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Mondial Tissus est une enseigne française de référence dédiée à la couture, aux tissus, à la décoration textile, au DIY et aux loisirs créatifs. Depuis plus de 40 ans, Mondial Tissus accompagne les passionnés, les débutants comme les confirmés, dans la réalisation de tous leurs projets créatifs, personnels ou professionnels. Dans ses magasins partout en France et sur mondialtissus.fr, Mondial Tissus propose un très large choix de tissus au mètre : tissus d’habillement, tissus d’ameublement, tissus pour rideaux, coussins, nappes, linge de maison, tissus pour patchwork, tissus pour enfants, tissus techniques et tissus tendance. L’enseigne offre également une mercerie complète avec fils, boutons, fermetures, rubans, biais, élastiques, patrons, accessoires de couture et matériel de broderie. Mondial Tissus distribue aussi des machines à coudre, surjeteuses, recouvreuses, mannequins de couture et accessoires pour équiper tous les ateliers, ainsi qu’un service de réparation de machines à coudre dans certains magasins. L’enseigne propose des cours de couture pour apprendre à coudre, se perfectionner, découvrir de nouvelles techniques et gagner en autonomie. Un service de confection sur-mesure permet également de réaliser des projets de décoration textile personnalisés : rideaux, voilages, coussins, housses, nappes ou stores. Mondial Tissus s’engage à rendre la création accessible à tous, à encourager l’expression personnelle, la transmission des savoir-faire et une consommation plus responsable grâce à des gammes durables et des conseils adaptés. Chaque jour, les équipes Mondial Tissus accompagnent les clients avec passion, expertise et bienveillance, pour que chaque projet devienne une réussite, du plus simple au plus créatif 🧵✂️
840 Route du Mas Rillier, 69140, RILLIEUX LA PAPE, France
3.1
421 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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My item got delivered with zero protective packaging and I had paid for over 50€ when I emailed I did not get any option to get a switch or anything like that. Only a copy paste message. I was going to store them in the packaging but the packaging was ruined.
Quality mediocre. product not corresponding to pictures. Colors are very different.
Return management is non existing. you have to do all on your own and if you want to return some tissue on your own, due the weight you will pay more than the tissue itself...
Reply from MONDIAL TISSUS
Hello,
We are truly sorry to hear that the fabric you received did not meet your expectations. We believe every creative project should start with a 'love at first sight' moment, and we regret that wasn't the case this time.
Regarding returns from Italy, shipping costs are usually covered by the customer for standard returns. However, we want to ensure you are not penalized in the event of a quality or conformity issue.
After reviewing your customer file, we are happy to confirm that a prepaid return label was indeed sent to you by our customer service team. This means you will not have any shipping costs to pay for this return. Please feel free to check your spam or junk folder if you haven't seen it yet.
We remain at your full disposal to assist you and hope to have the chance to inspire your future creations very soon.
Best regards,
The Mondial Tissus Team
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