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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product, feeling it was difficult to progress or complete objectives without significant financial investment, and expressed concerns about its fairness. Customers also found the pricing of in-game items to be excessive and constantly increasing, leading to concerns about value for money. The user experience was often described as frustrating due to frequent glitches, disappearing rewards, and a perceived lack of fair play, with some even reporting account suspensions for using in-game features. Reviewers consistently reported negative experiences with customer service, describing it as unhelpful, unresponsive, and dismissive of their concerns. The app itself was criticized for its mechanics, with many expressing concerns that its design prioritizes monetization over player enjoyment and could lead to excessive engagement.

What people talk about most

Product

People express deep disappointment with the product, often describing its mechanics as unfair or a 'joke.'... See more

Price

Clients share negative opinions on price, with many reviewers expressing strong dissatisfaction with the high... See more

User experience

Customers consistently express frustration and dissatisfaction with the user experience. Many reviewers... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment and... See more

Application

Customers had negative experiences with the app. Many reviewers report frequent glitches, such as the app... See more

Reviews shaping this summary

Rated 1 out of 5 stars

You play every single day trying to complete the boards, and they just keep sending you the same old bullshit stickers—knowing damn well you can’t finish the album! The game itself is fun, but it’s c... See more

Rated 1 out of 5 stars

you don't provide enough dice rolls to play effectively even if you gave everyone 400 dice rolls a day, sounds pretty good but in order to get any rewards you need in my opinion 5x dice rolls per rol... See more

Rated 1 out of 5 stars

This company is the worst. They don’t care about us the customers no matter how many times the game glitches during partner events they don’t offer any kind of compensation when their game is messing... See more

Rated 1 out of 5 stars

This company should have a proper appeal process as they suspend accounts unfairly. They are using the legal framework I their t and c’s to suspend via an algorithm . However they do not allow appea... See more


1.3

Bad

TrustScore 1.5 out of 5

452 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Trash

Trash! Not enough of anything for the amount of dice u get. Waste of time. N don't waste money on this game. They don't fix anything either.

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

Cheating CORUPT DISHONEST THIEVING…

Cheating CORUPT DISHONEST THIEVING PARASITES. DO NOT INSTALL THIS GAME AS IT WILL DAMAGE YOUR PHONE AND HACKERS ARE ABUNDANT HERE. DO NOT EVER PAY A CENT TO PLAY THIS GARBAGE. IM WARNING EVERYONE ABIUT THIS. THANK YOU.

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

Dear Monopoly Go Team,

Dear Monopoly Go Team,
I am writing to express my deep dissatisfaction with the recent introduction of the Galactic Chance feature. This change has significantly impacted the gameplay experience for all players, and I believe it is both unfair and punitive.

Allowing players to access our accounts to steal cash and dice is a severe detriment to the game. Players invest a considerable amount of time and effort to progress and earn these items, which are essential for continued gameplay. The ability to purchase dice is a key aspect of the game, and permitting other players to steal these purchased or earned dice is unacceptable.

The game fundamentally relies on having dice to play, and this new feature undermines the hard work and financial investment of players. I strongly urge you to reconsider and remove this feature as soon as possible.

I will be documenting my dice usage every time I play and reviewing the Monopoly Go legal agreement regarding this change. If it is within your legal rights to allow other players to steal the dice I earn or purchase, I will no longer be purchasing dice from your platform.

Thank you for your attention to this matter. I hope you will take immediate action to address these concerns.
Sincerely, Player

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Money hungry

What they have turned this game into is a money experience, if you don't pay money for dice or other benefits you have no chance, it used to be reasonable knowing that is a product from a business & all businesses need to make money. Now they have tightened the screws to look for profit & have no technical control at all, there are people using bots & other methods to cheat the game which disadvantages all teams and players, you just don't have a chance unless you pay big money for extras which when you do you only get a smaller return

May 5, 2025
Unprompted review
Rated 3 out of 5 stars

I use to love Monopoly GO and found the…

I use to love Monopoly GO and found the top bar and side bar events challenging and rewarding.
Then they removed the blue pack reward from both top and side bar and the second purple pack reward from the top bar.
Now they removed the only remaining purple pack from the top bar rewarding 20 less cards per event including a minimum of two 5* and two 4* cards while at the same time increasing the number of books in the album.
I've been playing for nearly a year and have 42k points but is not a rewarding as it use to be and I have to decide where to put my recreational time.

