More Than Accountants Reviews 

780
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the dedicated team for providing exceptional support and making the onboarding process smooth and straightforward. People highlight that accounting matters are handled with great attention to detail, keeping everything accurate and well-organized. Advisors are always available to answer questions quickly, ensuring clients feel fully supported throughout the year. Some reviewers were not happy with communication issues, noting language barriers or difficulties in understanding their assigned advisors. Certain customers also expressed frustration regarding mistakes made by outsourced teams and unexpected financial penalties.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting prompt responses and stress-free account management.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and approachable teams... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the fast and efficient... See more

User experience

Customers had positive experiences with user experience, finding the overall onboarding and accounting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Nalayn and team highly enough. The advice is incredibly personalised and tailored to your specific situation, rather than a one-size-fits-all approach. The team is always available w... See more

Company replied

Rated 5 out of 5 stars

Abdul at More Than Accountants has been handling our monthly payroll, and he has been exceptional. He is always friendly, patient, and extremely efficient. Nothing is ever too much trouble, and he co... See more

Company replied

Rated 5 out of 5 stars

All I can say is that More Than Accountants are amazing. My Accountant Irfan is always available and always happy to explain things to me helping me to understand what is needed. Extremely patient wit... See more

Company replied

Rated 5 out of 5 stars

My experience of More Than Accountants has been very good. They always answer the phone promptly and politely and are very helpful. Sahaa has just completed my tax return for me and has been very pl... See more

Company replied


Company details

  1. Accountant
  2. Chartered Accountant

Written by the company

Offering accountancy services for a monthly fee


Contact info

4.9

Excellent

TrustScore 5 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(780)

198 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All I can say is that More Than…

All I can say is that More Than Accountants are amazing. My Accountant Irfan is always available and always happy to explain things to me helping me to understand what is needed. Extremely patient with me and I feel like he has my best interests at heart and also feels like I am the most important person.

June 3, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your wonderful review, John.

We're delighted to hear about your experience with Irfan. Providing clear advice and taking the time to help clients understand their finances is something we take great pride in, so it's fantastic to know that Irfan has made such a positive impact.

We'll be sure to pass your kind words on to him. I know he'll be thrilled to hear that his patience, dedication and commitment to supporting your business have been recognised.

Thank you for trusting us with your accounting needs. We truly appreciate your feedback and look forward to continuing to support you and your business for many years to come.

Rated 5 out of 5 stars

A company who is trust worthy

ERSS Ltd has been operational for over seven years. We have engaged with two previous accountants, both of whom significantly failed our organisation.

The first was exceptionally poor, and the second failed to meet the necessary requirements for VAT and general accounting.

These instances were particularly concerning, as the second accountant forgot to charge us for accounting services for over 12 months. Our practice manager brought this oversight to our attention. After reporting this issue to the Accountant, they issued a 12-month invoice, which they expected us to settle.

This situation raised significant concerns, prompting our practice to seek alternatives within three months.

Following extensive due diligence- more rigorous than that applied previously- we selected More Than Accountants (MTA).

MTA meticulously reviewed all records and identified discrepancies that the previous accountants had either overlooked or failed to report over a 7 year period.

This included missed invoices with outstanding VAT amounts (7 invoices in 2025).

Currently, as our company faces the economic decline in the UK, similar to many others experiencing reduced profits and have deregister from VAT, it has come to light that the company owes over £9,000 due to the incompetence of the former accountant.

I cannot sufficiently express our appreciation for More Than Accountants, who have diligently rectified issues that predecessors (who were more in fees) failed to detect or report.

Although these issues represent a high cost and loss to the business, it is preferable to discover them now rather than during an HMRC audit.

We have complete confidence in More Than Accountants, and in an era where trust is hard to earn,

Their dedication and thoroughness are truly commendable. This firm distinctly establishes itself as a leader within the industry. On behalf of our company, I extend our sincere gratitude for your assistance to date. NCJ (MD)

June 2, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for taking the time to leave such a detailed and thoughtful review Neil.

Firstly, we are incredibly grateful for the trust you have placed in us. We understand how difficult it can be to regain confidence in an accountant after experiencing issues with previous providers, so your comments mean a great deal to the entire team.

When businesses join us, our goal is not simply to maintain compliance but to thoroughly review their affairs, identify any risks, and ensure they have a clear understanding of their financial position. While it is never pleasant to uncover historic issues, particularly when they result in unexpected liabilities, we firmly believe it is far better to address them proactively than for them to come to light during an HMRC enquiry or audit.

We are pleased that our Launchpad review process was able to identify the discrepancies and provide clarity on the position. Whilst the outcome was not the one anyone would have hoped for, it has allowed the business to move forward with confidence, knowing that matters have been properly addressed.

Your kind words regarding our dedication, thoroughness and professionalism are greatly appreciated. We will ensure your feedback is shared with the team involved, who work incredibly hard to deliver the level of service you have described.

Thank you once again for your support and for choosing More Than Accountants. We look forward to continuing to support ERSS Ltd for many years to come.

