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Company details

  1. Stock Exchange Building

Information provided by various external sources

Monfex — the best crypto trading broker. Trade top cryptocurrencies with up to 50X leverage: Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Dash (DASH) and more.


Contact info

You should know

1.4

Bad

TrustScore 1.5 out of 5

62 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My experience with this company has…

My experience with this company has been nothing short of a disaster, why did my account get closed just when i requested for a withdrawal, several weeks have passed but i keep getting automated replies with no solution, company has been found on cautionary lists, I wonder why they are still allowed to operate.

June 18, 2024
Unprompted review
Rated 1 out of 5 stars

lost a lot to monfex and it seemed…

lost a lot to monfex and it seemed impossible to get it back after a while until i had the help of professionals at heaton 2014 limited. I eventually got back my investment even after their website stopped working.

January 4, 2022
Unprompted review
Rated 1 out of 5 stars

Monfex scam

Last year November 2020 I signed up with monfex to try my hand at trading starting with the minimum of 250$ to invest. I made payment via credit card and supplied all necessary documents for verification. I then got a so called investor who would assit me with how to trade. I just did the tutorial on how to go about trading and decided that it's not for me. I sent them an email advising that am no longer interested and want a refund... Well that was in November 2020. It's now June 2021 and still no refund after numerous emails and promises and investigating on there part as to where the money went 🤔
All I receive is automated emails like this.
Hello,

Your request (262111) has been received and will be reviewed by our Compliance & Support Department. Please note, all requests are handled in the order they are received and will be responded to within 1 to 3 business days.

Thank you and have a great day!

Sincerely,

Compliance & Support Department

This email is a service from LegacyFx. Delivered by Zendesk
[DO8XQV-WY73]..
How annoying and FRUSTRATING.. No one bothers to follow up, or even a courtesy email regarding progress of the refund. Clearly they no longer interested and you just became a big fat ZERO after they take your hard earned money. PLEASE DO NOT USE THIS COMPANY EVER.. THEY ARE A. MAJOR SCAM.!!!!

June 8, 2021
Unprompted review
Monfex. logo

Reply from Monfex.

Dear Customer,

Please provide your customer information so we can identify your account in our system. Part of the conversation presented doesn't correspond to our Customer Care department.

Thank you,
Monfex Customer Care

Rated 5 out of 5 stars

Profitable platform

Personally, I think that this is a good opportunity to earn money online with small investments. In the first week of working with this platform, I had some passing questions, but the technical support answered them within a few minutes. I have already tested the platform for myself in a few months and started to increase my investments. I hope that the case will continue to move forward in this way. At the moment, I am satisfied with everything

February 15, 2021
Unprompted review
Rated 4 out of 5 stars

Work experience in Monfex

I've been working online with Monfex for 2 months now and I've already got the result. It was difficult at first, but after training it became easier and clearer. Their site is very user-friendly with a good interface and the support team works around the clock. You can make money with little investment. The money comes out a few days after the application.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Best trading platform on the market!

The simplest and cheapest system in the world! Just give it a try and you will see for yourself….everything online...no paperwork….you receive amazing membership service, I love these guys, and I love Bitcoin for making me so much money! Thank you!

October 19, 2019
Unprompted review
Rated 5 out of 5 stars

I keep my money here.

I have been training with virtual for a month, and recently I started a real portfolio. Fast transactions, reliable analytics. Until now, no issues appear and they are totally different from other crypto trading platforms. Keep up the good work!

October 5, 2019
Unprompted review
Rated 5 out of 5 stars

Decided to join and give a shot

Just registered recently and so far everything works great. I contacted the support and everything was quickly as thunder.
Large cryptocurrency trading platform and great community.
I have not yet tried to withdraw something, so helpfully, that goes well.
So far, I love them and I give 5 in advance and hope the withdrawal will be easy.

September 28, 2019
Unprompted review
Rated 5 out of 5 stars

Weekly trader

While going through top authors on TradingView led me to find Monfex as a trading community.
Friendly support assistance and progressively active analysts.

September 21, 2019
Unprompted review
Rated 4 out of 5 stars

Good analytic data services.

Good looking platform.
The simplicity of the tools made me wonder.
After found Monfex analytics ideas followed the guidance and so far, so good.
I struggled to find Monfex trading ideas on a specific crypto pairs.
Could be recommended.

September 14, 2019
Unprompted review
Monfex. logo

Reply from Monfex.

Dear Manfred,

We are glad to know that you find our platform and ideas useful. We will do our best to provide fast and exceptional information/ideas about all crypto pairs. Thank you for your suggestions,

Should you have any questions, feel free to drop an email to support@monfex.com and our Customer Success managers will reply asap.

Monfex Team

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