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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product, feeling it was difficult to progress or complete objectives without significant financial investment, and expressed concerns about its fairness. Customers also found the pricing of in-game items to be excessive and constantly increasing, leading to concerns about value for money. The user experience was often described as frustrating due to frequent glitches, disappearing rewards, and a perceived lack of fair play, with some even reporting account suspensions for using in-game features. Reviewers consistently reported negative experiences with customer service, describing it as unhelpful, unresponsive, and dismissive of their concerns. The app itself was criticized for its mechanics, with many expressing concerns that its design prioritizes monetization over player enjoyment and could lead to excessive engagement.

What people talk about most

Product

People express deep disappointment with the product, often describing its mechanics as unfair or a 'joke.'... See more

Price

Clients share negative opinions on price, with many reviewers expressing strong dissatisfaction with the high... See more

User experience

Customers consistently express frustration and dissatisfaction with the user experience. Many reviewers... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment and... See more

Application

Customers had negative experiences with the app. Many reviewers report frequent glitches, such as the app... See more

Reviews shaping this summary

Rated 1 out of 5 stars

You play every single day trying to complete the boards, and they just keep sending you the same old bullshit stickers—knowing damn well you can’t finish the album! The game itself is fun, but it’s c... See more

Rated 1 out of 5 stars

you don't provide enough dice rolls to play effectively even if you gave everyone 400 dice rolls a day, sounds pretty good but in order to get any rewards you need in my opinion 5x dice rolls per rol... See more

Rated 1 out of 5 stars

This company is the worst. They don’t care about us the customers no matter how many times the game glitches during partner events they don’t offer any kind of compensation when their game is messing... See more

Rated 1 out of 5 stars

This company should have a proper appeal process as they suspend accounts unfairly. They are using the legal framework I their t and c’s to suspend via an algorithm . However they do not allow appea... See more


1.3

Bad

TrustScore 1.5 out of 5

452 reviews

5-star
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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I don’t recommend downloading/playing

This game is horrible it’s hard to advance when you can’t get dice and keeps pop ups telling you to buy their biggest packs , definitely a pay to win game, the race even was total bs but hey got a few rewards, not enough to actually advance anywhere tho, lost 14,000 dice to try get ahead and was wasted on two boards 🙄 didn’t get far, the side games are bs to, tried to talk to customer service only to get super generic answers and they shut chat off after answering me when I had a problem, they don’t care about their customers only the cash they can get from you

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

I'm about to close my account and play…

I'm about to close my account and play something else. Firstly, you put in all the time too build up the bank just so they let someone take everything!! Secondly, I would never spend any money on this game since they will give it back to someone else!! Thirdly, I went from 2 billion to $334,000 in 4 hours, what a waste of my time!! Lastly, if you value your time I would suggest another game because this one is super whack!!

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

One star is to much for this game

One star is to much for this game. I have had nothing but problems in the year I played, constant glitches, crashes, rewards disappeared, dice disappeared, the most recent was I was on a team for the community chest and every member of my team received a 6 star card pack and 2 purple packs in with the dice ect, I recieved a green pack, a mega heist, money and 56 dice, I complained to CS and was basically told "soz lol it's all random" but all other members of my team received much better rewards, they also tired to tell me I didnt complete the community chest task and i send them a screenshot of the tasks completed to which I got a reply of "the game is working correctly, it's all random" CS is an absolute joke when it comes to issues, I've contacted them so many time when I've had problems and have never recieved a good response. Save you time and uninstall this game.

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Suspension in a very good ID

Suspension in a very good ID? Over 25,000 dice and over 10,000 flags for the race. Still not good enough. 5 new IDs less than 24 hours old, all suspended in 5 min. Reason? No idea, always the same answer. This should have been a kitchen game, but it's just a scam.

August 22, 2025
Unprompted review
Rated 2 out of 5 stars

EVENT AND OTHER PROGRESS AND REWARDS JUST DISAPEAR! STOLE ALL THE DICE I EARNED IN GARDENING EVENT!