Rated 5 out of 5 stars

Very helpful and professionals at all…

Very helpful and professionals at all times.

June 3, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Lorenzo, thank you for your kind review.

We are delighted to hear that you found our team helpful and professional throughout your experience with us. Providing excellent service and supporting our clients in a friendly, responsive and professional manner is at the heart of everything we do.

We truly appreciate you taking the time to share your feedback and look forward to continuing to support you and your business in the future.

Rated 5 out of 5 stars

Irfan advised on tax matters relating…

Irfan advised on tax matters relating to the sale of our company. The advise was welcomed and FOC

June 1, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your review, Keith.

We're delighted to hear that Irfan was able to assist you with the tax considerations surrounding the sale of your company. These transactions can often involve complex tax implications, so we're pleased that the advice provided was helpful and added value during such an important stage of your business journey.

We'll be sure to pass your kind comments on to Irfan. He will be delighted to know that his support was appreciated.

Rated 5 out of 5 stars

Outstanding Service

Very happy with the outstanding and attentive professional service I continue to receive. Sehar in particular, is outstanding in providing great communication and has always been quick to respond to queries. Dave is always a very friendly voice at the end of the phone who always has time to answer my questions, however trivial!! I would highly recommend. Thank you!

May 20, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your wonderful review, John.

We are delighted to hear that you continue to receive the high level of service we strive to provide. Building strong relationships with our clients is incredibly important to us, so it's fantastic to know that our team's support has made such a positive impression.

Sehar will be thrilled to receive your feedback. Her dedication to clear communication, responsiveness and client care is something we value greatly, and we're pleased this has been reflected in your experience.

We're also delighted to hear your kind words about Dave. Taking the time to answer questions, no matter how big or small, is all part of ensuring our clients feel supported and confident in their finances.

Thank you for your recommendation and for placing your trust in More Than Accountants. We look forward to continuing to support you and your business for many years to come.

Rated 5 out of 5 stars

Nalayn provided excellent support and…

Nalayn provided excellent support and answered all questions and queries I had and has made me feel very supported

May 21, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your kind feedback and 5 star review.

We’re delighted to hear that Nalayn was able to provide excellent support and answer all of your questions thoroughly. Making our clients feel supported and looked after throughout the process is extremely important to us, so it’s fantastic to hear about your positive experience.

We really appreciate you taking the time to share your feedback and we look forward to continuing to support you moving forward.

Rated 5 out of 5 stars

Amazing value for money

Amazing value for money - try to speak to Suban - super helpful and friendly

May 20, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your fantastic review, James.

We’re really pleased to hear that you found our services to be amazing value for money and that Suban made such a positive impression. We’ll be sure to pass your kind comments on to him — he’ll be delighted to hear them.

We truly appreciate your support and look forward to continuing to work with you.

Rated 5 out of 5 stars

Great Company :)

We’ve been working with More Than Accountants for quite some time now, and the experience has been excellent. We work closely with Tayyab Ali on all of our VAT returns and end-of-year accounts, and he consistently makes the entire process smooth, efficient, and stress-free. His professionalism, responsiveness, and attention to detail have been greatly appreciated throughout our time working together.

May 14, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your wonderful review Francesca, and for your continued trust in More Than Accountants.

We’re delighted to hear that your experience with us has been such a positive one. Tayyab will be especially pleased to hear your kind comments regarding his professionalism, responsiveness, and attention to detail. We know how important it is for VAT returns and year end accounts to be handled smoothly and efficiently, so it’s fantastic to hear that he has helped make the process stress free for you.

We truly appreciate your continued support and look forward to working with you for many years to come.

Rated 5 out of 5 stars

Excellent Company

May 14, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your review, Maurice.

We truly appreciate your continued support and loyalty over the years. Having been with us since 2018, it means a great deal to know that you still regard us so highly.

Thank you again for choosing More Than Accountants — we look forward to continuing to support you for many more years to come.

Rated 5 out of 5 stars

Arisha has been extremely helpful with…

Arisha has been extremely helpful with organising and submitting our first ever Corporate Tax return and year-end accounts. Couldn’t be more grateful! Thank you.

May 13, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your kind review Aleks.

We’re delighted to hear that Arisha was able to support you through your first Corporate Tax return and year end accounts. We understand that navigating these requirements for the first time can feel overwhelming, so it’s fantastic to know that she made the process smooth and supportive for you.

We’ll be sure to pass your lovely feedback on to Arisha.

Rated 5 out of 5 stars

Trustworthy and reliable accountants

Trustworthy and reliable accountants, fast to respond and resolve any issue. They provide services that you would otherwise pay a lot more to receive.
Highly recommended.

May 1, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Alex, thank you so much for your fantastic review and recommendation.

We’re really pleased to hear that you have found our team trustworthy, reliable, and responsive whenever support has been needed. Providing a high level of service and value for our clients is something we take great pride in, so your feedback means a lot to us.

Thank you again for your support and recommendation — we truly appreciate it.

