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Mondo Convenienza Italia Reviews 

72,944
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Most kitchen appliances developed faults in less than 3 years. When the engineer came to check, he told us they were not new when we purchased the kitchen, he showed us the different parts used insid... See more

Rated 3 out of 5 stars

General easy experience good service in the showroom. Quick pick up at the warehouse. The furniture was wanted was available immediately. The instruction of assembly of the furniture is very complic... See more

Rated 5 out of 5 stars

Delivery was perfect, not an easy job for the delivery service when you live on a main road. Table assembled well and the delivery men were courteous and respectful. I will definitely be buying from... See more

Company replied

Rated 5 out of 5 stars

Davidel was the salesperson that assisted us in choosing the furniture. He is very patient and explains in details. The delivery was done on time and very happy with the furniture.

Company replied

Company details

  1. Fitted Furniture Supplier

About Mondo Convenienza Italia

Written by the company

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Mondo Convenienza è un’azienda italiana specializzata nella grande distribuzione organizzata di mobili e complementi d’arredo al miglior rapporto qualità-prezzo sul mercato, per rendere la casa un progetto alla portata di tutti.

I nostri prodotti

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Arredamento per la casa a prezzi imbattibili! Nel nostro e-commerce, come nei nostri 47 punti vendita in tutta Italia, trovi soluzioni complete per ogni ambiente: mobili per il soggiorno, camere da letto, camerette, cucine, divani, bagni e molto altro.


Scopri tutti i prodotti


Arrediamo insieme, comodamente a casa tua!

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Con DolceCasa arredare non è mai stato così semplice. Un nostro esperto viene a casa tua, ascolta le tue esigenze, prende le misure e ti presenta le soluzioni più adatte per il tuo spazio! Il prezzo? 60€ completamente rimborsabili con un acquisto di 1.500€.


Scopri DolceCasa


Scegli dove, come e quando acquistare.

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Siamo sempre vicino a te, in tanti modi diversi.
Puoi esplorare il nostro e-commerce, visitarci in negozio, collegarti con noi in videochiamata o progettare i tuoi spazi con un nostro esperto direttamente a casa tua con DolceCasa.


Scopri di più


Sfoglia il nostro catalogo

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Sfoglia il catalogo e scopri le migliori offerte in negozio e online!


Sfoglia il catalogo

Mondo Convenienza. La nostra forza è il prezzo.

Written by the company

Servizio clienti dedicato 7 giorni su 7 - Tel. 0691515
Il nostro servizio di supporto al cliente è a tua completa disposizione. I nostri consulenti personali vengono formati in modo continuativo per offrirti la migliore assistenza e rispondono sempre dall'Italia al fine di garantire i più alti standard qualitativi.

Contact info

Promotion box for Mondo Convenienza Italia

Scopri i nostri prodotti Miglior prezzo

Approfitta delle nostre promozioni online.

3.9

Great

TrustScore 4 out of 5

73K reviews

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3.9

All reviews

(72,944)

6,770 reviews in the last 12 months

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Rated 4 out of 5 stars

Everything was oka

All the stuff kind and friendly

November 5, 2023
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Reply from Mondo Convenienza Italia

Hi, thank you for taking your time to review us!
We constantly do our best to offer our customers high-quality services and the best selection of products. We are pleased to do so and we hope to see you soon in our stores. Have a great day!

Rated 1 out of 5 stars

Ritardo di merce

November 4, 2023
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Reply from Mondo Convenienza Italia

Buongiorno, ci dispiace leggere del disagio che le abbiamo arrecato. Abbiamo pertanto provveduto ad inoltrare la sua segnalazione al reparto competente che la contatterà appena possibile per la risoluzione della problematica. Saluti

Rated 5 out of 5 stars

Good Equipment 

They have quality materials good for the chairs good designs and everything about them is okay I love to buy more from them 

February 8, 2023
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Reply from Mondo Convenienza Italia

Hi, thank you for taking your time to review us!
We constantly do our best to offer our customers high-quality services and the best selection of products. We are pleased to do so and we hope to see you soon in our stores Mondo Convenienza. Have a great day!

Rated 5 out of 5 stars

Precisi efficienti!

October 25, 2023
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Reply from Mondo Convenienza Italia

Grazie mille Armando. L'efficienza è un punto fondamentale, sul quale basiamo tutto il nostro lavoro quotidiano qui a Mondo Convenienza, al fine di rendere i nostri servizi sempre ottimali. Torna a trovarci 😉

Rated 5 out of 5 stars
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Reply from Mondo Convenienza Italia

Grazie mille Chiara. La professionalità è un punto fondamentale, sul quale basiamo tutto il nostro lavoro quotidiano qui a Mondo Convenienza, al fine di rendere i nostri servizi sempre ottimali. Torna a trovarci 😉

Rated 5 out of 5 stars

Efficienza

Efficienza, gentilezza e cortesia, da parte di tutto il personale

October 28, 2023
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Reply from Mondo Convenienza Italia

