momox fashion Reviews 

14,384
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Very glad to find this excellent source of second-hand clothes online. The dress I ordered arrived beautifully packaged and perfect. However, I did have a question about it, and while the first person... See more

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Rated 3 out of 5 stars

Light but also a lot in the shade! Credit card payment is risky at Momox Fashion. Refunds take place in partial amounts! The total amount of my order was debited immediately after ordering within... See more

Company replied

Rated 3 out of 5 stars

Pros: fast shipment, refund Cons: clothes described as new or good condition had holes, color strains and looked like 100 washed

Company replied

Rated 5 out of 5 stars

Quick and easy to order. Good selection of clothes & lots of them unworn. Quick delivery & very easy returns

Company details

Written by the company

momoxfashion.com ist Deutschlands größter Second Hand Onlineshop. Bei uns finden Sie eine große Auswahl an gebrauchten Kleidungsstücken, Schuhen und Accessoires für Damen, Herren, Mädchen und Jungen. Dabei stehen mehr als eine Million qualitätsgeprüfter Artikel von über 2.000 Marken zur Verfügung.


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3.9

Great

TrustScore 4 out of 5

14K reviews

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No recent history of asking for reviews

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Replied to 79% of negative reviews

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3.9

All reviews

(14,384)

530 reviews in the last 12 months

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Rated 5 out of 5 stars

Alles perfekt!

Rasche Lieferung, ansprechendes Marketing, saubere und intakte Kleidung! Alles top!
Because I'm happyyyy...
Clap along if you feel like ubup is too cool..... ;)

July 23, 2020
Unprompted review
Rated 1 out of 5 stars

Dishonesty after delivered to wrong country

Exactly the same experience as another Belgian customer below... They shipped it to Romania instead of Belgium and emails were appalling, they did everything they could to keep the payment while they knew and recognised it was wrongly delivered to another country... (Was asked to wait, then after 2 months they said DHL had forwarded the package but there was no tracking and still it did not arrive)

Then they locked me out of my account (when I ask to change password no email arrives), thankfully I had screenshotted the DHL tracking history earlier because I has zero email with the tracking, and thankfully I paid through Pp

Really disappointed as I had bought several times from Ubup, this time was a stressful and dishonest transaction.

July 13, 2020
Unprompted review
Rated 4 out of 5 stars

A great site

A great site, easy navigation and free shipping.....but: Thereneeds to be better quality checks and control and there could be better size descriptions on Men shirts, such as slimifit, modern fit etc.

June 22, 2020
Unprompted review
Rated 4 out of 5 stars

The classification of goods is not…

The classification of goods is not always correct (for example, with the filter “men's shoes” set, women’s bags are sometimes included in the list of goods); orders' management in your account is extremely primitive. However, the goods are excellent, the service is perfect, and the store is constantly expanding, which is very important in a crisis.
Good luck!

June 12, 2020
Unprompted review
Rated 3 out of 5 stars

Shipped to the wrong country

My order was shipped to the wrong country (Austria instead of Belgium). I contacted customer service straight away when I saw the mistake in the tracking number. They replied politely that basically it's not their problem anymore, it's all DHL's fault, and all I need is to wait.
Well, 6 weeks later my package is delivered to a random person somewhere in Austria.

It wasn't my first order from Ubub, I've received packages from them before without an issue. Some items were in great conditions, however, some items arrived in the wrong size or with a ridiculous amount of moths holes (cashmere sweater). I guess this shop cares more about the quantity they sell rather than the quality of items or satisfaction of their customers. All in all a disappointing experience.

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Very good website

Very good website, I don't usually buy second hand, but I was searching particular brand with unique models,and here there are so many different things to buy. My choice was better than the picture. So, totally OK.

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome shop !!!

I am so happily surprised. I used second hand stores a lot before (like Vinted) but the main negative point was that you couldn't send back the clothes if it didn't fit. There it's not the case and that's great I don't have to keep clothes if they don't fit me ! Also, the clothes are as described and smell nice, and great offers. I truly recommend:) I found some super nice North face clothes for so cheap

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Very good

I love second hand, but I hate going to the actual physical stores--that's why Ubup it's perfect for me, I just love it that's its online and there are always some good finds, especially if you use the filters. :)

April 28, 2020
Unprompted review
Rated 4 out of 5 stars

For the first time less content

For the first time less content: I received shoes that are NOT sehr gut like UBUP promised but the heels are damaged so I wil not wear them and I also received a very dirty pair of trousers.....
Schade! I don’t return the items because from abroad shipping is not free and I do pay €10.
Why, I wonder? It should be less busier than normally.

April 20, 2020
Unprompted review

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