Great Product for frequent travelers! We would have liked to see more information relating to the coverage as it relates to the rest of Europe outside of France. We understand from one headline tha... See more
Company replied
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See what reviewers are saying
I recently signed up for Visa Required Health Insurance from Mondassur and couldn't be happier with my decision! The plans are explained in a very clear and straightforward way, so I knew exactly what... See more
Company replied
Quick, efficient, and at the right price. Could not be easier. Spoke with an agent who was professional and knowledgeable. Mondassur did an excellent job in providing us with our VISA insurance.
Company replied
The online process for generating a quote was very smooth and easy to understand. The follow-up service was also excellent - just a polite email offering to answer questions I might have, and I corres... See more
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Company details
About Mondassur
Written by the company
Mondassur is a broker specializing in international health insurance, dedicated to expatriates, students, travelers, and companies operating internationally. For over 20 years, we have been supporting policyholders of all nationalities in more than 150 countries, offering them reliable, flexible health coverage solutions tailored to each situation.
Contact info
4.6
Excellent
94 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Customer service is great
April 18, 2026
Simple, efficient and well priced
Simple, efficient and also well priced. Customer service was good.
April 10, 2026
Reply from Mondassur
Thank you for your review !
Affordable Medical Insurance Abroad
Detailed answers, professional communication and very quick feedback. Very affordable pricing for service and product
Reggie
04/08/2026
April 7, 2026
Reply from Mondassur
Thank you very much for your positive feedback !
The site was clear and easy to use.
The site was clear and easy to use. And the prices were quite reasonable.
April 7, 2026
Reply from Mondassur
Thank you for your feedback ! We're happy to hear that our pricing met your expectations.
Service
Service - I was please with the service. I had a Zoom meeting and Natalie was very informative.
April 10, 2026
Reply from Mondassur
Thank you ! We’ll be sure to pass along your kind words to Natalie.
Reply from Mondassur
Thank you, we’re glad to hear that our team was able to provide you with a quick reponse !
Easy and efficient
MONDAssur was very easy to work with. I was able to select the recommended policy quickly and purchase on line. The policy and cards were sent as soon as I made the purchase.
April 2, 2026
Reply from Mondassur
Thank you, we’re happy to hear that the subscription process was smooth !
Lack of communication when asking for a refund
I changed my earlier review because my issue was resolved.
March 31, 2026
Reply from Mondassur
Thank you for your positive review and for your trust !
The online process for generating a…
The online process for generating a quote was very smooth and easy to understand. The follow-up service was also excellent - just a polite email offering to answer questions I might have, and I corresponded with Gabriel, who was great. Thank you very much!
March 24, 2026
Reply from Mondassur
Thank you, we appreciate your positive comments regarding Gabriel. We will be sure to share your feedback with him :)
Your website was super easy to navigate & payment was easy peasy.
Your website was super easy to navigate. The online purchasing (Lyra) worked flawlessly. Your agent Natalie McCullough (MONDassur Business Developer) provided quick, accurate responses to our initial request for quotes and information about MONDasssur "Europe Access" insurance. She continued her excellent follow-up by providing quick answers to all our subsequent questions.
March 25, 2026
Reply from Mondassur
Thank you ! Natalie is pleased to know that her support made a difference in your experience.
I am not skilled in the use of internet…
I am not skilled in the use of internet but found the website well presented and instructions easy to follow.no problems at all.
March 19, 2026
Reply from Mondassur
Thank you very much for your kind feedback, we are happy to hear that you found our website clear and easy to use !
Efficient
It worked well, my renewal was quickly achieved, and the payment went through seamlessly.
March 18, 2026
Reply from Mondassur
Thank you for your positive review :)
Very easy and simple application…
Very easy and simple application process. Regular user :-)
March 17, 2026
Reply from Mondassur
Thank you very much ! We truly appreciate your continued trust as a regular user
Way cheaper than the competition in the US.
We purchased travel insurance through Mondassur several times now. Fortunately, we never needed to claim a thing, but the insurance purchase was completed in 5 minutes. Very easy, cheaper than all the American insurance companies, and all in all very convenient.
March 5, 2026
Reply from Mondassur
Thank you very much for your feedback and for choosing Mondassur several times ! We are pleased to hear that you found the subscription process quick and convenient
Professional and efficient
Quick, efficient, and at the right price. Could not be easier. Spoke with an agent who was professional and knowledgeable. Mondassur did an excellent job in providing us with our VISA insurance.
March 10, 2026
Reply from Mondassur
Thank you very much !
Your Agent Natalie was most helpful in…
Your Agent Natalie was most helpful in giving me the confidence that this program will work for my wife and I. Now the real test of the process. Will we get our Visa. I will complete another review when we are through that process.
March 9, 2026
Reply from Mondassur
We are pleased to hear that Natalie was able to assist you and provide the information needed to help you move forward !
Your website is amazing
Your website is amazing - much easier to use than other insurance providers! Also, you allow the buyer to pay for an entire year upfront.
March 4, 2026
Reply from Mondassur
Thank you very much !
Reply from Mondassur
Thank you very much for your feedback !
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