I HAD OVER 1,000 DICE AT THE END OF THE GARDEN PARTNER EVENT. I QUIT PLAYING TO DO MY HOUSEHOLD CHORES. CAME BACK FOUR HOURS LATER AND ALL BUT 300 EARNED DICE WERE GONE AND IT TOOK ME FROM #12 POSITION TO 22 THEN TODAY MORE DICE DISAPPEARED AND IT TOOK ME DOWN TO #33! MY REWARDS JUST DISAPPEARED!! IM GETTING READY TO DELETE THE GAME. IT KEEPS STEALING MY TYCOON COIN PROGRESS IN THE DAILY PLAYER EVENT, PUTTING ME BACK TO 44 OR 40 OR 30 AFTER 60 OR 70 BANK HEISTS OR ATTACKS. I GET THE STICKERS AND DICE ETC. THAT'S PLAIN BS!!

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

1/1000 Horrible game overall

So number 1, the ads for this app say that it is "Monopoly, but on your phone". Monopoly is one of my favorite board games, but Monopoly Go is a game where you have a life system (dice), No actual Monopoly gameplay, and a sticker system, and a sabotage system. all of these things are things I hate about Mobile games. Also, it is way too advertised. I mean, 50% of the ads I see are for monopoly go. The actual game pushes you to watch ads, and i deleted this game 5 days after getting it. 1/1000 experience The worst mobile game i have ever played.
Also the actual gameplay is redundant, and it is basically designed to empty your pockets.
(the same review was posted on monopoly go)

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

If I could rate zero I would every time…

If I could rate zero I would every time I make purchases yes every time I always get error contact support no help at all they stay telling me to wait for my purchases why I got to wait when my money is there last week I waited all day how long do have to wait today that's not fair I wonder is anyone else going through this can I can please get my purchases and always charging me twice is it because a black woman making purchases truly thinking about stop playing this game not understanding why I got to wait for the items I purchase

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

3 pop ups at a time coercing you to…

3 pop ups at a time coercing you to spend money? Really? I spent around 10 dollars on this game just to get an average of 15 minutes worth of game play, run out and to be hit with more money hungry pop ups. UNREAL and a SCAM. Designed to suck every dollar possible, evil stuff..

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

CAUTION PLAY AT YOUR OWN RISK.

Scopely is a money hungry company. They have zero respect for the consumer. The actual app is literally crap. It's constantly glitching and having ridiculous problems. If you happen to accidentally or on purpose take advantage of the glitch they suspend your account. It started out as if you breach the terms of service you get suspended and eventually banned. It has escalated to "something about your account is suspicious" so suspended. When you ask why you get nothing more than you violated the terms of service if any response at all. They are so shady that they are constantly bombarded by angry customers. If you choose to play this game please keep your expectations low and don't spend your hard earned money for the greedy company to become rich off of you.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

Was told on wednesday that I was…

Was told on wednesday that I was suspended for 3 days for cheating,contacted customer services and told I was in violation of conditions..never used any other platform apart from google play store..3 days on and I'm told to un install the app and try again..16 attempts later and still no joy and customer services are a waste of time..they were fast enough to take my money for in app purchases from google..not very happy at all

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

Accounts Suspended for No Reason!

Yesterday, they suspended 7000 for no reason, I was one of them. I was in the middle of a flash event that I rarely get when it happened. I immediately contacted their customer service chat who never even answered. I waited 2 hours! Several hours later, I receive a form letter email stating reasons for suspensions as such using third-party software, buying dice or using mod hacks. I never cheated in my life! Then early this morning, I received an official email that it was a mistake. Too late! All my buildings were attacked. No shields left and obviously no more flash event. I had to waste money rebuilding landmarks and lots of dice to get shields! They need to do better. It's bad enough the game is rigged against you, and you can't ever complete albums, but this type of thing happens way too often!

