Monkeyhobby Reviews 

12
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hobby Store
  2. also in
  3. Model Shop

Information provided by various external sources

Largest retailers of Remote Control Helicopters, cars, trucks, planes, drifts cars and Lipo Batteries, more. RC HSP parts and FMS plans parts available online from Monkey Hobby


Contact info

3.8

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(12)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great online hobby shop

Had a good experience dealing with Monkey Hobby recently, the products I bought were sensibly priced, very well packed, shipping was trackable and price was fine.
I had a few questions and they got back to me pretty quickly by email, (use the infomonkeyhobby@ gmail address on their website, not the sales@monkeyhobby address on their product confirmation). Will try to buy from them again as they stock some products like Dinogy Lipos and Tomcat motors. I think you can buy from them via Aliexpress also but a lot more stock on their main web page.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Another successful order

Another successful order
Ordered more KDS parts from Monkey Hobby without issue, they arrived today. Delivery time was about 2 weeks to New Zealand

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!!!!!

Got email saying my order shipped on 9-11-23. I was told on 10-5-23 to allow more time. 15-25 business days for shipping. On the 25th business day 10-19-23 I sent another message, This time they said it was delivered on 9-26-23 and to check with post office. So basically when I emailed before and they told me to allow more time the package had already been deliveried??? Oh course post office isnt able to help so I still have no product and company wont give refund. After reading reviews this has happened to many others

October 23, 2023
Unprompted review
Rated 1 out of 5 stars

Never received order

Never received order. Requested refund. Got the "Covid" as excuse. Over 2 months late. Requested refund again. Do not expect any results. Too Bad, Too Sad. Lesson learned.

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

336g hydraulic rc excavator

The part I needed for a 336g hydraulic excavator 1/16 scale was shipped in a few weeks, the parts for the excavator are hard to find they have every part I need. Quick shipping and great prices!

February 2, 2022
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, advertise goods they dont have, dont reply to emails and, use the scam tracking site 17track that pretends to follow non exisent goods round the world.
Avoid at all costs!

November 3, 2021
Unprompted review
Rated 1 out of 5 stars

Keep care with this shop

Keep care with this shop. I ordered some items and the shop send me some wrong items. The shop told me that I have to pay the full return costs. This is not correct, keep care with this shop!!!!!!!!

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend

I highly recommend. I received what I ordered in 10 days to Arizona. Thats pretty damn good from China. Very reasonable prices.

February 16, 2021
Unprompted review
Rated 4 out of 5 stars

Strange Beginning

This started off scary but it ended up great. I had first placed an order for some parts with them about 6 weeks ago. I didn’t receive tracking or anything for over a week which was very concerning. I tried to email them a couple of times but still got no response. I ended up trying to call them overseas but due to the time difference no one had answered. My biggest concern was that I might not be able to communicate with them. Later that evening I received a text from them letting me know who they were and they asked if I needed help. After texting for a bit they helped me very much because I had originally ordered the wrong parts. They directed me to the correct items and continued to text with me until everything was figured out. They then canceled the first order so I could purchase the correct items. After that they informed me that the items would ship out soon and be delivered in a few weeks. I waited quite some time before receiving a tracking number but it was from the US and only a purchased label. I emailed and texted them with concerns because I expected movement from the shipper by now and I started to suspect fraud. I’ve seen other posts from people stating that they never received their orders so I was a bit nervous. They explained to me that it would be a bit more time for the items to reach the US and then shipped to my address. About 2 weeks later it finally updated and began moving toward my home. I was now wondering if it would be what I ordered or some piece of junk to show that I received something. Well, I received the package today, and it was Exactly What I Needed/Ordered. I couldn’t be happier!! The parts I needed are very hard to find and they were helpful enough to ensure I got the correct items. If it hadn’t been so scary in the beginning and the delay in tracking I would have given them 5 Stars. I expected a tracking number instantly that showed progress from China but obviously they use a different service. I am very happy with everything and I will absolutely buy from them again. Thanks MonkeyHobby!!

August 1, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look