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

I have played since day-1

I have played since day-1. I never got to finish this album. I’m on like level 700. But I’m done. It’s just a money racket. Seriously they control the entire game. When u get gold locked you can’t play. You have to keep buying dice to try to win a wild card and when I got blue packs or purple it was no new ones. Swap pack is a joke. I swapped a 5 star and got a three star come on. I’m going to delete because it’s not fun anymore

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent company offers u to buy a…

Fraudulent company offers u to buy a offer with purple packet and then tells u its not included yet had screen shots as its same on my friends account this company need looking into the reviews on monopoly page are alful everyone saying how it is rigged

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent charges

What a scam! I was hooked and bought one $2.99 pack to keep playing and then my card alert said $9.99 was purchased with Apple Pay. Then two $47.99 charges the same day, and a $20.99 charge that is pending. I had to get a new card and delete the app. What a FRAUD!! DO NOT TRUST ANY PURCHASES!!

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

Recently been kind of disappointed the…

Recently been kind of disappointed the game. I can't pay to play and it seems this has shifting more towards a money game. I also made a request for a missing sticker which suppose was accepted and it never came. Gonna delete the app and find something else to play.

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

It was fun for a while

It was fun for a while. After some changes were made, there are not enough ways to win dice rolls. It is not fun to play anymore. I'm sorry to have to uninstall this game. But that's that.

April 28, 2025
Unprompted review
Rated 3 out of 5 stars

Greedy Fat Cats

I have played Monopoly Go for over a year! I really do like the game, however it is completely geared to entice you to spend money. The creators are greedy and program the game to not give out enough rewards to allow fair play. The rewards you do get are just enough to give 15 or 20 minutes of play then there is a long wait for the dice to build up. Unless you cheat or spend money you will get no where on the game and never finish the events. I had to spend hundreds of dollars a month to get anywhere and I am sorry but my income doesn't allow that luxury so I had to put a quick stop to that. They scream they are coming down on the "cheaters" in pursuit of "fair play" but they are suspending and banning the ones that are "cheating" in pursuit of fatter pockets. Hey scopely here is a thought... make it possible to get somewhere without pouring money into it and people won't feel the need to do what you are calling cheating!

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

This "COMPUTER" game cheats

This "COMPUTER" game cheats! You can't win any mini game. You can't collect all the stickers. And it steals all of your dice, which are HARD TO GET TO BEGIN WITH, trying to force you to purchase more!

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

This game is now turned into a horrible…

This game is now turned into a horrible game. It’s not what it used to be. When it first launched. It’s now all about money this last season. You have not been able to get any purple packs or blue packs. It’s really hard to complete an album when you don’t have that.

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

This game have became the absolute…

This game have became the absolute worst game ever….. They cheat they don’t listening to your concerns….the game glitches and they do nothing about it…… and wants you to show screen shots of the errors like how do we know that it’s going to happen…..they need to revamp this game and hire new people in customer service

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

Scopely doesn’t believe in second chances. Target stays on your back.

I absolutely loved this game prior to getting suspended. I am currently a part of several monopoly go communities as a result. However, once you get suspended/punished, Scopely does not give a player a second chance to redeem themselves even when no cheating or unfair play has taken place. Once you are deemed a cheater, you will forever be treated as a cheater and will lose all of your progress.
How do you accuse someone of cheating when the game is set on auto-roll with one multiplier and no switching of multipliers? Convicts are given a second chance after completing their sentence, why can’t Scopely do the same?

Customer service does nothing to try and help you understand what you’re doing wrong to be flagged in the first place. It’s always the same canned response. I know the software is sophisticated enough to show when the player is using autoroll. The game was designed with that feature so why can’t it be used to roll.
The first suspension was enough to make a point, but to not give a player a chance to redeem themselves after the suspension has been lifted is ridiculous. The behavior was fixed and simply want to be given a fair chance to continue gameplay. I don’t think that is too much to ask.

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

first off they pair up players in events so ridiculously that unless you're willing to pay tons of money you don't really stand a chance, I thought it was just luck. today I found out it isn't my luck, this game is practically a scam. play at your own risk. I know 4 other players and one of the purchase packs available today is different for all of us. one got 6.3k dice a wild and a gold card bonus for $44.99 while another got 4.3k dice a wild and gold card bonus for $99.99

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

If I could rate zero I would .just…

If I could rate zero I would .just automative answer no one can actually give an explanation suspended for absolutely no valid reason or at least no valid reason they can come up with

April 12, 2025
Unprompted review

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