply from Modamore

Thank you :)

Rated 1 out of 5 stars

Very bad sizing

April 1, 2017
Unprompted review
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Reply from Modamore

Hi, I'm really sorry to hear about this.
We will send you an email to resolve this for you right away.
Thanks

Rated 5 out of 5 stars

excellent experience with this company

seldom do you get a company that replies to queries so promptly. delivery is fast and goods are reasonable but good quality. I will definitely be using them again.

March 8, 2017
Unprompted review
Modamore logo

Reply from Modamore

Thank you so much :)

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