Grazie. Efficienza, gentilezza e cortesia sono qualità che contraddistinguono tutto lo staff di Mondo Convenienza e sapere che tu sia riuscita a coglierle ci rende estremamente orgogliosi del lavoro che portiamo avanti giorno dopo giorno con grande impegno. Continueremo a percorrere questa strada per non deluderti mai 😉

Rated 5 out of 5 stars

Personale efficiente e molto gentili e…

Personale efficiente e molto gentili e disponibili

October 27, 2023
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Reply from Mondo Convenienza Italia

Grazie mille Vincenza. Efficienza, gentilezza e disponibilità sono punti fondamentali, sui quali basiamo tutto il nostro lavoro quotidiano qui a Mondo Convenienza, al fine di rendere i nostri servizi sempre ottimali. Torna a trovarci 😉

Rated 5 out of 5 stars

Personale gentile e competente

Personale gentile e competente. Precisione ed efficienza nelle procedure. Puntualità negli appuntamenti

October 25, 2023
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Reply from Mondo Convenienza Italia

Grazie Giuseppina, ci fa molto piacere sapere che il tuo acquisto chiavi in mano in Mondo Convenienza sia riuscito a soddisfare appieno le tue aspettative. Ci fa ancora più piacere leggere la tua nota sull'educazione del nostro personale. Per noi il cliente è al centro di qualsiasi attività e a lui dobbiamo il massimo rispetto e tutta la nostra gratitudine per la fiducia che ripone in noi scegliendoci come azienda e aprendoci la porta della sua casa per permetterci di realizzare il suo sogno di arredo.

Rated 5 out of 5 stars
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Reply from Mondo Convenienza Italia

Grazie mille! Siamo molto contenti di essere riusciti ad offrirti il miglior rapporto qualità prezzo sulla camera che hai scelto e che le nostre persone siano riuscite ad accompagnarti con gentilezza e competenza lungo tutto il tuo ciclo d'acquisto. Dal supporto personalizzato in fase di vendita, fino alla consegna e montaggio direttamente a casa tua. La nostra forza siete voi clienti e riuscire a soddisfare appieno le vostre aspettative è una missione che noi di Mondo Convenienza perseguiamo giorno dopo giorno con tantissimo impegno. Torna a trovarci 🙂

Rated 5 out of 5 stars

Puntuali ed efficienti.

October 24, 2023
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Reply from Mondo Convenienza Italia

Grazie Concetta! Puntualità, correttezza e professionalità sono qualità che contraddistinguono tutto lo staff di Mondo Convenienza e sapere che tu sia riuscita a coglierle ci rende estremamente orgogliosi del lavoro che portiamo avanti giorno dopo giorno con grande impegno. Continueremo a percorrere questa strada per non deluderti mai 😉

Rated 1 out of 5 stars

We ordered back in July from this…

We ordered back in July from this company, over a month ago we sent them 2 payments as requested by them. They gave us an appointment for the 16th October. Without any notice we received an e-mail saying that the appointment was cancelled without any explanation. Over the hone they said that the payment was not received, our bank confirms that the payment reached them 100% we sent them all information proof of payment, unique transaction code to help track the payment if it was really the case that it didn't arrive....but guess what no reply whatsoever, made numerous calls they always promise to call back but never do.....Just a piece of advice the difference in price from other reputable companies is not very big so I would recommend to choose someone more reliable.

October 12, 2023
Unprompted review
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Reply from Mondo Convenienza Italia

Hi Paul, we are so sorry to read these words.
We constantly try to satisfy our customers’ requests and find solutions to any possible problem. For this reason, we encourage you to provide us with your order number, phone and email-address. We will immediately report this issue to our customer service that will contact you as soon as possible.
Thank you for your attention. Have a good day!

Rated 5 out of 5 stars
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Reply from Mondo Convenienza Italia

Grazie mille Alberto. Efficienza e puntualità sono punti fondamentali, sui quali basiamo tutto il nostro lavoro quotidiano qui a Mondo Convenienza, al fine di rendere i nostri servizi sempre ottimali. Torna a trovarci 😉

Rated 5 out of 5 stars

Very Good Service

Efficient a food service. Thank you

October 7, 2023
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Reply from Mondo Convenienza Italia

Hi Helena, thank you for taking your time to review us!
We constantly do our best to offer our customers high-quality services and the best selection of products. We are pleased to do so and we hope to see you soon in our stores Mondo Convenienza. Have a great day!

Rated 5 out of 5 stars
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Reply from Mondo Convenienza Italia

Gentile cliente, siamo molto felici di aver soddisfatto le tue aspettative ed aver reso tutto perfetto. Accontentare i nostri clienti è, infatti, il nostro primo obiettivo. Grazie ancora e torna a trovarci presto in Mondo Convenienza 😊

Rated 5 out of 5 stars

efficienza

attenti alle esigenze del cliente

September 26, 2023
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Reply from Mondo Convenienza Italia

Grazie mille Marilina! Siamo davvero felici di leggere il tuo apprezzamento sia nei confronti del nostro prodotto che del servizio a te riservato. Andare incontro alle esigenze dei nostri clienti è molto importante per Mondo Convenienza poiché la priorità è sempre offrire a tutti voi la migliore esperienza d'acquisto possibile. 😉

Rated 5 out of 5 stars

Corrieri gentili

Corrieri gentili, disponibili ed educati. Armadio perfetto.