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

I was suspended for no reason.Ihave…

I was suspended for no reason.Ihave been playing for almost a year.I am really hurt that I was suspended for no reason as I told others and was enjoying the game till today when I was suspended as I did nothing to be suspended as I was playing.I am 67 years old all alone and it helped with pass time for me and now being suspended for no reason you are to be ashamed of yourself.I was on chat trying to resolve the issue and was told to hold while they get an agent and no one came on chat or sent me an email as that was one of the question.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

I've only purchased in app purchases…

I've only purchased in app purchases never used bots and my account reviewed a 3 day suspension. They take your money for items they offer in the app then ban you! Spent the time playong the event and not only did they screw me but my partner!!

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

Monopoly Go is a money trap scam

Played this game for about 2 months and had fun. Even payed for ingame purchases which I hardly ever do.
I was also in the official MonopolyGo trading group, which i accidentally left.
When I noticed this I applied to rejoin the group. No chance, they kept refusing me, I have no clue as why.
So I kept applying and today all of a sudden my game account in the MonopolyGo game was suspended for 3 days. I was baffled and to be honest really pissed off about this, especially since I payed quite some money ingame and because 3 other players are now also duped because I can no longer help complete the current team event. I heard about a lot of other players who also got suspended for no reason. A friendly warning; don't step into the MonopolyGo trap, it feels like one big scam and the customers are treated like dirt, I hope that karma will do its job. As for me, I deleted the game app and will never ever play again. Their loss.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

orst customer service on a game ever.

This game customer service are not interested in helping when you’ve got to pick a team to play Fantastic RACERS in Monopoly go you’re supposed to work as a team and you’ve usually got one player what sits there and has absolutely nothing refuses to collect any flags. And there’s no way you can even contact the player you can’t even remove him from your team so you’re just stuck there with him doing nothing and when you reported the customer service is absolutely appalling. They do absolutely nothing. They do not care the worst customer service on a game ever. Too many players on this game getting away with too much stuff and you cannot do nothing about it cause they do not help you

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

Played for a while

Played for a while . They don’t care about players they just want cash cash cash if you don’t spend you got no chance of completing

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

THEY'RE SCAMMING US ON PURPOSE!!!

These are the facts as I have experienced. I'll be using ALBUM SET 20 AS AN EXAMPLE:

1. 21ST OF JULY I TOOK A SCREENSHOT OF MY ALBUM AND HAD 3 GOLDEN STICKERS PLUS SOME

2. 23RD OF JULY THERE WAS A FORCED UPDATE, MEANING I COULDN'T PLAY UNTIL I UPDATED.

3. 25TH OF JULY MY 3 GOLDEN STICKERS WERE GONE PLUS OTHERS

4. 28TH OF JULY THE GOLDEN BLITZ IS SCHEDULED FOR 24HRS...THATS WHEN U CAN EXCHANGE 2 GOLDEN STICKERS.

5. I HAVE ANOTHER UPDATE WAITING FOR ME BUT I WAS ABLE TO PLAY...ITS NOT A FORCED UPDATE LIKE THE ONE ON THE 23RD.

6. I READ A REVIEW ON THE APP OF A FAMILY THAT PLAYED FOR 6YRS AND NEVER COMPLETED AN ALBUM!!!

The prize for an album completion is 15k worth of dice plus other prizes.
They're whole CORRUPT GAME is built on buying dice. And if players are working hard to collect and trade stickers and winning 15k dice fair and square then their billion/trillion $ biz will suffer.
Not suffer like real life suffering, but if they have 10 million downloads and each pays a min of $5 for extra dice, that's $50 million they miss.

And the very sad thing is that they can get away with it. And are getting away with it.

Customer Service always wants PROOF of complaints. Yet for some reason my SCREENSHOTS of the above are dismissed WITHOUT THEIR PROOF. I'm just supposed to take their word that it NEVER HAPPENED!!!

So I must be a TECH GENIUS to have put all those GOLDEN STICKERS and others into my ALBUM!
If that's the case, then why am I complaining?
I'll just do it again!

July 25, 2025
Unprompted review

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