My package arrived on the days suggested and was packed securely. One of the garments fitted me well (apart from the length, which I can shorten) so I will keep this and return the other one. The gar... See more
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We are a lifestyle brand that enriches everyday life with natural beauty, positivity and endless discovery. We are passionate about connecting contemporary designs with a network of craftspeople, creating unique collections to be cherished. We have an eye for true beauty, whether that’s our intricate design details, colourful prints, fabrics or embellishments. We design in-house, source globally and ethically, and are dedicated to delivering keepsake quality. We love to make our customers’ day just that little bit more special and out of the ordinary. We believe in the positive, empowering, life-changing power of trade rather than aid. And we want to do right by the people who make our beautiful things. As a founder member of the Ethical Trading Initiative (ETI), we’ve been at the forefront of driving sustainable improvements in working conditions and livelihoods wherever we do business. But that’s not all. Each year, the Monsoon Accessorize Trust (founded in 1994) supports life-changing projects in income-generation, healthcare and education for over 10,000 women and children throughout Asia.
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A very pretty skirt for a litte girl. It is quite small for 3 - 4 years but should be fine.
I love shopping in Monsoon, great products and i got a bargain at sale prices. It was fast delivery and well pleased with my items. Thank you
Click and collect worked very smoothly at the Cheltenham branch. I always find staff here very friendly and obliging.
Its gone from good to bad unfortunately sent out all wrong sizes and the time it now takes to come and then the returns is crazy. Used to be fantastic

Reply from Monsoon
Item was way too long, down below my thighs and voluminous. Waste of my time to order and ordered in my usual size.

Reply from Monsoon
Beautiful dresses for my eldest Grandaughter, great price, material and speedy delivery.
Beautiful selection of baby clothes for my Grandchildren!
They look fantastic
Fast delivery my daughter loves the shoes this is the first time I’ve ordered from you but also happy with the quality
Very easy to order and the product looked just like it did online. Very pleased.
I ordered two tops one a white pure linen sleeveless top which had a lovely length that covered just below the top of my knee length jeans. The shape was perfect and had a button below the v neck. The second top was an organza peach coloured tie on the side of the neck blouse without sleeves which is beautiful. Both were in the sale so I am very pleased as both were a good price.
Lovely quality clothing, great styles, sizing accurate. Delivery was good.
A beautiful dress work for Ascot Ladies Day 2026. I had spent months ordering different dresses but this one won! Well made, lovely fabric and great quality.

Reply from Monsoon
The dress is absolutely beautiful! The quality is really good, and it fits perfectly. The material feels comfortable, and the dress looks even better in person. I received many compliments when I wore it. Definitely worth the purchase
excellent dress which will be wonderful in the colder months and a quick delivery.
Way to order online. Quick delivery, well packaged. Lovely product. True to size, well made
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