The shipping was exceptionally fast, taking only approximately eight days from Paris to Hawaii. Upon arrival, the product was in pristine condition, with no scratches, dents, or unpleasant odors. I ha... See more
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Pleasantly surprised. Came across these Ugg Sandals that were not available here in the US. Was quite hesitant but ordered them not sure what to expect, and they arrived much earlier than anticipated... See more
Company replied
I was very hesitant to order from this site but overall had a good experience. I ordered a Coach bag and immediately received confirmation and tracking info a few days later. Bag was shipped through D... See more
Company replied
Monnier Paris are great place for luxury shopping with amazing prices and great customer service! I ordered an amazing shoes from them and they was great! Authentic, fair prices, fast shipping and gre... See more
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Company details
About Monnier Paris
Written by the company
MONNIER Paris is the leading online destination for women’s fashion accessories. Discover the website’s many handbags, scarves, shawls, hats, sunglasses, jewellery and watches. To satisfy every season’s current trends, MONNIER Paris offers the latest handbags and accessories collections from the most renowned luxury brands: Balenciaga, Burberry, Acne Studio, Wandler, Jacquemus...
Contact info
2 place des Victoires, 75001, Paris, France
- +44 2035144833
- customercare@monnierparis.com
- www.monnierfreres.com
4.2
Great
3K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great service and quality
I ordered two Coach bags from them and the service was great throughout. Received emails when it was dispatched with tracking, products came wrapped really well in a box. So happy!
May 2, 2023
Unprompted review
Reply from Monnier Paris
Hi Sam,
We really appreciate you taking the time to leave us your ⭐ ⭐ ⭐ ⭐ ⭐ review.
It means a lot to the whole team, and we’d love to have you back very soon at www.monnierparis.com
Sincerely,
Monnier Customer Service
Fast and efficient !
May 7, 2023
Reply from Monnier Paris
Hi Hilla,
Thank you for sharing your feedback with us. We really appreciate it!
We are glad to hear that you enjoyed your Monnier Paris experience 😊
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
Reply from Monnier Paris
Hi Aisha,
Thank you for sharing your feedback with us. We really appreciate it 😊
We have forwarded your comment to the department responsible in order to improve our customer experience.
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
From website
From website, to finding the shoes, to ordering and delivery was seemless.
Many thanks
April 16, 2023
Reply from Monnier Paris
Hi Patricia,
Thank you so much for taking the time to share your feedback with us. We are glad to know that you enjoyed our service 😊
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
Reply from Monnier Paris
Hi Lisa,
Thank you so much for taking the time to share your feedback 😊
It means a lot to us that you had a positive experience and we hope you continue to choose Monnier Pairs as your luxury fashion destination.
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
Packaging was very poor
Packaging was very poor. Box beaten up and it wasn’t the packaging that I selected. And the actual dust bag of the purse was dirty.
April 15, 2023
Reply from Monnier Paris
Hi Annie,
Thank you for sharing your feedback with us. We really appreciate it.
We are sorry that your experience was not up to your expectations 🙁
We have forwarded your comment to the department responsible in order to improve our customer experience. They will get in touch with you as soon as possible to better understand the issue.
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
Reply from Monnier Paris
Hi Bolanle,
Thank you so much for taking the time to share your feedback 😊
We are really pleased to have you as part of the Monnier Paris community.
Our teams make sure to offer you the best selection!
See you soon at www.monnierparis.com
Monnier Customer Service
Excellent service
Excellent service - super fast shipping and easy return (unfortunately the boots were too small so had to send them back)
March 28, 2023
Reply from Monnier Paris
Hi Marie,
Thank you so much for taking the time to share your feedback 😊
It means a lot to us that you had a positive experience and we hope you continue to choose Monnier Pairs as your luxury fashion destination.
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
Reply from Monnier Paris
Hi Rachel,
Thank you for taking the time to leave a positive review 😊
We're happy to share your comments with our teams. We are doing our best to improve your Monnier Paris shopping experience.