Rated 5 out of 5 stars

Excellent service

Suban has been excellent to deal with for our end of year accounts. Everything was completed in a timely manner with clear communication. I highly recommend More Than Accountants.

May 8, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your wonderful review and recommendation, Natalie.

We’re delighted to hear that Suban provided such a positive experience whilst handling your year end accounts. Clear communication and timely completion are incredibly important to us, so it’s fantastic to know this was reflected throughout the process.

We’ll be sure to pass your kind feedback on to Suban. Thank you again for choosing More Than Accountants — we truly appreciate your support.

Rated 5 out of 5 stars

The team are always very helpful…

The team are always very helpful ,especially my accountant Abdul Moiz .
Thank you

April 30, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your kind review.

We’re really pleased to hear that you have found the team helpful and supportive, and we’ll be sure to pass your special mention on to Abdul Moiz. He will be delighted to hear your feedback.

Thank you again for choosing More Than Accountants — we truly appreciate your support.

Rated 5 out of 5 stars

Thank you, Suban.

I’ve recently been working with Suban on our VAT return and the service has been excellent throughout. Suban has been consistently helpful, thorough and very informative. What can often feel quite daunting was made easy and stress free thanks to Suban’s clear explanations and proactive support. I really appreciate the level of care and attention given and I wouldn’t hesitate to recommend Suban’s work.

April 27, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your wonderful review and for taking the time to share your experience.

We are delighted to hear that Suban provided such excellent support with your VAT return. VAT can often feel overwhelming, so it is fantastic to know that Suban’s clear guidance, thorough approach, and proactive support helped make the process smooth and stress free.

Your kind words will mean a great deal to Suban and the wider team. We truly appreciate your recommendation and look forward to continuing to support you and your business moving forward.

Rated 5 out of 5 stars

Hasrat is brilliant

Hasrat is brilliant

Been working with him for years now and he runs three of my business accounts. Extremely easy to work with and very knowledgable

April 27, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your fantastic review and continued trust over the years.

We are delighted to hear how highly you regard Hasrat and the support he provides across your three businesses. Building long term relationships with our clients is incredibly important to us, so it is wonderful to know that Hasrat has remained knowledgeable, approachable, and easy to work with throughout.

Your feedback is greatly appreciated, and we look forward to continuing to support you and your businesses for many years to come.

Rated 5 out of 5 stars

More Than Accountants delt with year end accounts

More Than Accountants delt with year end accounts very satisfactory, Ahsan Latif was who we dealt with.

April 23, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your kind review David, it really means a lot to us.

We are really pleased to hear that you were happy with how your year end accounts were handled, and I will be sure to pass your feedback on to Ahsan Latif, he will be delighted to hear it.

If there is ever anything you need going forward, please do not hesitate to reach out, we are always here to help.

Rated 5 out of 5 stars

Excellent service from Naylan so far.

April 21, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your kind words, we really appreciate you taking the time to leave a review.

It is great to hear you have had such a positive experience so far, and I will be sure to pass your feedback on to Naylan, I know it will mean a lot.

If you need anything at all as things progress, just let us know, we are always here to help.

Rated 5 out of 5 stars

A good and responsive company

I've been a customer of this company for over 5 years, they are a good efficient company with a human touch. I'm not good with admin or responding to emails in a timely manner, however the staff at More Than Accountants have lived up to their name and supported me through good and bad times. I'd particularly like to mention Mohtashim and Fatir who have walked me through submission of my accounts and given me the best advice. I'd recommend this company to all business owners particularly those that sometimes need a helping hand with their admin!!

April 3, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for such a thoughtful review Peter, and for being with us for over 5 years, that really does mean a lot to us.

It is great to hear that you have felt supported not just with your accounts, but through the ups and downs as well. That “human touch” is exactly what we aim to provide, so it is genuinely lovely to see that reflected in your experience.

I will be sure to pass your kind words on to Mohtashim and Fatir, they will be really pleased to hear your feedback.

Thank you as well for your recommendation, it truly means a lot. And as always, we are here whenever you need a helping hand.

Rated 5 out of 5 stars

Excellent service from Suban

Excellent service from Suban, always very prompt, efficient and polite. Highly recommended

April 20, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your kind review, we really appreciate you taking the time to share your experience.

It is great to hear that you have received such prompt, efficient and polite service, exactly what we strive for. I will be sure to pass your feedback on to Suban, they will be delighted to hear it.

Thank you as well for your recommendation, it means a lot to us.

Rated 5 out of 5 stars

I've been with More Than for nearly a…

I've been with More Than for nearly a year now. Both Fatir and Mohtashim have worked on my account. They are both helpful and professional and every query is always answered quickly. Thanks

April 17, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your lovely review and for being with us over the past year, we really appreciate your support.

It is great to hear that your experience with Fatir and Mohtashim has been so positive, and that your queries are always handled quickly and professionally. I will be sure to pass this on to them, they will be really pleased to hear it.

If you ever need anything further, we are always here to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look