September 26, 2023
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Reply from Mondo Convenienza Italia

Grazie mille Maria, leggere la soddisfazione nelle tue parole è per noi una riconferma importante di come la strada intrapresa sia quella giusta. Puntiamo tutto sull'esperienza d'acquisto e sulla soddisfazione dei nostri clienti perché capiamo per primi l'importanza della scelta che stanno facendo. Per noi di Mondo Convenienza è emozionante sapere di essere oggi nelle case degli italiani soddisfatti del nostro operato. Grazie per la tua preferenza e per il tuo feedback.

Rated 1 out of 5 stars

Update……on Beware

Update……on Beware
I was promised the legs Aug 16, then the 25th for sure, then Sept 1 and recently chatted on website but no response and no update how or when these legs are being delivered. My trust is this business is not just broken, it’s completely destroyed. Mondo Convenienza if you’re reading this, email me how and when you plan to resolve this and don’t bother with apologies, it’s the ACTIONS that speak to me. Adding insult to injury, MC replied with the same auto response. info provided several times previously but here it is again RR3MB3J7E. Once again, my phone and email are attached to the order number.

September 8, 2023
Unprompted review
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Reply from Mondo Convenienza Italia

Hi Rose, we are so sorry to read these words.
We constantly try to satisfy our customers’ requests and find solutions to any possible problem. For this reason, we encourage you to provide us with your order number, phone and email-address. We will immediately report this issue to our customer service that will contact you as soon as possible.
Thank you for your attention. Have a good day!

Rated 1 out of 5 stars

I was incredibly disappointed with the…

I was incredibly disappointed with the service . Not only did the engineer that arrived to take the measurements of my kitchen get my measurements wrong by an extra 10cm , I had to revisit the store three times to change the measurements because of this as well as ,spend 3 hours explaining each individual item in regards to my kitchen . Once settling this problem , I had found that on the Day of the assembly of my kitchen 3 vital items were missing I.e the chairs , tap and frame for my countertop . I had already experienced a problem like this before where I ordered a set for my bedroom in which they forgot to bring the chairs again and thus I had to wait an extra 4 months . During this time the door for my bedroom closet was bent and thus couldn’t be assembled that day so I had to wait an extra couple months just for that . Lastly the colour for my countertop arrived a dark grey when I ordered a completely different colour . In fact only one cupboard arrived in that correct colour for my kitchen set .In conclusion I would not recommend buying from this store unless you want to be stressed .

August 24, 2023
Unprompted review
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Reply from Mondo Convenienza Italia

Hi Nadia, thank you for taking your time to review us!
We constantly do our best to offer our customers high-quality services and the best selection of products. We are pleased to do so and we hope to see you soon in our stores Mondo Convenienza. Have a great day!

Rated 1 out of 5 stars

Horrible after sales service

Horrible after sales service! Missing items in our order including the fridge unit- had to order it and buy again! And the kitchen top came the wrong size and…. the box- kit for setting up the wardrobe was also missing! We asked to buy it on “helpline” , and emails to servzio clienti ecc ecc, but “ci dispiace non vendiamo pezzi di ricambio” so you expect us to buy a whole new wardrobe just for missing rails, wheels, screws and bolts??
And , please, don’t bother replying and asking us to call 06-91515, absolutely no help.

August 23, 2023
Unprompted review
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Reply from Mondo Convenienza Italia

Hi Matteo, we are so sorry to read these words.
We constantly try to satisfy our customers’ requests and find solutions to any possible problem. For this reason, we encourage you to provide us with your order number, phone and email-address. We will immediately report this issue to our customer service that will contact you as soon as possible.
Thank you for your attention. Have a good day!

Rated 1 out of 5 stars

Missing items

Ordered everything from them...few items missing...from kitchen - fridge cupboard plus the two sides, bench top joint cut the wrong size...didn't check the itemsi within the 7 days of delivery as I relied on them to get what I ordered and had paid for...had to re order the three pieces again.
Bedroom suite sliding wardrobe missing all the assembly pieces. I rang to purchase the pieces again and was told they don't sell them separately.... ridiculous...I now have a wardrobe that can't be assembled. If they won't help me find a solution.....never again! We have already contacted that number.... they were of no help at all.... We are willing to pay for the assembly kit and they can't even help us with that. Total disgrace!

August 1, 2023
Unprompted review
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Reply from Mondo Convenienza Italia

Hi Louis, we are so sorry to read these words.
We constantly try to satisfy our customers’ requests and find solutions to any possible problem. For this reason, we encourage you to call at the following number 06 91515 to notify what happened. We’re sure it was an uncommon instance, we'll do better next time. Thank you again!

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