MoneySuperMarket Reviews 

58,709
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 23,231 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the remarkably quick and simple process of searching, finding, and easily comparing various home, car, and utility policies online. People deeply appreciate the extremely simple and clear platform that consistently offers highly competitive prices and actually helps them save money effortlessly every single time. However, some people mentioned encountering occasional minor website technical errors or missing out completely on promised promotional rewards like cashback offers later on. A few consumers also noted that certain displayed insurance quotes were already outdated or required filling out far too much detailed personal information beforehand.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently reporting significant savings on car and home... See more

User experience

People report positive experiences with user_experience, highlighting a straightforward and easy-to-navigate... See more

Website

Customers had positive experiences with website, describing the platform as very easy to navigate and user... See more

Value for money

Users describe positive interactions with value_for_money, highlighting significant savings on car insurance... See more

Service

Clients share positive opinions on service, noting that it is fast, straightforward, and efficient for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Filling out one long form and Money Super Market applying it against many car insurance firms made the process of finding a better car insurance very easy! The number of returns was very impressive, a... See more

Rated 5 out of 5 stars

I had an early renewal reminder, even before my current insurer. I checked out of curiosity, it was £20 per month cheaper than what I pay now. Usually there's not much difference, and I end up aut... See more

Rated 5 out of 5 stars

The app was quick and easy to use. A large range of companies were returned with various prices. Once I had been redirected to the company website. The purchase price was extremely quick. Documentatio... See more

Rated 5 out of 5 stars

A very straightforward, easy to use platform with most of the car insurance companies participating. I was able to find the offer I was looking for very quickly and click through to finish the proces... See more


Company details

  1. Price Comparison Site
  2. Insurance Agency
  3. Non-Bank Financial Service

About MoneySuperMarket

Written by the company

We're on a mission to save Britain some serious money.

Saving a little bit is easy, but with bills rising every week, now is the time for BIG wins.

From car insurance to broadband, home insurance to credit cards, there are always more ways to save with MoneySuperMarket.

We're by your side, helping you super save like a boss.

If we can't save Britain money now, no one can.

Mission £1 Billion

Written by the company

It's time to super save on your household bills
We're on a mission to save Britain some serious money, starting with you. Our mission is to save the nation £1 billion on household bills - right when we all need it most. From car insurance to broadband, home insurance to credit cards, we've got you covered. So, before you do anything else today, compare prices and find out how much you could save. If we can't save Britain money now, no one can.

Super Save Price Promise

Found the same car or home insurance deal for less? We'll refund the difference and give you a choice of £20 gift card*

Found the same car or home insurance deal for less? We'll refund the difference and give you a choice of £20 gift card*
Found the same deal for less? We'll price match* and more.

Just buy your car or home insurance through us, and if you find a cheaper like-for-like quote from the same insurance company, on the same day, we'll refund the difference.

Plus, we'll give you a choice of £20 gift card.

*Restrictions and T&Cs apply. Find out more here.

Contact info

Earn up to £130* in rewards each year

Earn rewards every time you buy a qualifying product. *T&Cs apply.

4.8

Excellent

TrustScore 5 out of 5

59K reviews

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4.8

All reviews

(58,709)

21,822 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to find affordable insurance.

Once you have filled in your details the first time you use the site, makes it very convenient each time you need to renew any insurances. It takes very little time for quotes to be found and the layout is easy to navigate which makes it easy to compare quotes. Using this site, I saved £600 on my home insurance, getting a like for like policy.

August 6, 2026
Rated 2 out of 5 stars

MSM has been my go-to insurance site…

MSM has been my go-to insurance site for a couple of decades and I've done freelance work for the group in the past. So I'm starting this by saying I love MSM and the fact they have independence in a market crowded with bank owned companies.

However - the rewards can now only be accessed via an application that must be downloaded to my phone. It won't work on my old phone and I'm not spending hundreds of pounds to save a couple of quid.

I appreciate that data gathering is vital to any online organisation and that having customers use an "app" makes that much easier, but I'm not sure the direction of travel for MSM is a road I wish to tread.

I have also noticed that my renewal quotes over the last few years have been lower than the previous year, and indeed, lower than the MSM prices, and the email comms have been increasing.

August 10, 2026
Unprompted review
MoneySuperMarket logo

Reply from MoneySuperMarket

Hi Rick,

We truly appreciate your long-standing loyalty and the kind words about our independence in the market. We understand your concerns regarding the app-only access for rewards and how this impacts your experience, especially with older phone models. We are always evaluating our platforms to ensure they are accessible and beneficial for all our customers.

We also acknowledge your observations about renewal quotes and the increase in email communications. Your feedback is invaluable as it helps us to continually improve our services and ensure we are meeting our customers' needs effectively. We are taking your comments into serious consideration as we plan future updates and communications strategies.

If you have any further questions or need support please contact us at customerservices@moneysupermarket.com and the team will be happy to help.

Customer Support Team , MoneySuperMarket

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