Our teams make sure to offer you the best selection !
See you soon at www.monnierparis.com
Monnier Customer Service
Overall good experience and fast…
Overall good experience and fast delivery. The only point is packaging, as website was saying it will come in branded Monnier Paris box (which I selected), but I received just a regular brown one.
March 26, 2023
Reply from Monnier Paris
Hi Laura,
Thank you for sharing your feedback with us. We really appreciate it.
We have forwarded your comment to the department responsible in order to improve our customer experience.
Please contact customer service by e-mail if you have any questions: contact@monnierparis.com
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
Reply from Monnier Paris
Hi Carl,
Thank you so much for taking the time to share your feedback 😊
It means a lot to us that you had a positive experience and we hope you continue to choose Monnier Pairs as your luxury fashion destination.
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
Beautiful selection and quick shipping
Beautiful selection and quick shipping. I love shopping at Monnier online!
April 5, 2023
Reply from Monnier Paris
Hi Melissa,
Thank you for taking the time to leave a positive review 😊
We are really pleased to have you as part of the Monnier Paris community.
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
Fast quick reliable from Paris .
March 27, 2023
Reply from Monnier Paris
Hi,
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying the shopping with Monnier Paris 😊
See you soon at www.monnierparis.com
Monnier Customer Service
Easy purchase
Easy purchase. Arrived when stated, quick delivery easy to track, nicely packaged.
April 2, 2023
Reply from Monnier Paris
Hi Julia,
Thank you for sharing your opinion with us. We are glad to hear that you appreciated your experience with Monnier Paris 😊
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
Excellent!
Easy to order. Good update dates and delivery was super speedy.
Let’s not forget the shoes!
Absolutely stunning!
March 23, 2023
Reply from Monnier Paris
Hi Karen,
Thank you for taking the time to share your experience with Monnier Paris ! We’re over the moon to hear that you’re happy 😊
Our teams make sure to offer you the best shopping experience!
See you soon at www.monnierparis.com
Monnier Customer Service
Easy buy and shipping experience was…
Easy buy and shipping experience was great find for us.
March 26, 2023
Reply from Monnier Paris
Hi Harris,
Thank you for taking the time to share your experience with Monnier Paris ! We’re over the moon to hear that you’re happy with our delivery service 😊
Thanks for choosing to shop with us!
Monnier Customer Service
Fantastic customer service
Fantastic customer service. The team are highly efficient and really lovely.
March 22, 2023
Reply from Monnier Paris
Hi Fenella,
Thank you for sharing your opinion with us. We are glad to hear that you appreciated your experience with our customer service 😊
Thanks for choosing to shop with us!
Monnier Customer Service
Reply from Monnier Paris
Hi Emily,
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying the shopping with Monnier Paris 😊
See you soon at www.monnierparis.com
Monnier Customer Service
Very smooth transaction and super quick…
Very smooth transaction and super quick delivery: placed the order on Sunday selecting regular shipping and received the package with DHL on Wednesday. I am extremely happy with my purchase and can't believe how lucky I was to find exactly what I wanted and half the price. I totally recommend Monnier Paris!
March 12, 2023
Reply from Monnier Paris
Hi Claudia,
We really appreciate you taking the time to leave us your ⭐ ⭐ ⭐ ⭐ ⭐ review. It means a lot to the whole team, and we’d love to have you back very soon at www.monnierparis.com
Sincerely,
Monnier Customer Service
Delivery was super fast
Delivery was super fast. Packaging wasn't great. They just put the box inside despite me requesting MF gift packing
March 19, 2023
Reply from Monnier Paris
Hi Mariam,
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you appreciate our delivery services at Monnier Paris. Unfortunately, the gift packaging is currently out of stock.
Please note that we take all reviews seriously and will use them in our continuous improvement efforts
See you soon at www.monnierparis.com
Monnier Customer Service
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