Mooncup Reviews 14

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.1

Great

TrustScore 4 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My favorite pads

These are the best organic pads because they don't fall apart like most natural fibre pads, they hold fluid well and are so comfortable. I've used them for around 18 months I love the wings because they're uniquely shaped to fit around knickers. I wish they sold them in every shop!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

These are fantastic

These are fantastic - I don't know why everyone's not using them. I know it might take a tiny bit of getting used to but it's so much better. It's more economical, it's certainly more hygienic (no strings dangling down) and it's better for the planet! Its a win win win! Once you get used to it it's absolutely brilliant. If I'm on a heavy flow date and worried, I sometimes wear period pants as well, just in case any spillage, but this is far less spillage than with other products.

March 24, 2023
Unprompted review
Rated 1 out of 5 stars

I would normally give MoonCup five…

I would normally give MoonCup five stars having LOVED using their product for ten years or so but I recently had a baby so had to order the new size. It had the correct size on the box but the incorrect one on the inside. I returned it but the seller explained that they couldn’t refund me as this was not suitable for returns as it had been opened. So now I’m stuck. I guess it was unlucky but I’m loathed to buy one again for the same thing to happen again.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

I just bought my second Mooncup (after…

I just bought my second Mooncup (after eight years!) and realised I never reviewed this company. Of all the purchases I made in the last decade, this has got to be one of the best. A brilliant product that has made a big difference to me, every single month. Thank you Mooncup!

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Brilliant company with very high quality product. I had an issue with my order and Nicky and Sophia managed to get me out of my pickle and helped tremendously! Thank you for all the help! Amazing customer service! Will definitely be a returning customer!

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product and excellent…

Excellent product and excellent concept. Sustainable. Why did I not get this sooner! Once you figure out how to insert it comfortably and trim the stem if necessary then you're on to a winner. Before it was costing me a Mayfair sized fortune in disposable sanitary ware when I was flooding out. A couple of friends recommended the Mooncup. I'm so glad I've bought it. I've used it since and highly recommend it. I have had no problems with leakage. You'll save yourself an absolute fortune and it's so easy to maintain. Plus greater for the planet. Remember which size to choose. A size is for post childbirth.

February 6, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely life changing!

Hi! I am never one to leave a review but I HAD to let this company know how life changing this product is. I bought the size B cup and used it for my period for the first time ever this week. I was quite nervous as I’ve only ever used pads but I was getting tired of feeling them, worrying about “showing” and leaking along with the impact on the environment and finances they can have too. I struggle really bad with my periods. Usually 7-9 days with 5-6 heavy days, crippling pain and dosed up on painkillers until it’s finished. So it comes and the cramps are killing me and it’s time to figure out how to get this cup in, which fold suits me best etc etc and after a few tries I get it in (Woo!) and I swear within 15 minutes without painkillers my cramps disappeared. Which NEVER happens until my period finishes. I have gone through my 8 day period using this cup, which once you’ve chosen the fold that works for you it’s brilliant. No leaking, no worrying about “showing”, pain free and most of all I went 8 days with not one painkiller. When I had the cup in, my cramps somehow magically disappeared and when I took it out, they came back. Not only have you created a product that benefits the environment, financially and 100% reduce period worries but you’ve created a product that allows me to go to work my job hands on job (in care) and live my life during what used to be the worst debilitating week of every month, pain free and happy. So thank-you so much, which doesn’t seem like enough when you’ve made such a important impact on my life.

October 19, 2020
Unprompted review
Rated 3 out of 5 stars

Not for me

I bought it in boots and had it for years and tried it on and off and each time I had a bad experience with it and it put me off the cups in general. It was sore to insert, hit me painfully on the inside when it pops open, leaked and was sore to remove. I kept trying it, giving up, thinking there's something wrong I'm doing and trying again. I recently bought another cup and it works far better for me so it turns out maybe it's not me, it's just not the right cup, for me anyway. I do like however that it's BPA free

May 28, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic!!

Fantastic product and first class customer service. First product ordered was not the correct size for me. Alternative was sent at no extra cost and I absolutely love it. Will never go back to the old products. Helpful staff members, very quick to respond and 5 star all round service. Would recommend to anyone.

November 23, 2016
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look